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    Eaglewood Resort and Spa

    3.1 (287 reviews)
    Open Open 24 hours

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    The golf course.
    Katherine A.

    I really like this place but it needs some work. I spent almost a week at the resort visiting my daughter and granddaughter. The venue is outside of Chicago in a quiet tree-lined area of Itasca. The resort is older with a large golf course, meeting rooms, recreation center with spa, pool and bowling alley. There are 2 restaurants, a market/coffee bar and another bar in the bowling alley. They can accommodate about 350 guests overnight. Parking is ample and free. The service is 5 star. We were able to check in early after a long flight and they had the room set up with a pack and play for our toddler. The manager helped us with our bags and encouraged us to schedule the complementary resort shuttle for any small excursions that we needed. The concierge is super friendly and helpful. All of the staff greets you with a hello and friendly smile. So they cater mostly to conferences and weddings. There were 5 weddings over the weekend. Our room was in one of the towers. The room was spacious with a beautiful large balcony that we really enjoyed sitting on and watching the autumn colors. The furnishings are dated with a few cosmetic issues. The curtains were torn from sun, the linens thread bare in spots, wallpaper pealing in spots and cracked grout in the bath room. The soap dispensers are terrible and gross. You have to use 2 hands and the soap shoots out crooked. But the rooms were clean and the beds and pillow very comfortable. The television was nice. The rooms were remarkable quiet. We never heard our neighbors in any direction. The small elevators are quick. We seldom had to wait long for an elevator. The ice machine on our floor did not work and I had to go down 2 floors to get ice. If you want the room cleaned, you have to request and schedule. It became a challenge to deal with the daily trash and it would be helpful if there were receptacles on each floor to dispose of trash. We found ourselves chronically going to the front desk to ask for things. The rec center, while dated and in need of a face lift are nice. The pool is incredibly large and ADA compliant. The provided towels are a little thin but amply available as were lockers. The showers really need work. It would be nice if there were permanent stairs into the pool for youngsters. Still, we enjoyed the pool every day. They have several work out centers throughout the complex. They work out rooms are functional but sterile. There is a spa and golf course that we did not use. The golf course looked nice. The Market offers a few food items and we bought breakfast sandwiches. The clerk will heat the premade sandwiches for you, but our sandwiches were still cold after she heated them for us. The sandwiches were a disappointment. They also carry Peet's coffee and an assortment of beer, wine and other beverages for sale. The Prairie River Bar/Restaurant was ok but had a very limited menu (because it is fall). The sandwiches we tried were good and the fries delicious. The outdoor fire pit was really lovely. Service was quick and friendly. The dining room is lackluster with TVs playing sporting events. There was not much in the complex to entertain little kids. There is a small playground across the street that we discovered on our last day. There are no sidewalks to walk a stroller or go for a run. The town desperately needs sidewalks. So while it's not perfect, Eaglewood had a lot to offer and gets you out of the city. The staff is friendly. I wouldn't hesitate to return.

    Th Eaglewood Resort, GM & his Team are the absolute grrreatest ~and esp. GM as a grrreat leader!! Everything during my 3-night stay & our 50 Year High School Reunion was a "10"! Special thanks to, "Richard"? at the reception desk (he was attentive, professional & welcoming; also, Halley! in the restaurant; also my housekeeper, ?! Thank you! I & We will be back!!!

    Lunch on the patio, overlooking beautiful golf course
    Ayana H.

    I was here for a work retreat. I loved the menu items for vegetarians. One of the meeting rooms was uncomfortably cold. The beds were comfortable. I appreciate the lotion dispensers in the rooms and in the bathrooms throughout the property. The staff were polite and professional. The grounds are impeccable.

    Enrico F.

    I recently had the pleasure of staying at Eaglewood Resort and Spa, and it was truly a rejuvenating experience. From the moment I arrived, I was impressed by the stunning surroundings and the warm welcome from the staff. The room was spacious, clean, and beautifully decorated, offering a cozy retreat after a day of exploring the resort's amenities. The spa services were top-notch, and I indulged in a relaxing massage that melted away all my stress. One of the highlights of my stay was the delicious dining options available on-site. The restaurant served mouthwatering meals made with fresh, local ingredients, and the breathtaking views added to the overall dining experience. I also appreciated the variety of recreational activities offered, from golfing on the picturesque course to leisurely walks around the lush grounds. The resort has something for everyone, whether you're looking for a relaxing getaway or an active adventure. Overall, Eaglewood Resort and Spa exceeded my expectations in every way. A bit outdated, but well-kept. The serene atmosphere, exceptional service,

    Photo of pool right now and the rules.   Also someone else's review showing this nonsense.  If it's not allowed PUT IT ON THE RULES
    Andrea S.

    Room price was good for a few days away with my daughter. Lady at the pool comes in today and mind you we are in a HUGE POOL BY OURSELVES, volleying a water volleyball and she tells us we aren't allowed to have a ball.....we got out to look at the rules, NO WHERE does it say no balls first of all and second it's literally just us in here. Super rude but given the other reviews with pool staff I'm not surprised. I'll stay somewhere else from now on, $80 resort fee for 2 nights to literally have my daughter picked on over a ball.....in an empty pool.

    Room view
    Judy R.

    Came for a wedding, beautiful property. We stayed 3 days but really the other mentions if your not playing golf, not a great deal to do. The heated pool and workout area was in a separate building across the parking lot ? Not sure why but not convenient. Property is dated a bit but in good condition. No coffeemaker I'm the room which was very disappointing. Have to call to have your room cleaned. I did not use the spa. Marketplace has coffee all day, drinks and pre-made sandwiches. Snacks and fruit. It's not open late maybe 8 or 9 pm. Opens early. The breakfast buffet ( only restaurant area ) was made fresh with an omelette station. Had fruit, potatoes, sausage -regular and Turkey. Service was very challenged when a lot of events are taking place. The downstairs "tavern" had a large TV and music in the evening. Served lunch and dinner. The catered wedding is why they got a 4 star. Good service, beautiful set up and hard to serve 4 courses but they completed with ease. All of the appetizers before dinner "cocktail hour" and dinner was amazing. They truly impressed me with quality & service of the event. A 5 in the event arena and 3 for the overall hotel.

    Studio Suite Golf View
    Angela M.

    Decided to choose this location because of the wonderful spa and the wonderful reviews that it had. Was greeted by front staff with smiles and they were very friendly. Had a 445 spa appointment for an hour and let me tell you that hour was extremely fast. The technician that was chosen for me was extremely gentle applied pressure where I needed it. Just a little housekeeping notes you may want to dust the top of the headboard more often. And I kind of don't like seeing bits of hair behind the toilet lid. But all in all I enjoyed my stay. FYI..I couldn't find the ice machine around where my room was located so bring your own.

    Golf area during sunrise
    Niki T.

    If you're looking for new, modern look and lively vibe... exit this review now. This resort is not for you. However, if you are looking for a resort with a truly relaxing and quiet environment, this is it. The resort have several buildings and multiple floors to select from... you will do a great deal of walking (which I love) and the corridors are tight. There are no bells and whistles as far as upgraded amenities, but you will have what you need. The bathroom products are supplied (J.R.Watkins) as far as body wash to lotion. You control the temp in your room. The view from my room was lovely. The room was spacious (it was just me) with a king bed, desk, chair, mini fridge, dresser, TV, extra blanket if needed, and a few more nice touches. They have a number of event spaces, bar area, golfing, spa, bowling area w/ a bar area, indoor swimming pool, and other activity options. The resort restaurant has a rotating menu, so there will different options each day. I loved they had vegan and vegetarian main course options one day of my stay. There will always be something for any kind of eater. The staff overall was pleasant, although there were a lot of complaints from our team about the unprofessional behavior from front desk personnel. I didn't experience personally, but no one else on our team had anything nice to say. As far as event space, I wish they had a media package options. Charging price per microphone seemed unnecessary and over the top. After each event, we did have to ask the room to be cleaned, they had a slow response, but it got done. Overall, I'd rate it 3.5, but since there aren't half stars, it will sit at a 4.

    Salmon dinner to go
    Ama S.

    This is a cozy resort with friendly staff and cool amenities. Free buffet breakfast is included with the purchase of rooms. The fun part about staying here was the the bowling and hot tubs. The rooms are a bit outdated. There are two restaurants available onsite in case you don't feel like driving and searching for a local restaurant. The food was great, especially the salmon. The salmon was crispy outside, juicy and tender inside. The asparagus was perfectly grilled and delicious. The dinner was so delicious that I believe I overate. Breakfast is served buffet style with a large assortment of foods for those who are health conscious or interested in splurging. There was plenty of fresh fruit available, oatmeal yogurt, a waffle bar, a chef who cooked fresh omelets and much more!

    Kamilah S.

    My husband, myself, my bff and her guy, we all came here for NYE festivities. The food was great, the band was awesome. Definitely bring this party back for NYE 2022. Myself and my group we definitely enjoyed ourselves. My only complaint is the room, 2 things, small, but first thing, no glasses in the room and secondly, no coffee maker. Besides that, everything was great.

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    Rooms were clean and the bed was COMFORTABLE! Literally slept like a princess. Staff were helpful and the bowling alley w/bar is a gem.

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    2 years ago

    Are there any course rangers out here? The entire course is backed up and I haven't seen one ranger trying to solve the problem.

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    Page 1 of 8

    Ask the Community - Eaglewood Resort and Spa

    Review Highlights - Eaglewood Resort and Spa

    Robb made the entire planning process seamless and I knew I could trust him for all of the details on the big day.

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