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The Westin Chicago Northwest

3.0 (233 reviews)
Open Open 24 hours

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Jessica L.

Visiting for an OSHA conference, this is a pretty spacious hotel with very friendly staff. A bit disappointing on their cold cut buffet lunch, especially seeing that a small tea can run you $5 at their Marketplace stand but their lemon bar dessert was a highlight.

Cosmopolitan at Restaurant bar area
Rachelle Rare P.

The layout of this hotel is huge and in garden style with a clear roof letting in loads of natural sunlight. I stayed here for over a week with my husband who was here for business. During that time I dined at the restaurant 400 Park bistro many times and used their facilities like the pool and gym often. We had a junior suite which was huge offering a dining room table and a living room area. Microwaves are not in every room but can be requested. When we first got here we made the mistake of not requesting quickly and then the weekend came with many wedding guest and other functions and we were out of luck. This is prime business hotel offering a marketplace that sells Starbucks coffee up until 12 pm each day. The restaurant has a limited menu but good options. I ordered a salad with blackened chicken most days. In the evening the bar gets busy and sometime live music is played during the week. The bartender there are pretty solid, I ordered comso's and glasses of champagne the most. I only order desert once while there, a slice of red velvet cake. It was ok not my fave, I wished I would've gotten chocolate instead. There seems to be a lot of weddings hosted here as well. During the weekends it's bustling with activities. From family reunions, wedding parties or workplace events. Behind the building there is a picturesque man made lake with a walking trail and benches. It offers a great view and place to get your steps in. The hotel is very clean. Our room was serviced everyday unless we declined. The gym which is located on the 12th floor is small but has all the necessary equipment. If you want a bigger gym there is one by the pool that cost $15 a day for a pass. I didn't see the need as the one upstairs had everything I needed. The only hang up is the limited drink options they offer at the check in snack area. I assume it may be because the marketplace sells many juice options but I found myself thirsty many nights when the Marketplace is closed. When I'd come downstairs to purchase something to drink they'd only have water or soda! Not a juice in sight!

Hair on an empty bottle of body wash in the shower
Immaculate L.

Service was great. Although I told housekeeping that I didn't want my room cleaned and I came back to it being clean was ok. I appreciate the TV apps that were available. The microwave in the lobby snack room had all types of flies in there. My body wash was empty and even when they cleaned my room they did not check it to refill it and there was hair in the shower on the body wash bottle. Other than those things my stay was great. Oh and I was pretty far from Chicago, I would like to be closer to the city as I am a tourist.

Shreya T.

I booked this accommodation on Airbnb and had no idea it would be this amazing. The hotel's layout is unique, with every room offering an outdoor view. It looked even more stunning in the morning. The room was impeccably clean and well-kept, and I absolutely loved the aesthetics.

Main entry
Luke W.

Fantastic suit on the seventh floor with abundant master bedroom space, sprawling bathroom, lovely shower, nice secondary bed in living room, we found a good mini fridge with frozen section, quality view of the fountains, and easy check-in and elevator up. Only issue was surprisingly loud music blasting from outdoor speakers for a wedding at the Westin's event center. Noticed other reviews had experienced the same, very unusual to have consistently obnoxious beats at a facility mainly used for sleeping.

Awesome Pool and Jacuzzi

Excellent stay! Super comfortable, spacious, great amenities too! Jacuzzi is clean and huge, as is the pool. Workout areas also included. The beds were very comfortable! We checked in at 6 pm, 15 min before dust bowl thunderstom started on May 16th, 2025. Room 508 faced the freeway. We had no wait at check-in, courtieous, friendly, and self-serve carts available in abundance. This was a complimentary Marriott night, and it did not disappoint! Late check out for 1pm on the house. There was an Indian Wedding Reception in the lobby, with music, many fancy dressed attendees, and it all went smoothly for us. The only critiques I had was only one water in the room, "beverage fridge" was not cold enough. (I had medicines). Next time, I will ask to be placed further away from the a.m. jack hammering. (I realize renovations have to be made to continue to deliver excellent service.

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1 year ago

I left my jellycat by accident and they refuse to give it back and I know that house keeper hit the jackpot

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Ask the Community - The Westin Chicago Northwest

Review Highlights - The Westin Chicago Northwest

Did not get a chance to check out Shula's steakhouse, the food smelled excellent, though.

Mentioned in 10 reviews

Read more highlights

Garden Terrace at the Pavilion - Festive holiday gatherings and company parties happen in our banquet room in the winter.

Garden Terrace at the Pavilion

(2 reviews)

I have been to events at Garden Terrace Banquets on two occasions. Both times the food was great…read moreand the service was even better! What a relief to have such an important event go so smoothly both times. The first event I attended was a wedding and the second event was a wedding shower. Both events had a nice flow throughout the event with the food & drinks arriving on time and the temperature of the food was perfect. The manager (Joyce) of the Wedding Shower I attended on Sunday was so helpful through every stage of the Event. Joyce made sure that we were completely satisfied with everything from the seating arrangements to the temperature of the food & drinks. She never once disappeared or slacked off. I was helping to organized the event so she made my job super easy. I was glad that I chose Garden Terrace by the day's end. I will certainly choose Garden Terrace Banquets for any future events I have requiring a Banquet Hall. Not only was the food great but the prices were very reasonable and much less than their competitors. Kudos to the staff for making our day!

Don't judge a book by its cover with this place! I had my wedding reception at Garden Terrace…read moreBanquets. The room is not your typical shoe-box type banquet room. The ceilings are lower, which gives it a cozy feeling, and the room comfortably accommodates 200 people. Our wedding had about 130 people, and that felt very comfortable with 6-8 people per table. There are windows on two sides of the room, and a small patio for guests who needed to get some fresh air! The staff at Garden Terrace are great to work with and extremely flexible. They offer very basic chair covers and centerpieces to use at your event, but were willing to let me bring in my own centerpiece arrangements, as well as chairs. I told them how I wanted everything set up, and they made sure it happened. We went with a station buffet, and got to pick every kind of food for each station. We were also able to add in some premium spirits to our well-beverage open bar (Premium vodka & whiskey) without having to upgrade to another package which was a huge money saver. There is a small pond/gazebo to take pictures outside, and it worked very well for our 12 Person Bridal Party. The only not so stellar thing about this venue is that it is attached to a Park District Building. In the same hallway as the bathroom, there was an entrance to an auxiliary gym, so it felt a little less than formal. However, it was very nice to have the complete attention of the venue, without having multiple weddings going on like at most Banquet Halls. The pricing is very competitive, if not a smidge better than surrounding venues. If you don't want to break the bank, but want to keep your wedding in the suburbs of Chicago, consider Garden Terrace for your event!

Belvedere Events & Banquets - Waldorf Salad, Confetti Spring Mix Salad, vodka pasta, pesto pasta

Belvedere Events & Banquets

(91 reviews)

CHICAGOLAND PRINCESS DAY! Hosted and organized by the Pretty Princess Parties. My daughter and I…read moreattended the eventfully Princess Day! The location and atmosphere were beautiful. Plenty of backdrops with photos ops vibes! On schedule the Princess Day begin! The Event started with no pauses! As the Princesses gracefully entered the hall, all the little girls were static! My child sung alongside to her favorite Princesses songs, greeted with open arms and hugs was a dream for her! With all the activities and engagement the Princesses stayed in character thee entire time and you can tell they were gladly to put a smile on our little one's faces! The Princesses were truly AMAZING! It was a two hour cap for the event which stated in the purchased tickets. Professional pictures were also available for pre orders only. A group photo with all the Princesses was a MUST, and we did! Also there were cute princess accessories and a stuffed animal available for purchase during the event. The event was jaw dropping for all the girls and for us parents it felt great to see our little ones so excited! My kid even thank me during the event! What a day for a Princess!

My husband surprised me with a 40th birthday brunch at The Belvedere. It was great! Doro went above…read moreand beyond to make sure everything was perfect. The staff was friendly and attentive to details. They made sure the tables were clean and the drinks were filled. We received many compliments on how good the food was. The inside is elegant with plenty of areas to take pictures. I recommend it for any gathering big or small.

Beautiful Florals & Decor - Rosa Grande

Beautiful Florals & Decor

(11 reviews)

$$

Let me start this review with Jaimie is great! We had an unfortunate situation, due to frigid…read moretemperatures here with our Chicago winter weather. My original arrangement was beautiful; however the flowers couldn't warm up enough to make them last too long. I sent an email the next day and within minutes received a response. Jaimie was professional and courteous, and most importantly understood the real issue at hand. He committed to making me a new arrangement and has fully delivered. This second was even more beautiful than the first. I am absolutely impressed!!! These days it is difficult to find people who still believe in the true meaning of customer satisfaction. I am happy to say in this case the expectation has been by far exceeded. Thank you Jaimie for proving that you are a business that truly cares! I highly recommend this business to anyone looking for a beautiful arrangement!

Ali and I were simply amazed by the beautiful environment that JaImie and Bella Floral created at…read moreour wedding at the Illinois State Beach Resort in October! Even the people who work banquets and events all the time told us they'd never seen the area made so beautiful. He listened to everything we asked for and then enhanced our vision with his incredible artistic eye for the use of light and flowers to make our celebration more than we'd hoped for! We had a ceremony, a brunch, a cocktail hour, and dinner/dance...and each component of our celebration looked unique and elegant, yet different than the earlier components. Bella Florists moved things around, restaged various pieces and made it all look fresh and new. I didn't realize how important the work you do is, until I experienced it! Thank you Jaimie!

390 Golf Experience

390 Golf Experience

(12 reviews)

This place isn't very beginner-friendly. Many of our shots didn't register in the system likely…read morebecause they weren't hit far or high enough (we were on the ground level). It made for a pretty frustrating experience, but I'm sure if you're a regular golfer you'd have a better time. The food was really average. The cheese pull from the pizza was insaneee but it was just so dense I got sick of it. It was massive though, so good value for those who enjoys deep dish. We took it home and it last a week :) The nachos were pretty standard, can't go wrong with them! The service was good & food came out fast. When we visited, the heaters were on high.. and it felt uncomfortably hot above our heads. At least it kept us warm!! This place wasn't too crowded. Looking back, I wish I asked for the higher level.

I came here for an after-work social outing with my department. My first time coming to 390 Golf…read moreExperience. We all had a good time and satisfied with the service. My boss ordered all the appetizers on the menu for us to share. We also ordered a few rounds of cocktail drinks as well. The food and drinks were pretty good. We had a nice seating on the rooftop. The view was much better. I had a lot of fun on this outing with my work crew. We played 3 rounds of golf while we enjoyed ourselves. Eating, drinking, laughing and having a great time. The staff was nice and checked on us. There was no pressure from them staff rushing us to finish up our reservation time. Fun Golf Experience....

The Westin Chicago Northwest - hotels - Updated May 2026

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