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    Recommended Reviews - Silverbell Homestead

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    4 years ago

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    Ask the Community - Silverbell Homestead

    CarePartners - Outside

    CarePartners

    3.7(7 reviews)
    3.2 mi

    Horrible referral coordination system. My parent is a former client there. He received in home…read morenursing support In 2024. He improved & his case was closed. A new issue arose (regarding wound care) & his doctor sent a referral for in home nursing again. We waited for a call, with no response, so the doctor sent in another referral. Still no response from them to schedule. My father called CarePartners directly, with referral services noting that they no longer have the staff to work in Fairview, NC. That is fine, staffing is an issue. However, how can a medical provider (of essential home based services to an elderly individual), not call (after 2 MD referrals), to say "I am sorry, we don't have the staff to provide in home nursing support in your area currently"? If you can get care from CarePartners that's great. But, they don't seem to do any follow up outreach (while needy patients are waiting) to tell you they don't have the staff.

    I cannot speak to the hospice centers, as I believe​ the nursing staff is probably pretty great,…read morebut when it comes to the billing department, Care Partners shows absolutely no care. Care Partners supplies medical equipment to Mission Hospital in Asheville, NC. I received a large bill for two prosthetic devices that I thought would be covered under my insurance as I broke my ankle and had been out of network. I had to call several times to get them to bill my insurance, and when I called, they noted that they hadn't received that information. After several tries, they did forward to my insurance, who unfortunately​ did not cover the items, despite the fact that I had received them in an emergency situation. I questioned the bill because I couldn't believe I was charged $145 for a $14.50 device, and they showed absolutely no compassion, instead charged me the full price and wouldn't budge. They kept focusing on the financial agreement that I had signed in my doctor's office when I was in pain from a broken ankle. I explained my frustration about the medical industry and the lack of access to affordable health care and asked for a discount​​, since I would be paying cash and I was currently not working. They threatened to hang up on me and so I finally caved in and paid the bill in full, again being taken advantage of by a health care system that has no interest in providing affordable services to those out of work. I feel terrible that I was forced to pay this bill, because otherwise, they would have sent it to a collection agency.

    Photos
    CarePartners - Delivering another client donation to a great charity! #hospice

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    Delivering another client donation to a great charity! #hospice

    Pisgah Manor at Pisgah Valley Retirement Community - Liberty Health and Rehab is a division of Liberty Health, a family-owned company that has provided continuum of care services...

    Pisgah Manor at Pisgah Valley Retirement Community

    5.0(1 review)
    5.6 mi

    My doctor suggested Pisgah Manor, in Candler, for my 3 week in house rehab after a fall dislocated…read moremy shoulder and hurt my back. As they wheeled me through the door, in a wheelchair, I noticed that the facility was almost brand new.... I think. Everything was clean and shining. All the staff had wonderful smiles on their faces and I knew this was my happy home for the next 3 weeks. The food was excellent especially if you're a fan of southern cooking; however, if you're a northerner like me, they will accommodate you for each meal. But the southern flare was so good, I went in a northerner and left 3 weeks later a southerner. Anyway, I had physical therapy 5 hours a week (M-F) and occupational therapy 5 hours a week (M-F). My PT and my OT people were fantastic. They worked with me to give me the maximum benefit in my rehabilitation. I felt myself getting stronger everyday. The nursing staff worked very hard to bring me the maximum comfort, provide my meds in a timely fashion, and yet those hard working nurses always had a smile for me all the time. My doctors recommendation of this facility was, without a doubt, the right place for me. I came in a wheelchair and 3 weeks later I danced out the door.

    From the owner: Pisgah Manor, located on the scenic campus of Pisgah Valley Retirement Community in Candler, North…read moreCarolina, provides comprehensive short‑term rehabilitation, skilled nursing care, long‑term care, hospice care, palliative care and respite services. Our senior care community offers high‑quality clinical support in a peaceful mountain setting. Upon arrival, residents receive a personalized, person‑centered care plan designed to support recovery, improve strength and reduce hospital readmissions, with medical services available for secondary conditions.

    4 Paws Farewell Mobile Pet Hospice and Home Euthanasia - Molly our sweet girl.

    4 Paws Farewell Mobile Pet Hospice and Home Euthanasia

    5.0(11 reviews)
    2.7 mi

    My Pug Sluggo and I have known each other since he was 8 weeks old. He was my friend, my comfort…read moreand brought me so much love,laughs, and joy. After recently moving from San Diego to Asheville I found my dog struggling and found it was a collapsed trachea and to take him home for palliative care. I found out on a Thursday and was told to take him home and provide steroids and painkillers. I was in shock, and didn't know what to do. His quality of life was my main concern. Both my daughter and I arrived individually at the same site based on reviews and meeting our need to let Sluggo go in a loving comfortable way for him. That Sunday morning, Dr cat came over, and told us exactly what would happen. She gave him treats to help him feel good, and then a shot that takes 15 minutes to really relax and help my baby sleep, but still could hear me. I was able to look into his soulful eyes before he went to sleep and honor him for all that he gave me, comforted me and his amazing friendship and thanked him for his abundance of love. She placed an IV after he was sleeping and snoring in true pug fashion. I spoke to him and told him it was ok to leave, thanked him from the bottom of my heart and said goodbye. I nodded to Dr. Cat to administer the final shot and shortly after, my baby was gone. He left peacefully under a big beautiful maple tree on a lovely October day with the birds chirping. I will never forget the care Dr. Cat gave my best friend. She was soft spoken, caring and compassionate. She put his paw into a clay form for me, and I will always have him and his ashes with me. Highly recommend this for any pet owner. So peaceful for our loving friends and companions, and made a hard day a blessing of peace and thankfulness. Forever in my heart my Bubbadoo Thank you Dr. Cat for your calm and peaceful presence you brought, your gentle heart for letting us take our time, and your compassion for my baby and for us. I really appreciate all that you do and the care that you gave us.

    Just happened to see an inquiry on Nextdoor recommending this company. The very nice vet arrived…read morewithin an hour. She was comforting and professional. She reassured us that our dog was on the way out and we were doing right to ease her transition. She even took the pet's body and arranged for cremation. So glad our furry friend could pass in the comfort of the home she loved.

    Photos
    4 Paws Farewell Mobile Pet Hospice and Home Euthanasia - Blizzard and Tigger, together forever

    Blizzard and Tigger, together forever

    4 Paws Farewell Mobile Pet Hospice and Home Euthanasia
    4 Paws Farewell Mobile Pet Hospice and Home Euthanasia - Sluggo

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    Sluggo

    Deerfield Episcopal Retirement Community

    Deerfield Episcopal Retirement Community

    5.0(1 review)
    6.1 mi

    Previous reviews have been for the spa that serves the community. The people who work in the spa…read moreare private contractors who work in Deerfield. Not Deerfield employees. They have other jobs and other commitments. My parents live there and they love it. The Deerfield employees know everyone's name and they look after them, cheerfully. The food is good, the servers remember preferences. Nursing staff is kind. It is possible to live in your own apartment and do any activity you care to. There is a workout room with knowledgeable, helpful trainers, classes for water aerobics, yoga and other stuff I don't do. There is a hair salon in addition to the spa. There are sidewalks and wooded hiking trails. There is a croquet court. There is a bank on site. There are dances, musical performances and bus trips to the Flat Rock Playhouse. Everyone should have a retirement this comfortable.

    From the owner: Youve lived an amazing life. And now youre ready for the best years. Deerfield is more than a place…read moreto live it is a movement. It is your chance to embrace wellness, connect with friends, and enrich multiple facets of your life enjoy a lifestyle that nurtures your body, mind, and spirit. Ease your mind and take pleasure in the comfort of a community with a complete continuum of care from independent living to assisted living to skilled nursing. Delight in the majestic mountains of Asheville, North Carolina - one of the countrys top destinations. Come experience life at Deerfield.

    Silverbell Homestead - assistedliving - Updated May 2026

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