Lost the oil pan on pine grove road, Lyon County Nevada. rock in the road caused my downfall…read more SO.. stuck in the middle of nowhere, no oil no way to fix it. Frosty 4 Wheeler brought parts to plug the holes and oil to fill it back up. Their tow rig is awesome, would have had no problem towing me out if need be. Alex and Jena are the best.

Drove 14 miles up a really rocky Forest Service road. Rock broke the oil pan plug. Alex and Jenna…read moreat Frosty's researched and sourced the right part -- with the right threading, and drove 3.5 hours to reach us. Fixed the problem and followed us back down the hill to make sure we were okay. Highly competent, wonderfully pleasant, and the obedient dog in the cab is a plus.

Very rude staff. Ask for a quote for just my door. They couldn't give me a quote just for my door…read more They quoted me 3000 for my entire vehicle and I asked them if i could get a quote just for my door and she was confused and said oh well you need a new door. Im like not really but what's the quote of that. I ended walking out because I didn't want to pay someone who wasn't gonna have good communication with me.

Would definitely recommend Morts for vehicle repairs. Were very professional, friendly and…read morecompletely up front with all parts of the process. Would not hesitate to take any of my vehicles for repairs again. Thank you for a job well done. Tommy L.

Called and Manny came within 30 mins to our campsite in Emerald Bay! (it would've taken 15 mins but…read morethere was road closures). He determined it was a starter issue, tried his best to fix it right then and there and was able to get us on the road back to the bay! THANK YOU. Saved us having to stay overnight.

I'd be cautious about doing business with this company after reading one of their employee's public…read moreposts. Instead of treating a confused caller with patience, they bragged about mocking the customer, hanging up on them, pretending to be a manager, and making derogatory comments about the customer's ethnicity and accent. Everyone gets frustrated at work, but publicly humiliating people and using racist language is not acceptable or professional. If this is how customers are spoken about behind the scenes, it raises serious concerns about the company's customer service and values. I hope the company takes this behavior seriously and holds its employees to a higher standard.

Once again D & S towing provide phenomenal service, their timely professional. I don't know what I…read morewould do without them. They're my lifesaver.

Why did you already start a lien on my vehicle before I knew where it was at? Why did you tow it to…read moreSparks instead of Carson? Why did the first person I spoke with say that I needed my title? Why did the next say I didn't because it was registered to me? And the last one try to tell me I needed the title? Why did your driver shove the other person's bumper into the back seat of MY car, ripping and staining the interior? Why did you not respond to one single inquiry that I made online, since all I was trying to do was locate my car? All of these questions land on one answer, because you had the intent to sell my car, you are thieves. I may have been in an accident, and had I not smacked my head, I would not have let my car be towed by you, not when I have my own roadside assistance. But as soon as your driver saw that I started AND drove my car to the other side of the freeway, he stopped answering questions and providing me with information (like where it was going, it's on the slip was his answer, no surprise, it wasn't) because he, like you, knew that it would get maximum $ at auction. Hence the fast lien(in case I was able to get the car, you get to charge for that) and, wait for it, a SECOND charge for the filing for a lien. This company is ran by and staffed with half-wits and thieves at best. I know my next move, but I hope you get so much more than you deserve. You may tell yourselves that you're not that bad, good even. But deep down, you know what you all are, and what you all deserve. I just hope that I have the opportunity to give you some of it.

After an exhaustive search to find a shop that could repair and do a 3-stage paint job on the…read morebumper of my son's car...(trust me, I called several places, no one had time to do it) - I found out about Roy at Welcomes auto body in Minden, I called, and he not only did a great job, it looks beautiful AND he did it in 1 day! Thank you Roy for the great & fast service!

This guy Roy is so unprofessional ,I received a quote to restore my paint and body work on a 1975…read moreCamaro ... transported the car to his shop where it sat for 2 months on calls no apologies on work done just made a B S story he tried to start the job several times , Wasted my time **!!??

I called Gardnervile Automotive after the check engine light came on and the code was random…read moremisfilre. They were busy, but Joe got me in a couple of days later. (I was not in a hurry anyway). Wayne diagnosed a tricky problem in an hour, replaced a coil, and I was on my way. Friendly folks, great service, and a very friendly Labrador puppy, shadow. I would definitely recommend Gardnerville Automotive.

I had to have my car towed, for a broken axle. Joe got me setup, I had AAA tow the car in,…read moreexpecting a few days or so...Wayne the mechanic called me the SAME day, had it done and at a very resonable price! These guys treat you well, and take care of your vehicle. Will take all my cars there from now on.

These guys are always rockstars. I have needed assistance from Welcome's multiple times and every…read moresingle guy has been A+. I see reviews on here and realize they are out-of-towners that have come to Tahoe unprepared for inclement weather, so I wouldn't put too much stock into the negative reviews. (Really, you're complaining about getting stuck in a snow storm because you didn't heed the cautions to STAY HOME, STAY SAFE....and are mad because they aren't risking themselves to be out in these unsafe conditions? *side-eye*) I have been towed by them I think 3 times now, had car unlocking done...one of them even helped me pop some bolts that were stuck on my license plate. Every single driver has gone above and beyond and as a female, it's super appreciated that they are genuinely nice guys.

Worst tow company in South Lake Tahoe ,left stranded for 5 hours and could not ride with driver…read morebecause he had girlfriend with him so had to hitch a ride back to town to get another vehicle, they suck and also on another occasion they could not transport vehicle to destination for 24 to 48 hours later..AAA should be warned until they drop this incompetent company..beware !!

so, it's been months since this happened. i've been waiting to hear back from the company and…read morehonestly spaced to even come back and repost the review they very much deserve. so last summer my boyfriends transmission went out on his truck, we towed it back to the cabin that we where staying in while he had been working in south lake tahoe. we also had our 9 year old daughter and our 5 year old son and only one other truck avaliable. we had to stay for a few weeks so we had packed both of our trucks with things we would need as the stores are pretty expensive up in meyers ca. he had set up for his truck to be towed, he had even requested it be towed on a flatbed due to the amount of miles it had to go and the issues it had at the time. let me make sure that this is very apparent it was only the transmission. the parts that are shown fully destroyed amongst others, where replaced not even 6 months prior to this very expensive expexperience. my boyfriend was working when the driver arrived, very irritated and not very talkative. it was hot though so i gave him consideration he didn't deserve. he had another vehicle up on the flat bed already, at this point i was unaware that my boyfriend had requested it be towed on one. but i knew he shouldn't have been hooking it up from the back while he also had another car on the flat bed. but i had to get back in the house as my kids where playing in the hot tub. i also need to add that in order to be able to hook the truck up he had jumped into the drivers seat, drove around 80 or more feet (not smoothly obviously as there was no transmission....) but he drove it about 80 or more feet forward, then he had backed up about 10 feet give or take. then he had hooked it up, from the rear, on the truck that had not one single issue aside from the transmission. If the front end had been this way when he had picked it up or even if it had been damaged enough to end up like this after being towed, the driver would have known it wasnt safe to be hooked up like he had. so i watch him dive away and as i had hoped that he wouldn't, he turned right instead of left off of grasslake road and too the 89 down into miden etc. this is mostly all down hill, very windey, very narrow. he had towed it all the way to the shop he was insinstructed to tow it too which was a little over one and a half hours if you are not towing not one but two cars, one which without question was shooting sparks all over the road from the front end behind him. there is no way it wouldnt have been. what a great employee to either not have even notixed, heard it, saw it and if he did, cared to stop and acknowledge his negligence has lead to thousand of dollars worth of damages. so the shop calls my boyfriend and asks about the damages to the front end and of course he has no idea what they are talking about. mind you this is our shop, so they know my boyfriend, he also has done some maintenance work in the shop if i'm remembering correctly. after all was said and done this beyond shady company sent a check for all of $65 and their reason was because my boyfriend had said that he didnt care about the labor fees he just wanted them to pay for parts because he might just do the work himself. which he didnt as he didnt have time for as the job he was currently working on became way way more than expected but i mean either way, $65 even after loolooking at the photos, us sending a photo of the actual sales reciept not just the quote seen in the photos. Sadly ii cant find the actual receipt at the moment but we eneded up paying a little more than what the total of the quote was because some of the parts had gone up in price within the few days in between the quote and the actual purchase this company is shady, they should not be touching anyones cars and i suggest even if they are the only one open and your stuck in a blizzard, youd have better luck staying in your car and making sure your not burried and keeping your exhaust from being burried. just dont do it. we had expected to pay around the same amount to have a transmission installed and it turned into much much more because this company sure in the hell doesnt care about its customers or their vehicles. and to the company who im sure is reading this, instead of sending me a rude text asking me to take this down, maybe send the rest of the money for the parts we paid for due to your crappy service. we are still speaking with lawyers btw. thanks well I'd rather say something else but it's very very unprofessional, I'm sure your company knows a lot about being unprofessional.... Anyways, that's what they did for us. So take it as a warning.

Man oh man sis these guys help me out in a pinch. I'll be forever grateful for your help during my…read morewinter time debacle. Muah!!!

I am rating the driver, Jeff Martin. Without a doubt the most professional man I have had the…read morepleasure of helping me with towing my car. and I have had to call a tow more times than I want to admit. Hit a deer, slid into rock wall on black ice, etc. The drivers were short, rude, and as if I didn't feel bad enough already wrecking my car more than once. Needless to say, I will be calling Capital for anything I may need towed in the future, as long as Jeff is there. Jeff was so polite, and funny. Thank you, Jeff, for making that miserable day better. Sorry I did not get to this sooner. I sure hope the owner of this place knows what a true treasure he has in Jeff. They do not come any better, so whoever owns this place, had better realize what they have and hold on to him.

Abusive Tow Company; I called to get a quote for tow after my Roadside provider game me a list to…read morecall. The person who answered was the worst interaction I have had in a long time. She was so combative and assumptive when I professionally inquired on their rate which she quoted at 6 dollars a mile, I then asked why she told my provider 10.00 and she started arguing with me and hung up the call. They are deceptive and look to abuse in an effort to overcharge. Worst customer service person, she needs to take some classes on CX of she is answering phone and dealing with clients.

Having been in the auto business since 1981, I have dealt with both good and so-so tow companies…read morefor 43 years. From the moment he picked up the phone, Dave had a caring, positive attitude like I have never encountered with a tow service. Asked the right questions and clearly was trying to find the least expensive solution for my daughter who was stuck. Call this tow service first. Thanks, Dave!

Dave was awesome! He was at his son's house in Carson and came right up! We were planning on having…read moreit towed to the Kia dealership but he got the car running in no time. Asked him how much we owed him and he said "whatever" so we gave him a great tip! He was so kind and efficient. Totally recommend him!