This is nice that it's open 24hrs. Other than that it may have served its purpose. Didn't expect a…read morelot and hard to tag in a place that is clearly understaffed and overworked

I am not really the kind of person that does this but there is a social worker/therapist there…read morenamed Mary. Mary established that she used "gentle confrontation" as a therapy style. She continued to be sort of pushy and dismissive throughout my stay there. Called security on me when i was looking for answers about my discharge. Generally just really confused about how that is supposed to be theraputic. Shoutout to Geoff tho hes a real one and he helped me get things sorted out with my work. I understand that the facility is understaffed but everyone in there acts like they got something better to do than to deal with you.

The reception area was clean and inviting. Their privacy policy is excellent. The staff was…read morepleasant and professional. I highly recommend this medical office. They really care for their clients.

I saw my therapist Morgan here and she was awesome but the place itself is predatory and parasitic…read more Before I even became a patient I saw reviews saying they were all about the money and didn't really care about the people and I should have listened. The first red flag was the $100 credit card fee just to register. You have to keep a card on file and they threaten to charge you if you cancel less than 24 hours in advance, and weekends and holidays don't even count. When I asked about it they swore it was only for people who constantly miss appointments and that they totally understand if you get sick or something unexpected happens. I was told not to worry. A few visits in, my therapist scheduled me out several weeks so I always had a regular spot. What I didn't know was that the office also booked me separately without telling me, so I got double booked. I went to my normal appointment but apparently missed another one I never made. When I called, they said it was fine, not my fault, no charges. Then it happened again. I called again, got the same reassurance, and was told everything was taken care of. A week later my therapist told me my appointments were being canceled because I supposedly owed $300. She didn't even know what it was for. She confirmed it wasn't for missed appointments. So what the hell was it? When I tried to talk to someone I wasn't allowed to speak to anyone except a woman named Kate who is a complete tw[at]... there really isn't another word in English language that's more mild that could adequately describe her... rude, gaslighting, abusive, and completely unprofessional. She lied, twisted my words, and talked to me like garbage. After digging around I found out I wasn't the only one. Kate allegedly has a history of verbally abusing patients and crossing lines she shouldn't. Look it up for yourself. This place is a scam. They don't communicate, they don't care, and they will absolutely fuck your life over while pretending to help you. They steal from people, they gaslight you when you question it, and they hide behind fake policies. I later found multiple complaints filed against them with the Nevada Board of Examiners for Marriage and Family Therapists and Clinical Professional Counselors for misconduct and unethical behavior. It's all public record. In fact, Kate is such a gaslighting narcissist. I would bet money that they respond to this with some more gaslighting. 100% Were there smoke there's fire... and there's actual fire here.

I really wanted to like this office because I had heard so many great reviews, but unfortunately my…read moreexperience has been nothing but frustrating from the very beginning. I live in Sacramento, CA, so I already knew I'd be paying out of pocket. My first appointment was charged to my card the day before, which was completely fine. However, I kept receiving bills saying I still owed money. When I called, I was told not to worry because those charges would "fall off" my account since I was a self-pay patient. Well, they never did, and I continued receiving bills showing an outstanding balance. At my first appointment, the doctor was running late and told me I needed to repeat my bloodwork, even though I had just had it done about two months earlier. That was frustrating, but I agreed. She told me the lab orders would be sent to Labcorp. Because the bloodwork had to be done while I was on my period, I had to wait an entire month before I could schedule the appointment. When I finally arrived at Labcorp during the required time, they told me they had never received the lab orders from the office. I immediately called the office, and Mackenzie at the front desk answered. She was rude, dismissive, and acted like helping me was an inconvenience. Instead of trying to solve the problem, she simply said she couldn't send the orders herself and would have to ask the medical assistant. While I was waiting, Labcorp called the office directly. I then overheard Mackenzie tell them that she had instructed me to "come another day" because she didn't know if the orders could be sent that day. That was completely false. She never told me to come back another day. Had she actually communicated that to me, I would have explained that I couldn't simply come back because my doctor specifically instructed me that the bloodwork had to be done while I was on my period. Her lack of communication, poor attitude, and terrible customer service turned an already frustrating situation into an unnecessarily stressful one. Front desk staff are often the first impression of a medical practice, and unfortunately Mackenzie's attitude reflected very poorly on the office. Between the ongoing billing issues, disorganization, poor communication, and the unprofessional customer service I received, this has been one of the most disappointing experiences I've had with a medical office. I really wanted this practice to work out because of all the positive reviews, but my experience has been the complete opposite. Because of everything that's happened, I will not be returning to this office and will be looking for a new provider. I cannot recommend this practice based on my experience.

I was referred to FEM by my son's pediatrician as I needed to get on medication for ppd. Only…read moreproblem I have with this office is anytime I call anyone in charge of answering the phone calls are rude and rushed. I think that this is very unprofessional as this Is supposed to be a support place for women...

I have worked with Chase several times over the last 10 years, because she helps me to resolve…read morespecific issues in which I feel "stuck" in certain emotions or behaviors. The intensive sessions that I have with her always have at least one or two moments when she says something so insightful and lucid that I instantly have an emotional response. It's as if something is my subconscious becomes unlocked, and I am able to see my emotions/actions within the context of a specific problem. She helps me discover the solutions within myself through both talk therapy as well as recorded visualization sessions in which I am able to imagine different ways of approaching my llife.

I have been working with Chase as I deal with past traumas and aging parents. She provides sage…read morewisdom and techniques that help to improve my quality of life.

I work with a lot of students at the university that every now and then find themselves in a crisis…read moreand this place has been a life-saver for the students who have chronic issues or need more intensive or holistic treatment than the school can provide them. The vibe is very homey and inviting and the therapists are amazing! Dominique has been a godsend for some of my students and myself! Parking is phenomenal and easy and there's a bus line nearby. Accepts most major insurance plans. Would definitely recommend especially if you're hesitant about seeking help!

I am very disappointed in the way this company handles working with minor clients. The owner was…read morevery rude and I would never recommend this company to anyone. Be mindful if you are a parent wanting support for your kid. I would think twice about coming to this place.

The most compassionate Psychologist a person struggling to find their way could want. Dr. Berg's…read morecompassion, relatability and strong support comes through in every session we share. She is the first therapist, in the many years I have sought out therapists and failed to connect with, that provides me the support and helps me see how to grasp life and live it fully. It's not a coincidence she has a waiting list. Check to see if she has availability or put your name on her waiting list. She is so worth it.

Dr. Berg is by far the best therapist I have ever seen. And I've been to a few! I She is very…read morekind, incredibly thoughtful and provides me with great insight at every visit. I am making tremendous progress in processing my trauma. I have halved my antidepressant dosage since the start of my visits with her, and I will be completely off them in a couple of months. Dr. Berg has given me the tools to work through whatever life throws at me. Thank you Dr. Berg!

Dr Goyal and his staff are amazing. The office is beautiful, warm and welcoming. The energy is…read moreinfused with warmth and kindness. I would absolutely recommend to everyone!

Worse place to take your kids. They only care about money, they don't care about their patients…read more They walk all over their staff in front of clients. You have staff there that have romantic relations with clients. Any concerns you have will go In one ear and out the other. Your kids will come out worse than they were going in. Send your loved one else where. Their house staff allow kids to vape. The staff provide vapes to the kids. The clinic and house need to be shut down

I work in a very stressful, yet rewarding, profession, and I really needed help with stress…read moremanagement. A quick google search of therapists in Reno left much to be desired...Each search result yielded a bland website that provided me little to no information regarding any given therapist's specialties or any general "vibe" for his or her practice...Thank goodness for Yelp! Alecia is a phenomenal therapist! She is intelligent, sympathetic, empathetic, wise, curious, and holistic in practice. I can not recommend her enough- I have already referred friends and family members, and if you find yourself in need of counseling for whatever reason, give her a call!

3 years ago, I was hit by a drunk driver who caused my car to flip, leaving me with a TBI. I had…read moreseen half a dozen psychiatric providers, none of which were effective for me, and had given up all hope for any real improvements. Then I was referred to Alecia. From the very first appointment, she empowered me and enabled me to begin healing my brain and my mind. I have felt more like myself in a few short weeks, than I have since my rollover collision years ago. She's upfront, reliable and truly wants to help others learn to help themselves. By far, the best thing that's ever happened to me, and I cannot speak highly enough about her!!

I saw Deb R. for several years a decade ago and found her caring, patient and completely engaged…read morewith my needs. I would recommend her to anyone who needs therapy for any personality or psychological problems. CSD-J

I like Dr. Richied. When my doctor suggested I see a psychologist, I was given a list of four…read morerecommendations. I interviewed her first and said to myself, absolutely no way. I then interviewed the remaining three. I ended up back at her. She is caring, inquisitive, and most importantly intuitive. All in all she is a good person who does a great job.

I came to Reno as a Travel RN 3 years ago. A Midwestern girl, I had battled at the bedside through…read morea global pandemic, bouncing state to state until I found my partner here. 2 months later I also found myself pregnant. A 30 something transient professional, I wasn't quite ready for the roots and the anxiety that come with a child AND IT SHOWED. After realizing that my postpartum anxiety and "survival mode" feelings from my job weren't going away on their own I decided to seek help. I was assigned to Nora, the owner of Sierra Sunrise Wellness Center and when I say she changed my life, I am not exaggerating. She created a safe space for me and helped me remember who I was before I was a mom and who I could still be. It took time and it took effort but she showed me the way and she helped me put together a sort of toolbox for the next pregnancy/postpartum period. Her space is warm and welcoming and her sweet old doggo Rolo is the best snoring snuggler to keep me grounded during sessions. As a nurse my schedule is often crazy with long hours and sporadic shifts and she always finds time for me. Their facility offers Yoga and Reiki as well as other amazingly beneficial workshops. I cannot say enough about Nora and her team, I'm so grateful I found them.

I took a yoga class here. The experience was awesome! They have everything you need. Yoga mats,…read moreblocks, straps, meditation pillow- literally everything. I had Gia as an instructor. She was great! She did a great job at making all the moves transition into the next. She also had plenty of options for each pose to cater to each skill level. I'm sure Sierra Sunrise will see me in the future. I would recommend this place to anyone and everyone!