The reception area was clean and inviting. Their privacy policy is excellent. The staff was…read morepleasant and professional. I highly recommend this medical office. They really care for their clients.

I saw my therapist Morgan here and she was awesome but the place itself is predatory and parasitic…read more Before I even became a patient I saw reviews saying they were all about the money and didn't really care about the people and I should have listened. The first red flag was the $100 credit card fee just to register. You have to keep a card on file and they threaten to charge you if you cancel less than 24 hours in advance, and weekends and holidays don't even count. When I asked about it they swore it was only for people who constantly miss appointments and that they totally understand if you get sick or something unexpected happens. I was told not to worry. A few visits in, my therapist scheduled me out several weeks so I always had a regular spot. What I didn't know was that the office also booked me separately without telling me, so I got double booked. I went to my normal appointment but apparently missed another one I never made. When I called, they said it was fine, not my fault, no charges. Then it happened again. I called again, got the same reassurance, and was told everything was taken care of. A week later my therapist told me my appointments were being canceled because I supposedly owed $300. She didn't even know what it was for. She confirmed it wasn't for missed appointments. So what the hell was it? When I tried to talk to someone I wasn't allowed to speak to anyone except a woman named Kate who is a complete tw[at]... there really isn't another word in English language that's more mild that could adequately describe her... rude, gaslighting, abusive, and completely unprofessional. She lied, twisted my words, and talked to me like garbage. After digging around I found out I wasn't the only one. Kate allegedly has a history of verbally abusing patients and crossing lines she shouldn't. Look it up for yourself. This place is a scam. They don't communicate, they don't care, and they will absolutely fuck your life over while pretending to help you. They steal from people, they gaslight you when you question it, and they hide behind fake policies. I later found multiple complaints filed against them with the Nevada Board of Examiners for Marriage and Family Therapists and Clinical Professional Counselors for misconduct and unethical behavior. It's all public record. In fact, Kate is such a gaslighting narcissist. I would bet money that they respond to this with some more gaslighting. 100% Were there smoke there's fire... and there's actual fire here.

I started going to Quest Counseling when I was newly 15. I was doing full online school, then Covid…read morehad started. I was home alone during this time, which lead to a deep depression. I was constantly thinking about the meaning of life, and the purpose. My mom had suggested I see a therapist. I started to see Forest, and she helped me become who I am today. A few months into seeing her and starting to work past some personal issues, I had lost my dad. It was absolutely heartbreaking. My mom reached out the morning of, and Forest made time to see me. She listened to me, and held space for my grief, which was more than enough that day. Following that, she continued to work with me, through many challenges. She gave me confidence, understanding of myself, guidance, and much more. I don't know who I would be without her today. I don't see her now, I recently turned 20, but I seen her close to 5 years. I always recommend this place. Everyone has different experiences, I hope you get what you're looking for. -Megan

Very rarely will I come to yelp to submit a negative review, but felt compelled to after my…read moreexperience with Quest Counseling. I went to Quest for an evaluation, the results of which were to be provided to me in 7-10 business days. I paid out of pocket. 10 business days came and went without any results of the evaluation being delivered. In addition to having paid out of pocket, Quest also submitted a claim to my insurance, effectively double charging me for a service they never actually delivered on. I'd urge caution when considering Quest for any needs of your own. It was not a quality experience. I expect more from caretakers in this line of business.

Do not go see Jennifer Gonzales if you are trying to process grief. She is very new and in my…read moreopinion inexperienced to be taking on patients in the middle of processing brutally tragic loss. She was very kind for what it is worth, but did not provide any advice or comfort whatsoever for me. I asked multiple times for advice on what I should expect or how I can better care for myself during this time. I got nothing other than to "spend 45 minutes a day in the sun." I will not be returning back to this mental health institution. Before I was even paired with her, I asked for a therapist that specialized in grief or had grief counseling experience. I do not have insurance and had to waste $150 on nothing. I left feeling worse than I arrived. Truly awful...

Incredibly friendly, gentle, and professional setting! Therapists are kind and personable--truly…read moremotivating for one's recovery toward positive mental health. They offer DBT skills groups for adults and adolescents. The building is beautiful and luxurious. Kind and youthful receptionists. Very happy to see great mental health services in Reno!

Never had a better therapist than the one I have here, and I have been through a lot of strange and…read moredifficult therapists here in Reno. The therapists here are the type to show you how much they care about you while also keeping it professional and focused. I recommend almost everyone I know their way and never had anyone say anything negative. Generally just a positive, inclusive, and supportive environment for anyone looking for a therapist

It save my life that's all I can say. Enjoying the journey…read morenow. Great staff Great doctors Great facility. P.s. I need to type more because i needed 85 characters for the review.

I've been going to radiance ketamine for five years on the 29th. I had a ketamine treatment headed…read morefor Oregon Seattle and then on a cruise ship so when I got on the cruise ship, I had to put my phone on airplane mode so I couldn't take any calls I've had two major traumatic brain injuries, and one major concussion a year ago. These have been some of the nice people that I've ever met in my life so I called on the ninth which was Wednesday. I asked I said I haven't gotten a notice for my ketamine and she said you're good for the weekend. I said OK thank you so the phone call I never saw from when she called when I was on the ship on the fifth I came home I took Uber $37 one way I waited a half hour had taken another Uber home one way I called at 1 o'clock and I asked her what happened? She got a little snippy with me and said I called you and I tried to explain her that I didn't get the call and I have to tell you I was one of the first patients with pride ketamine two of the best doctors nurses PAs I've ever met, but my heart hurts because I got emotional three brain injuries. You would think that the staff would understand after all the years of dealing with patients so I talked to one of the lady's on the phone and I asked if I talked to Greg I was emotional so Greg got on the phone. Wouldn't even listen to me and I said I'm out and within 10 minutes they canceled all my appointments. They sent me a voicemail saying they canceled all my appointments that's what you call. Abandoning a patient. I look forward to these ketamine treatments every two weeks I don't knowI dont know what happened to Greg. If you look on another review, he has the same kind of pattern of being rude on the phone. But he did put an apology on them review and said he was sorry. So this is so heavy on my heart then I'll have to call the board and make a complaint abandoning a patient. You might not be able to get a lawyer to do something, but the board does not play around when it comes to abandoning patients you can't abandon a patient on the same day. PS I just want everybody to know. I'm just disappointed. I'm not mad at them because they're really good people. I think Greg might've been a little emotional and didn't know the whole story. These two men have built something from the ground up. I watched it while they were building it. They were going to Hawthorne barely get any sleep stand up late trying to help people sometimes I think they just grew so fast.

I came to Reno as a Travel RN 3 years ago. A Midwestern girl, I had battled at the bedside through…read morea global pandemic, bouncing state to state until I found my partner here. 2 months later I also found myself pregnant. A 30 something transient professional, I wasn't quite ready for the roots and the anxiety that come with a child AND IT SHOWED. After realizing that my postpartum anxiety and "survival mode" feelings from my job weren't going away on their own I decided to seek help. I was assigned to Nora, the owner of Sierra Sunrise Wellness Center and when I say she changed my life, I am not exaggerating. She created a safe space for me and helped me remember who I was before I was a mom and who I could still be. It took time and it took effort but she showed me the way and she helped me put together a sort of toolbox for the next pregnancy/postpartum period. Her space is warm and welcoming and her sweet old doggo Rolo is the best snoring snuggler to keep me grounded during sessions. As a nurse my schedule is often crazy with long hours and sporadic shifts and she always finds time for me. Their facility offers Yoga and Reiki as well as other amazingly beneficial workshops. I cannot say enough about Nora and her team, I'm so grateful I found them.

I took a yoga class here. The experience was awesome! They have everything you need. Yoga mats,…read moreblocks, straps, meditation pillow- literally everything. I had Gia as an instructor. She was great! She did a great job at making all the moves transition into the next. She also had plenty of options for each pose to cater to each skill level. I'm sure Sierra Sunrise will see me in the future. I would recommend this place to anyone and everyone!

After researching several counseling centers, I decided on Sierra Counseling. The staff is…read morefriendly, they work with my insurance and are also court friendly. The counselors, led by Craig Merrill, are knowledgeable, friendly understanding and very helpful. Sessions are comfortable and easy going.

I have personally witnessed the professionalism and personalism of both of the counselors in the…read moreoffice. It's rare to be welcomed with respect, discerning concern and eager motivation that both these women bestill in confidence with their clients. An office of hope and growth.

I started seeing Shanley Melody over 2 years ago. I have never had a more caring, understanding,…read moreand insightful therapist. She is always a professional, she is extremely well trained clinically. She really gets to the heart of the matter. She isn't judgemental, she looks at every situation from all possibilities. She has helped me considerably with self growth and inward thinking. I could go on and on. If you are looking for an amazing therapist see Miss Melody!