horrible customer service! Made appointment on Tuesday for work to be done on my son's car from…read moreChicago on Friday & Saturday. they told me they could get it done. Left the car there Thursday afternoon for pick up late Saturday. I had to call them Friday and Saturday to get updates since they never called despite telling me they would. went there at 3:30pm Saturday ( close at 4 pm) and they had done NOTHING on my car! NOTHING, can you believe that! Took the keys and left. What absolute bs.

Purchased tires and have had a slow leak for months. Have taken the vehicle in to have it checked…read moremultiple times and leak continued after they said it was fixed. Took it in again and they told me they had to replace the valve stem and that stem replacement isn't done when new tires are installed. Vince stated that is normal practice at all shops. This is not true. Called Costco to verify. I'll be getting my tires at Costco from now on.

CINTO and his team's auto mechanical knowledge and troubleshooting ability is unparalleled. They…read morehave solved car issues that I have had that other places could not. They offer top notch professional service, and Only do the work that is necessary. Their prices are fair and they are trustworthy. I highly recommend them.

Have been taking my cars to Cinto for years. I have always found him to be polite, honest and…read moreprofessional. I trust him. He doesn't try to sell you repairs you don't need; he's definitely very busy all of the time, and has long term customers. I've been happy with every service he's done and he communicates fully throughout the process. No repairs are done without permission. Further, he often gives a less expensive option and is open in letting you know when you can wait on certain services.

Broke my mirror once and tried to tell me it was broken before I got in the car wash. I nearly had…read moreto threaten a suit for them to admit they did wrong and make it right. I have been back though, because they're the only place in the area to clean my mats...and that's free...and it's nearly impossible for them to break anything.

Outstanding customer service in the repair area. Conscious of notifying you and the cost is better…read morethan other places we have been. We have two old cars and they are conservative in how they repair them - strictly only what we need. Would recommend.

Jeff is just wonderful. I've been going to him for 30 years I believe, and I just can't tell you…read morehow much money he has saved me over the years. Good example, I was leaving a gas station and forgot to take the gas pump hose out of the nozzle, and pull it off the pump. Shortly after I started getting a check engine light. I had deformed the threaded threaded insert for the gas cap. Went to the dealer and they were just befuddled ended up quoting me an entire new gas tank for several thousand dollars. Took it to Jeff He worked up a little die but he was able to insert and straighten out the threads and I can't really remember what he charged me, I think was less than $100. I could give many similar examples. He can service literally any car and as I said, he does excellent work,he's honest and will save you money.

Amazing service and reasonable prices. I would highly recommend this place. My family has been…read moregoing here for over 30 years!

A neighbor recommended Mike to me and I must say I was VERY pleased with the service. First off, I…read morewas impressed with communication regarding the appointment and when he was to arrive. Mike diagnosed issues relating to my front end and was able to address the repair right in my driveway. I felt the convenience of having a repair made at home and competitively priced was well worth it! I highly recommend this personal service.

Mike was absolutely amazing on getting my truck up and running! Great communication, great cost,…read moregreat work! Will definitely do business with him again.

Had used Dennis many years ago when I worked in Cedarburg. Left that job and life moved on. Moved…read moreto to Cedarburg and started going to him again. Decent man, Good mechanic. Provides great service and is warm. If the place served dinner and drinks, The place would be the best place in town.

Beware Of "Up-Selling"…read more We decided to try out Cedarburg Auto Safety Center for a $60 oil change. We were then asked to buy a tire rotation that was supposedly on sale for $20. Five minutes later, as the oil change was underway, we were asked to buy a new cabin filter for $94.53 plus fees and taxes. We said, "No." Soon after, they tried to sell an engine air filter for $57.52 plus taxes and fees. Again, we said "No." Five minutes later, the person at the desk went out to the repair bay and retrieved two rectangular filters: a cabin filter and an engine air filter. The filters they showed us weren't that soiled. In fact, any debris they contained looked like it could've been tapped out over a waste basket, or possibly blown away with compressed air. She continued to push: "If this is what your other place did, you need to talk with them." Again, we turned down the Cedarburg Auto Safety Center offer. In dealing with service operations, we learned long ago not to engage in up-sell strategies. Simple rule: "Purchase what you came to purchase -- nothing more." So, will we go back? Probably not.

This business is marvelous! I've been taking my car here for about a year and it's like taking my…read morecar to a trusted family member. I've moved all my business dealings local since March 2020 due to COVID-19. I decided that keeping my money in my community was important to me. I wanted the local businesses to feel supported and stay healthy during the pandemic. The last thing I want to see, in my community, v is a bunch of boarded up abandoned businesses that went bankrupt for lack of support. My motto has become, "shop where I live!" I try to limit my spending to my County, my zip code, my City, and places where I can't easily walk. It's actually been kind of fun! This place fits all the criteria! The people at this shop are amazing! When a car wash broke my heating vent and the dealership wanted a ridiculous amount of money to repair it, these folks helped me out by finding a used part and saving me some money! I was so grateful! Little things means a lot to me. They've helped me out with other things. Air in my "suddenly" flattening tires. Oil changes when the service light went on and my appointment was later in the day than I could handle! They even called me to apologize for a customer they perceived had harassed me (he hadn't)! What chivalry!!!! I am amazed at the quality of service here! It really just blows my mind! Even the shop dog, Luna, greets you at the door as if she knows to make sure you feel valued! I highly recommend this shop! It's classy! It's classic!! It's got class!!! Just go see for yourself! Say hi to Luna!

I have dealt with Quick Care for several years and have always been very pleased. Two weeks ago I…read moretook my car in for routine service and had an experience that was above & beyond my wildest expectations. I picked up my car, made some stops. When I arrived home, I was greeted by Tony (one of the owners). They had accidentally forgot to install the new windshield wipers. They had called, left a message and when I didn't call back, drove over to complete the service. I will tell everyone who will listen about Quick Care.

Great service. Accommodating and trustworthy. They did everything they can to get us back on the…read moreroad.

I use their towing service to move a car from Grafton to my home in New Berlin. Their driver AJ was…read morecourteous and most helpful and did a excellent job providing this service.

I went there for a tire rotation. They told me my brakes were bad. Quoted me $850 for breaks. I…read moresaid no, and they let me drive off. Cool. That was great. However, when I went to go to the place that I trusted to do my breaks, they said one lug nut from every tire was completely stripped. Tires Plus stripped one lug nut from every tire. The mechanic even proved it to us! Costing us more money! This is the second time Tires Plus did not do something properly. They also misdiagnose cars! I am done with Tires Plus.

Great place, they really helped me out on a Sunday morning when they were completely booked up. Had…read morea flat tire and they didn't hesitate to take care of me, when 3 other shops wouldn't. I ended up buying four tires. They were courteous and explained all the options and I will absolutely be back there! Highly recommend!