Visited Tuffy on 2.11.26 to get an oil change and check my tires. Noah met me and another, sorry I…read moredidn't get his name; I couldn't believe the service. They were kind and considerate, gave me coffee, and checked everything. To my surprise, they told me I didn't need an oil change or any work done on my tires; the wear was even, and I could return to have them checked "next summer." The oil was fine and should last "about 2000 miles more." What other place will be honest even if it means losing money? I left there with hot coffee in my stomach and no money out of my pocket. Honesty goes a long way; something not often seen today. I recommend them.

Chance did a great job on my vehicle and lady at the front desk was so warm and friendly! sorry I…read moreforgot her name but I will be back! The service and price was amazing! Other gentleman was very honest and transparent about pricing. I would de recommend them to everyone and I will be!

I had a great experience with Five Lakes Automotive repair when they replaced the transmission in…read moremy work vehicle. They kept me informed with regular updates, so I always knew what was happening and when to expect the work to be completed. They were honest and professional throughout the entire process. The pricing was very fair compared to other quotes I received. The quality of the work was outstanding, and my vehicle has been running perfectly since the repair. I highly recommend them to anyone in need of automotive repairs.

Doug and Rodney helped me to quickly get back on the road after a flat. The team did an amazing job…read moreand went above and beyond.

Let me start by saying I met one of the owners Steve. He was very pleasant and engaging and from…read morehis position wanted to offer the best service possible. Our church had a church trip planned and I brought the church van in to have it checked before the trip. Another shop did the estimate for repairs but would not honor the aftermarket warranty . Tuffy was recommended because of ability to honor warranty. Long and short. Brought to Miller Rd Thursday and was informed by steve to bring in Friday at 10:00am and there was good chance to be ready by COB. Warranty was called, videos sent, emails sent with time-Stamped info. Somehow there was miscue between the Shop and warranty company. while waiting for response from warrant, the shop went forward and did the work and anticipating to hear back from warranty. Ends up, church van was kept overnight Friday into Saturday, following Monday Warranty company denies claim to pay for work done "without their authorization", church has to come out pocket $580+ (NOTE: Owner Steve did try to work with me taking about $264 off the labor portion and we pay for parts. The crew working under Steve, the SUPV and some of techs were showing and giving the feeling of "dismissal" and excuses about van being ready and not communicating with other shift or crew. Overall just not a good experience. Have to admit the other part-owner tried to assist as well. I am on the fence on whether to have a return visit for service but would consider due to their shop ability to honor warranty work

Great place!!! Friendly service and very helpful. They really do treat everyone like family and…read morefriends.

I have taken my vehicles here for many years and the guys have always done an outstanding job. Once…read moreI had a issue after the vehicle was repaired but I believe no fault of the guys at Cottman Transmission and they immediately repaired the car again even though they could not find the issue I was having. You cannot find more outstanding professional shop.

Had my car here July 10, 2026. They did a great job on my car! Most important the price was VERY…read morereasonable. they were all very informative and friendly and my car was done that day within hours. I had a lot done on my car. I would recommend this business to everyone. Family owned bussiness that cares about their customers! Valerie Blackburn

I have had a couple of things repaired on my car from them in the past. They have always been…read morefriendly towards me. The service I had done here was quick. If they see or hear other problems, they will call and tell you. They do free inspections, which is a plus. I do plan on going to them in the future.

J R Auto Repair repaired my Buick flexplate for a very reasonable price and completed the repair…read morequickly. I recommend J R Auto Repair to my friends.

Frank and Karen have always been my go-to car repair team. Karen is the secretary and Frank's wife,…read moreand Frank is the most honest, down-to-earth, most affordable mechanic I have ever used. They are honest people, easy to work with, and very fair on their pricing. I would recommend them to anyone looking for car repair. They even re-do transmissions, which is rare in the car-care world.

My daughter was driving home from CMU when her car experienced engine failure. This was the closet…read morefacility to have the car towed to. It was a blown engine (rod, cylinder, bearing, who knows the cause at this point). Spoke with the owner Charles who was fantastic and filled with integrity. The mechanic Gareth replaced the engine and had the car back in a week (there were other issues as a result of shrapnel shooting out of the block). 600 miles on the 76k used engine and so far no issues. Mr. Hoover (Charles) also let me know, and I trust him, if there's an issue he will make it right. I did consult a couple of other mechanics and they said that the work was being done at a very reasonable price (one said it was cheaper than he could do, especially the price of the engine). Most people need to realize cars a crap shoot. Quality integrity and workmanship is a skill though.

I had my mom's car serviced here and despite some negative reviews and the owners respond to the…read morereviews, I still decided to do business here. I always like to support local business but will never take a car here again. I was given different prices, the owner attempted to charge me multiple times for the same services, including towing. Even upon completion he stated I could have the car towed home. After well over $2,000 in repairs I refuse to have to tow a car that should be working properly when it leave the repair shop. I do not wish to go back and forward with the owner via social media but have all my receipts, including all estimates from the Hoover & Sons that I am more than happy to post if there is any denial by the owner. This post is to give potential customers all the information so they can make their own informed decision before doing business with Charles "Chuck". I have not lived in Michigan in over 10 years but my mom does and I was hoping to still be able to support local business for the care of her 1959 Ford Fairlane. Again, this is not to go back and forward with Chuck. I paid every dime you charged me and am not happy with your service that's all. You have questionable business ethics, poor customer relations and inflate your costs once you get the customer. I wish you and your business nothing but the best but I will never recommend nor be a repeat customer.

Took my 2016 BMW 328xi to them to have the front shaft seal replaced. Unfortunately they did not…read morehave the correct tools to work on my vehicle, but did find a place for me that could do the job about 8 miles away called A & J Motorsports. While I was disappointed that they could not do the repair the recommended place did a great job. Highly recommend A & J Motorsports to get your car repaired!

I will never take my vehicles anywhere else. They are family owned and it shows! Great service! I…read morehave never in my life had i been treated with such Respectfully when dealing with car repair. They truly care.