I've had them work on my truck twice. Both times they were very quick and very honest. They always…read moreexplain what they did in a way you can understand.

Will do specialty work great service and mechanics will go again 10/10 great rates best in almont.read more

5 star service! They were able to fix my vehicle in great time and awesome service, I'll definitely…read morebe going back! Thanks for helping me with my wiper blade!!

Took my car to Hugo's over a couple of months ago for a blown out brakeline. Quoted me 150 per line…read moreand told me two would need to be replaced for 350 total, including the $50 inspection fee previously. When picking it up, I was also told they'd charge another $50 for bleeding the brakes, since they were "still squishy". After picking it up, I noticed my brakes still felt squishy, but figured with their experience and reassurance from the bleed it might've been my imagination. Last week another brake line blew out while going to the store. After looking at my brake lines with my mechanic, we both realized they only replaced one line, left the old rusty and cut line above the gas tank, didn't clean the distributor block and said nothing about the other lines about to go as well. After we installed new lines and flushed the brakes, we realized they also only bled one brake, the one their new line attached to for $50, while leaving air and old brake fluid in the other calipers. Today I visited Hugo's and confronted the owner, asking why I was charged double and why only one brake line was bled. He said, "That probably wouldn't happen and I'd have to look back at my paperwork..." After saying I could wait, he told me it probably wasn't around. Then when referencing the bleed, he stated "air should've only gotten in that one line". After being recommended to go here by a friend, I am insanely disappointed with the quality and lack of integrity. Would not recommend going here unless you want a possible sudden catastrophy and to get charged double what you got in return.

They want to do a scan first and charge you $149.00 for it. I have never had a reputable auto…read morerepair place charge me for a scan. I will never go back there and I strongly suggest that you don't either!!!

Had air conditioning repaired for a hose connection leak. $500 for the repair. Asked about cost to…read morechange oil in my pick-up truck's transmission. their charge was over $500. The dealer, who is not the cheapest place on earth, was $349. I think their pricing is getting expensive and a little post Covid gouging going on here, like many merchants. It ain't all just inflation; there's really a price gouging component as a cause too.

I have leased a number of cars here and the service and salesmen are amazing. Would recommend to…read moreanyone looking for a new car! Tony is the best!

As an automotive professional, it's frustrating to see customers misled by poor technical…read moreexplanations from a dealership that should know better. We recently had a customer come to us extremely upset after visiting this dealership, and for good reason -- he was given blatantly incorrect and misleading information about a transmission we installed. The vehicle was fitted with a Jasper remanufactured transmission, which includes a new torque converter as part of the unit. The dealership told the customer the torque converter had not been replaced. This claim is false and also impossible to verify without removing the transmission -- something they did not do. They also told the customer the transmission contained the "wrong fluid." Again, this is an unsubstantiated claim. Fluid type cannot be identified without taking a sample and having it tested, which was not performed. The transmission was filled with Mobil 1 Full Synthetic LV HP, exactly as required by Jasper. To add to the misinformation, the dealership pointed out a zip-tied shifter cable as if it were related to the transmission install. The vehicle arrived in that condition, and this is a very common, well-documented issue on these Chevrolet trucks. The manufacturer has since updated the part. Replacing the shifter cable is a separate repair, requiring additional labor and cost (typically around $500), which the customer had already declined due to budget limitations. Providing customers with technically inaccurate information -- especially information that cannot be verified without disassembly -- is irresponsible and creates unnecessary confusion and stress. We stand fully behind our work, which was completed to Jasper's exact specifications. Based on this experience, I would strongly caution others to question the accuracy of technical explanations given here.

Mike and his family continue to deliver high quality and trustworthy service and I'm absolutely…read moreloyal to him. His decency AND his skill and knowledge are such a relief, such a great combination. He's a solid rock, a mensch of the East Side.

Although my insurance company refused to work with Vern's Mike was absolutely amazing. I would…read moredefinitely recommend this place as a starting point to anyone who finds themselves in a situation with an auto accident. He even helped me after my car was moved and told me what rights I had.

Bill is a great guy and represents one of those solid local businesses built on trust and…read moreintegratory. I dont know if this is good news or bad news, but I have had Bristol do the work on several vehicles over the years. EVERY time they have provided quality work, great service, competitive price and dependable timing. They also worked well with my insurance company when hidden damage was discovered not previously estimated. For non insurance related work, Bill and his team provided many different options at a surprisingly reasonable price. If you are holding off on a repair for some reason, I would suggest connecting with Bill at Bristol and get his professional advice. You might be surprised. I have referred several people to Bristol over the years and they have all thanked me.

We have had two amazing experiences with these guys. Quality work both times. Definitely recommend…read morethis business for all of your auto body needs.

Great service, staff, and price! I had a minor repair and I was able to pick up my vehicle the…read morefollowing day!

the Toyota dealership said I needed rear brakes. I took my truck to Masters and they were honest…read moreenough to tell me that the brakes still had 85% life left. hard to find good honest mechanics. Masters Automotive is a keeper.

Masters was recommended by many when asked about where I could eat a tire patched. First time…read morecustomer and Extremely Pleases with Service and Work. They took me in and did patched it while I waited for maybe ... maybe an hour. Thank You Masters Automotive Dryden MI!!