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    Silver Creek Radiology

    1.8 (48 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 2 months ago

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    Today, I brought my elderly mother to Silver Creek Radiology for a mammogram. What should have been a routine medical appointment turned into an upsetting and unforgettable experience. When we arrived, a Vietnamese nurse came to escort my mother in and asked for her date of birth. From the beginning, her attitude was harsh and unkind. She spoke to both me and my mother in a rude, almost scolding tone, which made the situation unnecessarily stressful. There was a clear lack of empathy and professionalism in the way she communicated.Inside the room, the technician in charge of the mammogram was equally unpleasant. My mother, being older and having some physical limitations, found it difficult to follow certain positioning instructions during the procedure. Instead of being patient and supportive, the technician appeared irritated and raised her voice. This made my mother feel even more nervous and uncomfortable. As a caregiver and a daughter, it was deeply painful to witness my mother who was already anxious about the procedure being treated with so little compassion. Medical visits can be intimidating for elderly patients, and healthcare professionals should be trained to handle such situations with care, respect, and patience.I fully understand that hospital staff are often under pressure and have demanding schedules, but that should never be an excuse for mistreating patients, especially vulnerable ones. My mother deserved to be treated with dignity. Instead, she left feeling embarrassed and hurt.I am sharing this not out of anger, but out of a genuine hope that no other patients or families will have to go through a similar experience. I kindly ask that this issue be taken seriously, and that the behavior of the involved staff members be reviewed. Improving communication, especially with elderly and sensitive patients, should be a top priority

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    6 months ago

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    2 years ago

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    1 year ago

    They lost my MRI scan result. My doctor's office also had historical issues with this company as well. Unbelievable!

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    5 years ago

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    2 years ago

    I can never ever reach anyone here by phone. I literally need to come in to schedule an appointment which is a inconvenience

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    4 years ago

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    3 years ago

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    2 years ago

    Forget about making appointments via call. They will never pick up you call. I don't know why they don't have any online system.

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    4 years ago

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    6 years ago

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    3 years ago

    Terrible service. No one ever picks up the phone. The mailbox is always full. Ridiculous.

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    Review Highlights - Silver Creek Radiology

    I was referred to this place by my chiropractor because I needed to get an x-ray of my hand quick.

    Mentioned in 7 reviews

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    I would like to say that Joseph is one of the best there is in helping others. On this particular…read moreday, I was feeling very worried about my condition and really wanted to get an ultrasound in order to make an emergency decision. With the weekend coming up, I was unable to reach my own doctor and even Urgent care was booked for the rest of the week. I checked on Yelp and found Josephs great reviews and sent him a message about my condition. He immediately responded and told me he could make time at the end of his work day to help me do the ultrasound (knowing my condition). Whats really great is that I could pay out of the pocket at a great price without worrying about my medical insurance limitability, which most places will not take. On the same day, I drove to his office in the afternoon and met him. I told him about my worries and he was just so understanding, comforting and told me he would do his best to find any issues and would even provide a note to emergency in case he found something that needed immediate attention. As we went through the ultrasound he kept reassuring me about things, and did a super thorough scan of the area I was concerned about. He provided me with a lot of information, including images I could take home and a report that was sent to me within a few hours. I learned a lot about the scan and felt like I was under the care of someone who really wanted me to pull through. I feel he goes 100% in the work he does! I'm very grateful Joseph was there for me on this day and I don't know how I would have coped if I didn't find him here on Yelp. He is one of a kind and one of the Best there is in service and caring for patients. All around super cool person and truly a gem, Blessings!

    Just had an abdomen ultrasound done today by Joseph who I found to be very professional,…read moreknowledgeable and friendly. Joseph has over 20 years of experience and it shows! He was very informative,answered all my questions, and explained the images with details. Smart Health Screening is an out-of-network provider under my insurance but I decided to go with it because nowadays honest and genuine customer care is hard to find. Keep up the great work Joseph. I highly recommend this business.

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    My Physician recommended Vision Upright for my Back, Shoulder and Neck studies. Everyone was very…read morenice and professional. I was impressed with the fact that both Radiologists were Georgetown graduates so I knew I was getting a great team. The studies took a couple of hours, I was very comfortable in there MRI and was watching a great James Bond movie. It was also nice that this MRI doesn't sound like shoes in a dryer banging all the time. This machine sounded like a CT scanner. I would drive back down there again in the future if I should need another MRI.

    I would never go to this place. The receptionist constantly puts you on hold for starters…read more Secondly they refuse to reimburse me the funds my insurance paid them. This place is a scam. Their receptionist Jennifer is a joke. She puts you on hold for everyone. I was on hold for at least 25 minutes before I had to hang up. She says she's in charge but she is not. I found out finally who is the owner of this place. I emailed him about the reimbursement problem and he did not respond. DO not go there. Unless you want to pay totally on top without any insurance Do not go there. This place is a fraudlant business. I intend to report them the BBB. The receptionist is a fraud. She places everyone one hold for ever if at all she won't help you. If she does answer she then puts you on hold again until you can't stand waiting anymore. This place is bad news. Don't go there. Better to find another place that does stand up MRI's in California.

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    Front entrance

    Arash M Padidar, MD - Minimally Invasive Surgical Solutions | 1st Floor Nurse Station

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    Dr. Padidar and the team are exceptional. From the office team to the imaging techs, the nurse…read morepractitioner, to Dr. Padidar himself. I have an unusual condition called the nutcracker syndrome along with pelvic congestion. Two other doctors treated parts of the problem, and they were great as well, but Dr. Padidar understood the systemic issues created by the syndrome and aggressively tackled it. The bonus was that while he was doing the procedure he was teaching others about what he was doing and so ultimately, I had a team of doctors taking care of me. For the first time in as long as I can remember, I do not feel fatigued all the time, and I have more energy because my circulation is now functioning properly. Dr. Padidar takes his time to explain all of the imaging, the scope of the problem and how he is going to address it before the surgery, then afterward, did the same to explain what he did. He is amazing! I am grateful for his skill, insight, and compassionate care.

    @ Shona S. Lots of angry energy. By giving your energy to…read moreothers depletes your energy and causes Dis-ease of the body. Holding onto anger not only causes diseases and the body to break down, but a stressful life full of sorrow and regret. There is a nice Ayahuasca retreat in Orlando, FL that can assist with your inner healing. They do a great job and will truly be life changing. Most times in life, the people or situations that make us uncomfortable are there for a reason/ lesson to mirror back to us what we need to heal. When you heal, those lesson disappear and you attract greatness into your life. Worked with Dr. Padidar in San Francisco years ago. He is a kind, professional, and an extremely knowledgeable doctor. He loves helping others and would give the shirt off of his back for anyone. Namaste iiiiiiii

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