I had two dents in my BMW, one being further damaged by another vendor, that were repaired by…read moreDick's Auto Body. The repair was perfect and done on time. The price was very reasonable and according to the estimate. I highly recommend this body shop. Another bonus was that the shop is near the Red Line metro station and did not need a ride home back to N Virginia.

I had my headlight and door handle replaced. Very responsive and quick service. Communication in…read moreperson was sometimes unclear but overall it was a good experience and seemed fairly priced.

I love the food and drinks it seems like everything is still great my waitress is very nice very…read moreknowledgeable of the menus and a pleasing personality.

My car was still pretty grimy from being shipped cross country this past winter and it had some…read morepaint scrapes from about 10 years ago. I contracted with District Detail primarily for cleaning the car, but told them I'd be happy with whatever improvement could be made with the body paint. Got the car back literally sparkling inside and out and they made tremendous improvement with the paint - and they were even able to re-clip the front bumper skirt that had gotten snagged and pulled out of place years ago! Steven kindly offered to try an additional product on some of the spots of missing paint which I'll be taking the car back for. Pricing was great and they were FAST; car was in at 7am and done by 2pm (the last time I took my car in for interior detailing at a chain company, they took nearly 3 days!) And I got the appointment for just a couple days following my call. Highly recommend Steven's work and their great customer service - Check them out! (And don't be put off by the fact that the business kinda looks like a chop shop from the street, LOL!)

R&R was friendly, fast, and fair. They were very responsive and helpful, and came out to me to fix…read morea deep scratch on my rear quarter panel at a good price. They did a great job and I'm happy with the work -- the color match looks great. He even ordered a replacement wheel arch flare for me and is coming back in a few days to install it. Edit: it's been almost two weeks and I still haven't received the wheel flares.

Very satisfied. Ricky came out with 1/2 hour of my call and repaired my front bumper. I thought I…read morewould need a new onw one but he was able to fix the exisiting one and cleaned ht headlights as an added bonus..Would absolutely recommend and use him again

M & G Auto Body Repair were wonderful. They took our crumpled up car, repaired it in two days flat…read morefor a very reasonable price. Previously, we had taken out car to the Honda dealership only to be told the repair would take two WEEKS and (of course) it was very expensive. M & G auto body repaired the body work and also fixed the car door so that we could open it in a fraction of the time at a fraction of the price. Highly Recommended!

M&G Auto Body Repair did an outstanding job. The team was knowledgeable, professional, and went…read moreabove and beyond to ensure everything was done right. I was impressed by the quality of their work, attention to detail, and cleanliness. Highly recommend them for anyone looking for reliable and top-notch auto body repairs.

Extremely efficient and well detailed. I can't notice any…read moredamage. Amazing! Communication on a home visit was extremely appreciated.

Rocko did a good job.. was friendly and neat Came right to my car in my parking area…read more renee

I'm sad to say my experience with Recovery 1 is much worse than most reviewers. I will not use…read morethem again. As the crow flies, Recovery's yard is about a half mile from my home where my car was scheduled to be picked up to take to the shop. My experience with dispatch was pleasant enough. As I was at work at the time and not with the car was to be picked up, I explained to the dispatcher the car was in a parking lot behind the building of the given street address. He said his driver, Curtis, would call to get the details. Curtis called me to let me know he was en route to the vehicle's location. I explained to him the location of the car and offered to text a screenshot from google maps, showing the street names and labeling the location of the parking lot entrance and vehicle's exact location. I sent that screenshot and reiterated exactly where the car was and how to get there. What followed much later, well after I thought the car would have been picked up, were several calls from Curtis saying he couldn't find the car/the car wasn't there/he can't read maps/he doesn't do tow jobs in D.C./he can't find the key/he can't open the armrest where the key is/the car won't start. Ultimately, the car and key were exactly where I said they were and the car started without trouble. I don't understand why Recovery 1, a firm that boasts all over its website about how it serves D.C. specifically, would send a driver who tells customers he doesn't do tow jobs in D.C. Moreover, I don't know why they'd send a driver who can't read a map and also can't relay a cross street location to me over the phone to try to direct them to where the car is located. Again, Recovery's yard is less than a 10 minute walk from where the car was being picked up. It was extra concerning that he needed directions how to push a button to open an armrest compartment and that he had to put the key fob into the ignition to start the vehicle. Finally, with all the problems D.C. has with car thefts and carjackings, the last thing your driver should be telling your customer is they're at the location of the car and it's not there. Aside from not dropping the car off the back of the truck, Recovery 1 failed to meet the most basic expectations for professional service I had.

They were fast, the truck was clean, the driver was very nice and they got me where I needed to…read morebe!!! Perfect, what more can I say!!?

I will never go anywhere else, such an amazing team! they fixed my tiny pink car and I'm forever…read moregrateful

I was clipped by an unaware driver and I chose this place because it was recommended by Genesis…read morewebsite. They were more expensive than other shops but trusted the recommendation. My vehicle is hasn't even been serviced yet and has about 3k miles. I take extra care because I lease it. The estimate process and scheduling work were seamless and The work looked great. Surprisingly, it was done within 24 hours when I was told it would be at least 2 days. This did raise suspicion. My disappointment comes at pick up. They said it washed but it was way dirtier than when I picked it up. That wasn't such a big deal and didn't want to wait. Then I got home under the garage lights and noticed several scratches around the fender/hood that were not there before. There was also masking tape still underneath the bumper which makes me think they didn't remove the bumper as I thought they would have to. Again, their work looks good, so time will tell on the quality. Hopefully, the new scratches will come out after a buff job. But I shouldn't even need to worry about that from a quality shop. You can see in last photo the new scratches and how dirty the vehicle was.

This is the best body shop in the DMV! Someone hit my car and drove off while my car was parked on…read morethe street. Total Recon made the whole process so easy! I dropped my car off and was given a rental. They took care of all the negotiations with the insurance company and kept me informed the whole way. They only use OEM replacement parts and the results were fantastic! The detail job they did was also terrific. I always take my car here and recommend them to anyone that needs body work done!

The jerks just ignore you... find someplace better!!…read more I submitted an online request for a dent repair with required pics and VIN and, after receiving my confirmation email, was completely ignored. I then asked for a windshield replacement for my M3 and, after them asking for my VIN, was completely ignored again. Not hours, for a week.

A few months ago a car backed into my car. I visited several auto repair shops and TBH, there's not…read morea lot of variation in the estimate for an injured BMW (AKA "burn my wallet."). However, Karl and the folks at Imperial were noticeably more responsive, explanatory and just plain pleasant in a situation where frustration and expense is the norm. They also clocked in cheaper than the other estimates. I can't recommend Karl and this company highly enough.

I made an appointment with Karl for an estimate of two spots on my Lexus, where I misjudged the…read morespace in a parking garage next to a concrete column, one of which was one week old. Karl immediately examined the car, discussed options that were much more moderate in costs than I initially thought I would have to pay. Without hesitation, he took a cloth and solution, worked on the areas, and they looked almost gone when he finished! He again gave advice on how to handle the few parts that needed repainting. I was overwhelmed by Karl's kindness and generosity. It blew my mind. If I ever need more serious work done, hopefully not, Karl is the person I will contact. Thank you, Karl, for making my day a lot more pleasant.

Fantastic workmanship... and trustworthy! I always get a…read morefair estimate. They are very honest. I've been going to Imperial Auto Body for nearly 10 years and every time I pick up my car after repairs, it looks like new. I've interacted with Bryce most often, and then Jason too. But everyone seems on top of things. I highly recommend Imperial Auto Body.

Exceptional customer service, efficient, and OUTSTANDING WORKMANSHIP. many years that I can drop a…read more5 star rating & stop there, but I'll tell you why. Ms Patricia, Joe and the rest of the staff take the guesswork out of services. They kept me informed and pleasantly answered my questions. I highly recommend Imperial and will tell you I'm a repeat customer. They're prices seem higher than nearby competitors but their A-Z operations assures that the job will be completed 'right the first time.' I'll end by saying that my new bumper looked so good, I forgot my car is 19 years old! Thank you Imperial!