Wow. I'm the first. I feel the urge to be a little off my rocker on this review!…read more Ok, so, I am an avid yelper who has been on the road for several months now and have a list to report to you on. But, lets focus. I couldn't (h)yelp myself but to give this cleaner/tailor 5 starts! Yea! Lets be frank (that means candid here in the Midwest), most cleaners do an ok job. They also usually don't do a GREAT job tailoring. Not the case here. I always find a tailor where I live. I like to buy clothes a little bigger or on the sale rack and have them fit to size (or to me that is). I have taken a shirt that my parents gave me for x-mas (being a good son I want to wear it) here to get sized. My parents usually get one of two things wrong: size, style. In this case (whew), they got the size wrong. I brought this in and it came back better than I could have asked. The owner (I assume because he is there everyday) even said, "you buy more slim next time." As if he didn't want my business. What a guy. Then, I got a sweet pair of Rock & Republic jeans for $80 (normally $250+). But, they were more like the baggy style of the 90's. So, I took in a pair that I sleep in (meaning that I wear often - it was hard not to have them for the week), and asked him to mimic the R&R to match the "sample." What do you think happened? Yep, he nailed it (doing the "yes" like Christina Applegate in Anchorman)! I have new jammys. :) Overall, this place is just one of the best in a long line of taking a chance wanna beeees. If you have to drive 30 mins, just do it. I'll walk the two miles there if I have to. Oh, the dry cleaning is on the money also.

I brought in a cushion to have the zipper fixed . I picked it up and attempted to put the cushion…read moreback in. The zipper was still broken. I brought it back and he said he didn't fix a cushion like that. Looked it up on the system and realized that he did. He then proceeded to repeatedly fold the cushion over and say he doesn't sew like that. For ten minutes he was trying to tell me in detail why it wasn't him that sewed it. I suggested maybe it was another employee. He said he was the only one that worked there. Then proceeds to imply that I brought him another identically broken cushion. He implied that Im lying. I asked for a refund for the work that was not completed. He refused. TERRIBLE customer service. I'll never be back.

Needed to wash some Cuddle duds Comforters and my washer is not large enough. Found this laundry…read moreclose to home. Now washers and dryers use refillable laundry cards instead of money. The attendant was great! Very helpful, and laundry was immaculate. Washers and dryers are spotless also! If you have to do laundry, this is definitely the place. Drop off service available too!

Super clean, great, friendly employees, easy to navigate and a cup of coffee to boot!read more

I've gone to several dry cleaners, both in the suburbs and Chicago and have been going to this…read moreestablishment for 7 years now, on a consistent basis. Norma is the kindest human on earth and we are definitely in short supply of people like her. The staff are friendly, prices are reasonable (given inflation) and when you give them even a few days they will make it work and I've never had a problem with what I have laundered and/or dry cleaned. Definitely recommend this place!

I've been coming to Liz Cleaners for many years and they always do such a high quality job…read more Recently I dropped of some white garments that were heavily stained from going horseback riding. The leather saddle rubbed off and marked up my daughters white linen pants -- I was going to trash them, but brought it to Liz first. They took so much time in getting those pants white again!! It was like brand new!! Highly recommend!

First impressions.... -The business was very disorganized…read morewith groups of cloths scattered all over behind the counter, on the counter and in the customer area. This made me nervous about them losing my shirts. -The employee was not welcoming or appreciative when I announced I was a new customer. -Price: 9 mens dress shirts @ $1.30 each. Personally, I'm gonna try out a different cleaners.

The best cleaners period. My shirts are always perfectly done. Hand pressed!! Do not be fooled…read moreby the appearance. The work is done right.

Quality!!! good work at fair prices. Just moved to town and will continue to use them for my dry…read morecleaning and tailor needs

They lost my shirts not once but twice. I thought it's just a random thing but losing my shirt the…read more2nd time is something else. I wouldn't trust them again and went to another cleaners close by.

I did a lot of research trying to find a reasonable place to have my wedding dress cleaned and…read morepreserved -- This place was it! Unlike cleaners in the area who try to gouge you with $200-$300 cleaning and boxing fees, Prestige did my large ballgown for $125: cleaned and put into a pretty, acid-free box. It even has a window to view the dress and veil through, as well as an exterior box for double reinforcement. I understand that sheath / smaller gowns cost even less. The woman was super friendly and had a great attitude. I had (3) pairs of pants hemmed here, as well, and happy with all the work. If you're looking for somewhere to dry clean wedding dress, preserve wedding dress or box wedding dress, I highly recommend Prestige.

Have been using this dry cleaner for a while now and each time I go in to pick up my dry cleaning…read morethey seem to always have a hard time finding my items and some items are not ready on the day they were recorded for pickup. Additionally I am usually waiting in the front for quite some time before someone comes out to provide assistance. It seems they are not very well organized. Wanted to give them the benefit of the doubt but not sure it's worth it at this point.

Excellent cleaner, great job at removing stains completely. Also very honest will tell you if your…read morealteration can or cannot be done. Sometimes I leave things in my pockets, and always get my items back.

My mother has used this location for years. On my behalf, she took a brand new bridesmaid dress to…read morethis location to be steamed to remove wrinkles. As we had overall trouble with the bridal salon, she had carefully inspected this dress. When I picked up the dress, she did not inspect the dress at Country Cleaners. When she brought it home, I took it out of the dry cleaning bag to try it on with new shoes. I immediately noted 3 stains down the back of the skirt. They appeared to be either grease or ink. The largest was the size of a fingernail, the smallest about 1/2 that size. (In addition, they did not steam the dress, they pressed it and pleated the skirt.) I called the cleaners to find out what could be done. Over the phone, I got the run around in increasingly worsening English. (It wasn't their location, it came in with the dress, etc.) I brought the dress in to the cleaners that afternoon - I needed to wear it in 2 days. Again, I got the run around about the spots, again in increasingly bad English. I wanted to know if they could attempt to clean the dress while I waited - I was told that I could leave it and come back the next day (apparently 1 hour is just part of the name). The lady at the counter made no offer to reassure or compensate me. (When I later described her to my mother, I was told she was a long time employee - either a manager or owner and normally spoke clear English.) I did not leave the dress with them.

Stay away from this place! I have clothes dry cleaned every week. I started bringing my clothes…read moreto Cleaner Marts in July 2010, I was atttracted by the price, $2.50 for each item, which is quite a bit cheaper than other cleaners in the area. In September 2010 I picked up my dry cleaning and about a week later I realized that one of my suits was missing. I checked with the cleaners and they told me did not have it. I was upset but chalked it to being my fault for not checking that everything was there when I picked the dry cleaning up. Two weeks ago I dropped off my dry cleaning. A couple days later I got a phone call from them stating that one of the blouses had a tear in it so they would not clean it. When I picked up the dry cleaning, one of my blouses had a very large tear that was not there when I dropped it off. It was such a large tear that I would not have even worn the shirt no less have brought it in to be cleaned. I told the woman at the counter (who may be one of the owners) that the tear was not there when I dropped the blouse off. She did not offer to compensate me other than to refund the cleaning cost. I took back the clothes I was dropping off and told the woman I would not be returning. When you factor in the replacement cost of clothes they lose or destroy, Cleaner Marts is more expensive than other cleaners. Save your clothes and your money!

I've had 3 pairs of pants altered here. They turned out perfectly. Very good prices. I highly…read morerecommend coming here.

I brought in two white snapbacks didn't expect them to come back looking brand new. I am overly…read moresatisfied

Was in Naperville for business and needed to do laundry over the weekend…read more Went in on a Saturday around 11:45am and it wasn't very busy. There seemed to be enough washers and dryers for everyone that was there. There were 2-3 staff members working which helped me purchase some detergent and showed me how to get set up on their card system. The small washing machine was plenty big to wash 4 pairs of shirts, boxers, pairs of socks, 1 pair of sweats and a hoodie. The dryer on the other hand was huge but dried my clothes well. The facility was very clean compared to other laundromats I am used to in the Bay Area (CA). It also came equipped with several big screen TVs around the facility to pass the time. There were also vending machines for snacks / drinks available. The photos posted are accurate as of Feb 2023. Would recommend and use again.

Went here to use dryers, since my dryer was broken. Incredible place, super nice and very helpful…read morestaff! Clean areas with many washers and dryers! Drying down in approximatley 20 minutes. Would highly recommend Wash Smart Laurdry in West Chicago!