I love this place! Friendly and knowledgeable staff that will go the extra mile to help you. Great…read moresmall and locally owned business helping businesses all around central pa and the United States.

The entire staff at H&H did a great job in getting both signs and print materials done for our…read morebusiness. Mimi was very attentive to our needs and kept us up to date throughout the whole process. For items that we needed at a moments notice the staff at H&H did their best to accommodate us. Overall it was a great experience and I will definitely recommend them for future use.

Having advertised with fig for 2 years in a row via their holiday edition, they are far more…read moreinterested in fostering a relationship within the community. I highly recommend them above other outlets. They go above and beyond newspapers, and are far more eye-catching in design. Money well spent!!!!!

From the owner: Fig Industries is a design studio and the producer of Fig Magazine. We give voice and vision to…read moreexceptional businesses and destinations.

Self service copies, streaky, terrible quality 50¢ for one piece of paper. Double sided. Absolute…read moregreed. Looking for help? Nope. Good lucky finding anyone. Because paying people wouldn't fit into the corporate scheme. Never again.

My wife and I have been very loyal customers of Staples on Lincoln Hwy east, Lancaster, PA for…read moreover 8 years! We use it for our Company and personal marketing, shipping and retail shopping. All the years that we've been coming in we have never had one problem, we usually come in 2-3 times per week. We have always had a pleasant experience. Today that changed! We witnessed the most unprofessional conduct from a clerk, and the manager on the same day! It was appalling! My wife was looking for plastic boxes for our trade shows. I called the store before she left to verify they had the boxes we chose from their website in stock. Usually when I call, the employees are very helpful. Today when I called I spoke with a man, he asked me if my computer told me if the store had any in stock. It did not. I felt like he was lazy and attempting to put me off. I persisted and he confirmed they had several in stock. My wife went to the store and was unable to find the sizes we needed. She asked one male employee where she could find them. I was on the phone with her on speaker and could hear everything. He told her to ask another employee. She told me he was on the phone on his Apple watch. She asked a clerk named Destiny, I heard her tell my wife the boxes were on a shelf and that she was too busy. She said "you'll have to come back later." I was in shock! She said it in a very rude and authoritative manner. I said who is this woman? My wife said a rude twenty something clerk. My wife and I are business people. Our time is money. My wife saw a ladder on wheels and climbed up a couple steps to get the two file boxes that she needed herself. This clerk's Destiny yelled at my wife. It was the most pathetic display of unprofessionalism we have ever encountered! It was like a low class mother yelling at her child! My wife is twice her age. My wife told her she didn't appreciate the way she was speaking to her. Destiny told her that customers using the ladder posed a liability risk. My wife understood and apologized. I was in shock as this Destiny continued to yell at my wife and I was in shock when she threatened her. My wife said to her are you threatening me? She then told my wife she would not check her out at the register. I was again in shock! My wife went to report this antagonization to a manager named Travis. He must be new. We are there all the time. We never saw him there. My wife said she did see this Destiny, she also said she heard her be a little rude and bold to other customers.However my wife never had any conflict with her. All the managers we had ever had an experience with at this store were always helpful and professional. This new manager was a poor excuse for a manager in any capacity! He continued to belittle my wife. He told her in a very arrogant way that the clerk was right. I guess he was never taught the principle that "The customer is always right" Especially when she is professional , calm and apologetic. This ridiculous egomaniac was a joke to the word management! He has no business being in charge of any decision-making that involves interactions with the public! We were happy customers who came 2 to 3 times a week at this location for almost a decade! Now we do not want to set foot in the store. This is all because of two pathetic ridiculous employees. We have many friends and business associates who will surely follow suit if this isn't rectified professionally. We will escalate this up the corporate ladder before we decide whether to say "good luck and God bless you" to this ridiculous new age Staples with Destiny and Travis at the helm. All it takes is one bad apple to lose many loyal customers indefinitely. In this case two bad apples.

I dropped off a package to return. Very nice guy took care of me and was very professional.read more

I'm in here at least once, sometimes twice a day due to being a vintage reseller. There is very…read morefew "offical" Fed Ex locations and this location is convenient to both work and home which is a blessing. The staff is always courteous. Despite being in there every day they still always ask me if I want a receipt, which of course I always do. Even after over a year of seeing these people daily I still don't know any of them. The parking is tight due to being wedged between a Starbucks with a drive thru and a Five Guys in an already undersized lot. Pulling out going left is problematic too. I do wish the parking was better or that Starbucks would move since they are the source of the problem. There should not be a drive thru in such a small configuration. I do wish that Fed Ex staff were more helpful when I've had problems or lost packages, especially since this is an official Fed Ex store, but they refer you to the toll free number which leads you to an operator in India and alot of frustration. In terms of who damages/loses my packages less often of the two evils being UPS and Fed Ex, Fed Ex does do a better job at actually getting it there unscaved, but they're not perfect and when there is a problem it's impossible to resolve.

The bad reviews are all correct. I only talked to two of the men that work here and both were…read moreextremely rude to me. I've never written a bad review about a business but it was so off-putting that I felt compelled to. Horrible horrible way to treat customers.

This store owner is just as bad as his rude employee. Instead of apologizing and correcting a…read morecustomer service issue he makes excuses and defends. I see I am not the only one that has an issue with all of the reviews on Google and Yelp. Again, his employee needs to be re-train regarding customer service and the printing software they are using. If there is a charge that is going to be made you should inform the customer what the charge is going to be and then ask the customer if they are ok with the charge. Then you proceed with the order from there. This will help with customer satisfaction.

We needed rush service. They were happy to accommodate us. Kennedy Printing had our signs ready to…read morego in just a day! They printed our signs beautifully and were very reasonable with the price considering it was a rush job. Great business!

From the owner: Kennedy Printing is a family-owned, union-label printing and direct mail company, proudly operating…read moreout of the same West Philadelphia location since 1956. We’re a proud union shop committed to quality and service. We specialize in commercial printing and mailing for political campaigns, labor unions, non-profit organizations, and businesses of all sizes. From design and printing to data processing, mailing, brochures, and signage—we do it all, with fast turnaround times and attention to detail. Need it done quickly and done right? Contact us at courtney@kennedyprinting.com with the details of your next project for a personalized quote.