Went in for copies and they quickly took care of my order. When it came to pay, they found out that…read moretheir network was down and they could only take cash. I did not have cash on hand and only had my company credit card. And was about to leave Houston to get back to Los Angeles. The owner waived my $40 order and gave me my copies for free! These guys went above and beyond. I highly recommend this place.

Outstanding service! In town working on a project and needed some print diagrams. In fifteen…read moreminutes times, I had copies in my hand. Excellent.

The manager DOMINIQUE kicked us out for test driving a laptop. He said the laptops were not for…read more personal use. There were no customers waiting or interrupted. The store and parking lots are empty for a reason. Good bye Office Depot.

Literally just left there. Try to go print something literally had 2 min until they closed bald…read moreheaded asshole by the door said "nope come back tomorrow morning" also he said the girl already closed everything down when a customer had just walked out printing his stuff didn't even give me a chance smh what a "GREAT" customer service they are.

Came here to ship some stuff to a friend and it was super easy. No line and Will behind the desk…read morewas so helpful! Got everything done that needed very quickly.

Terrible customer service. Machines didn't work for printing as well. Finally just left the store.read more

Update: 1/15/18 ... After leaving this review I was contacted by the co-owner and he was very…read moreapologetic. He treated me the way the original experience should have been. He also offered to assist with any printing needs personally. I do appreciate the efforts and the fact that he took the time to reach out to me. Sometimes you just don't have the right staff and it doesn't speak for the company as a whole. Unfortunately, at this time, I think it is best we take our business elsewhere. However, maybe in the future we will take him up on the offer. Do not go to this place if you are expecting any sort of good customer service! I took over 15 items to be printed on and when I came to pick up they were done incorrectly. I sat there and re-explained to the guy that it was supposed to be done exactly as the current sweatshirt I was wearing was as I pointed the same thing out when I dropped them off. He argued that he showed me the proof, however, he didn't as I would of never approved it that way. When I asked for the manager expecting any sort of understanding, I WAS WRONG! He instantly came in defending his employee saying I was wrong and too bad. That is terrible customer service. I told him it was extremely disappointing and wouldn't be recommending anyone and he said "who cares!" He even said I he couldn't offer ANY sort of refund as the service was done whether it was done correctly or not! Save your $$$ and go elsewhere!

One of the worst printing experiences I've ever had. Paid for envelope printing last week was told…read moreI'd get a proof however proof was NEVER given sent. I called Thursday to inquire about proof and status of the printing and I was told my envelopes were ready. Again never received the proof. I go to pick up my clients envelopes which were supposed to be 1 color black but when I get to the store I am handed envelopes with burgundy ink. No I did not order burgundy the email clearly said black ink. When I asked about the color both John and his father tried to convince me how nice the burgundy color looked. Yes they were nice but that is not what my client wanted. I get it everybody makes mistakes but my greater issue was the customer service. They treated this as a take it or leave it issue, and took very arrogant position. When I insisted that the envelopes be printed in black I was then told I would have to wait another week. I persisted and then I was told they would have them done by Monday. I began to explain that the church needed them for Sunday. Then I was told I could get them Friday. Still no real apology and the level of arrogance in the customer service was disrespectful and insulting. After all of this I was told my envelopes would be ready after 5:30P Friday. Yep, I show up Friday at 5:40P and the envelopes had not been printed. That is an absolute lack of respect and in my opinion a lack of integrity. I expected a Christian Bookstore to conduct business with more integrity and in a more respectful manner. I don't usually use retail printers but tried to find someone local with a quick turn for my clients last minute needs. This is NOT the place, they only care about the money, not customer needs or customer satisfaction . Beware . . . you could be next!

I've been going here for over 15 years now. They've done full graphics for my show cars, whole car…read morewraps, my boat, bikes, and even the little decals here and there. If you have a big job just leave it there and give it a few days because they're really busy. They always make sure everything is perfect before delivering to the customer. The whole staff is very knowledgeable and equipment they use is state of the art. I don't think I'll ever go to a different place.

Really happy with Spectrum. They did an amazing job devaluing some of the trucks in my fleet. The…read moreowner (or at least the one that dealt with my order), Vin, is extremely nice and helped me a lot in making our logo look exactly (or better actually) the way we wanted. The prices are fair--nothing that made me run away in fear especially for a whole set of huge truck size decals! Would definitely recommend.

My usual printing company wasn't able to fulfill a specific set of foam boards that I needed for…read morevarious colors, so when looking at same-day printing services I came across AlphaGraphics of Downtown. There are several locations across the city, but this particular location was able to help me in a big way. The first thing that I appreciated was their swift communication. An email led to a phone call, which lead to a quick quote. They were professional the entire time and extremely good about conveying what specific print sizes were needed. The second was the quote itself, which was substantially less than several other services that I shopped around with. They were able to break down the price in a way that made sense, but more importantly was affordable in a timely manner. What I appreciated most was the print quality itself, which looked sleek and colorful. Given that all of this was accomplished in several hours, I couldn't be more satisfied. I will look to them for future print jobs and will continue to recommend them to others who are looking for the same.

AlphaGraphics helped me with some speedy service while I was on a work trip in Houston. I had many…read moredifferent types of items I needed printed. Every employee I interacted with was polite and knowledgeable. I appreciate the professionalism and response rate. Would recommend them to anyone in need of printing.

John is amazing! He helped me with printing a few projects and his customer service was incredible…read more I needed 50 trifolds for a last minute event and he was able to print them next day! Throughout the process he was very patient and understanding when we had to revise the proof a few times. He also helped me print a 28 page saddle-stitched booklet that was a huge success with our clients. His quality in printing helped us elevate our marketing and help us stand out in our industry. Thank you John!

Our PR firm has worked with John to complete several print jobs for various clients. John…read moreconsistently delivers! He's connected us to printers who get the jobs done right and on time. He communicates with us on time, every time. He ensures we get the best bang for our client's buck and my clients are very happy. I highly recommend using JB's Print Services. Thanks, John!

The employees here are friendly, quick and helpful and I never see any employees just standing…read morearound not working. They are always quick to get to a counter and help out when the lines get long. Mostly if it takes a little longer, it's usually because of the customer needing extra guidance with their item. The store is small and so is the parking so go during non-peak hours to avoid a crowded store and parking lot.

Had a box here for years now. Multiple personal envelopes have been put in my box opened and…read morecontents within were taken. They refuse to acknowledge a thing. They say if the person sending didn't pay for insurance it's not their fault. Okay well I'm sure you're enjoying some Starbucks, Panera, Groceries at HEB, gas cards, cash, etc! Needed a personal mailbox and they fail everytime!

They are an excellent company to deal and work with if you are looking for a web site. They created…read moreour business website within no time and we have increased our business sales ever since. I highly recommend Web Creations. They do high quality web design, have great customer service, and they treat you like you are the most important client in the world even though our project was medium sized.