Look no further, he is the company you want to use. Great customer service, not just from the owner…read morebut from his team too. Great results on our sign. Now using him for other jobs. Thanks Darren!

This place is great. We've used them for our trucks a few times now and they vinyl always looks…read moregreat. We will be doing much more business with ARL signs in the future. Hit up Darren to get the job Done!

Professional, thorough and quality-focused approach to servicing client needs...business forms, ad…read morespecialties, printing, and events set-up!!

Quick turnaround for my small print job, great quality, reasonable prices, and they helped me with…read moresizing my downloaded project and selecting the cardstock. After a positive first experience, this was a return visit.

I chose this printer based on a referral from someone who has been in the paper industry for over…read moretwo decades, so I came in with a level of trust and confidence in the recommendation. Unfortunately, my experience has been disappointing. I initially visited the shop in person to look at paper samples. It took a little while before anyone acknowledged that I was there and came over to assist me, although the gentleman who eventually helped me was very nice. The issues began with the estimate and subsequent invoice. The original estimate listed two different paper types without clearly indicating the final total. When I received the new invoice, I noticed that I appeared to be charged for two types of paper rather than just the one I had selected. I reached out for clarification because the pricing also differed from what I had been told in person. During my visit, I had understood that choosing the thinner paper would make the order less expensive. I was subsequently told that the paper I selected was actually more expensive. My concern was never about the small dollar amount difference. I was simply trying to understand the discrepancy between the information I received in person and what was reflected in the estimate and invoice. I also had to follow up to obtain the payment link after being told I would receive an invoice and payment instructions. What disappointed me most was the response I received: "We actually gave you a good price." Rather than acknowledging the conflicting information or apologizing, the comment came across as defensive and dismissive. Even if the business believed I was complaining about the price, that would not justify responding to a customer that way. Asking for clarification about an unclear invoice and inconsistent pricing information is a reasonable thing for a customer to do. After I explained my concerns, the business acknowledged that I was correct, apologized for the confusion, and offered to honor the original price on the paper I had selected. I appreciate that they ultimately made that offer, but it does not erase the experience that led to it. Ultimately, this was not about the cost of printing. It was about clear communication, accountability, and how a business treats its customers when a reasonable question is raised. Given the referral through which I found this business, I expected a more professional and customer-focused experience.

We needed some badges printed on short notice and these guys were able to deliver very quickly -…read morelike same day AND delivered it to us before the close of business. I was on a time crunch and this greatly reviewed me of stress. In addition, the quality was on point and pricing is very fair.

Small shop with personalized service for our architectural firm. They always come through for us…read morefrom standard print jobs to special requests for presentation packages.

Fast service at a very reasonable cost. Laptop is running well, now. I would not hesitate to use…read moreagain. The office is accessed to the side of the building, up stairs and on your left. Thank you.

My Windows computer was restarting constantly and couldn't be used, so I took it to the Computer…read moreTechnology Center. It had restarted so many times that some security feature was preventing all logins. First, they had to solve the login problem by cracking Windows security. Then they ran diagnostic tests that revealed RAM faults, requiring a new motherboard. In a few days, the new motherboard arrived, and now the computer is back home and working perfectly. This is the same sort of experience I've had before with the Computer Technology Center, so I was not surprised. Their office is open--they don't take your machine to another room. They'll do the diagnosis right in front of you. If the repair is simple, they'll make the repair while you watch. This openness gives one great confidence in their work. The price for the work was very reasonable. I hope I don't have another computer failure soon, but when I do, there's no question where I will go.

I am a new artist looking for a company to make prints of my artwork. I went to ABC Imaging in…read moreSilver Spring. Robert was extremely helpful in explaining my options based on my needs and budget. He suggested that I get a mat finish instead of a glossy finish. He was extremely knowledgeable. He printed a few of my prints and I loved them. Also the price was better than another company I had used. Since ABC is near my house I will definitely get ABC to print my artwork. Thanks Robert

I am fed up with unacceptable service and high prices from Staples, Office Depot, FedEx Copy…read morecenters!! Thank goodness there are good options from competitors like ABC Imaging (Silver Spring). Every time I had needed a high quality print job over the past year, I submitted my job online to ABC Imaging in downtown Silver Spring with excellent results. Ms. India (I believe she's the onsite manager) always delivers the best customer service. It's obvious that she takes tremendous pride in exceeding customer expectations.

RUN FAST OR YOU WILL SPEND $$$ FOR NOTHING! SCAM!!!…read more I purchased a software program from Bill at Synergy International. Bill is one of the owners and the designer of the program. Myself and my catering manager had visited his booth at a catering convention for three days, asking him detailed questions of his program and comparing it to others that were half the price. He demonstrated his software program and sold us on the fact that it was the most versatile program on the market and the most user friendly program made for catering and special events. His program looked like it would track many more things than the competitors programs and he insisted it was easy to implement and use. He compared it to anther program (ACT) which we had been using for 10+ years and were all very familiar with it. He stated that he used to work for ACT as a programmer and if we new how to use ACT then his program would be very similar with just a lot more options and custom upgrades that were geared towards the catering and event planning industry. He stated it was "ACT on Steroids" and that it was easy to set-up the reports and tracking information that he had shown us. I had made custom templates, reports, new design layout and fields with our ACT program and have totally customized several databases to meet departmental needs of our company. I don't claim to be a computer programmer but I definitely know my way around a computer and can easily understand new programs. In comparison our ACT Program cost us about $100 new. The last day of the convention we purchased the program from Bill / Synergy ($6500 w/ three user rights). He said we wouldn't actually get a CD to install but that he would install it through the internet on our server / computers. From that point on he worked with my Catering Manager in trying to install it on our server / computer system. My catering manager spent about 6 weeks and 100's of hours trying to input information into the program. It never functioned correctly and never worked on multiple computers. We could not get it to successfully perform tasks, track information or provide us with reports that Bill had shown us it would produce at the convention. Again Bill had sold the program to us based on the fact that his program would easily do what he had shown us. In the hundreds of hours spent trying to configure the program once it totally crashed and we had to start over from the beginning with imputing the information. When my catering manager called tech support (Bill) he gave her very limited information or tech support and tried to get her to just sift through a 400+ page PDF booklet of computer jargon he emailed her. The help tab in the program he also suggested we use didn't even work! We should have know better when just days after the sale and before the program was ever installed Bill / Synergy started the bait and switch by trying to up-sell us on their computer support packages or paying them additional money to input our data into the program for us. All at an additional fee that would of cost us thousands of dollars more just to get their basic program installed and running. When we contacted Bill and let him know none of the solutions he gave us was working he told us that our free tech support time had ended and that he would have to start billing us hourly for any additional support time and that the booklet should answer our questions. We pressed on reading through the booklet and trying to make sense of the computer jargon Bill had written. We tried different methods of inputting our information but it would track and report information like we were shown it would do at the convention. I have absolutely nothing from Synergy except a $6,500 charge. Their program that we purchased and put countless hours into never worked or did anything for us. Bill knew if he acted like he was trying to help us long enough he would exceed the time needed for us to get a refund through our credit card company. Their program is not on our system to date. Before it totally crashed it never functioned correctly and again was NEVER EVEN USED in the coordination or production of one event we ever did!!! I have no physical program or property that I ever received from Synergy other than a piece of marketing material we got at the convention!

My company has been a client of Synergy International for 16 years and I still get amazed at the…read morecustomer service they provide. Our system received a crypto virus in October of this year. If you have had this happen you are aware it takes over ALL your documents and holds them "hostage" until you pay a ransom to get them back. However, we caught this in the middle of it running through the system but we were too late to save our synergy data. Our local IT company was not familiar with synergy. So I knew I needed to get the owners Bill and Chris Marsh on board as quickly as possible (October is a huge catering month). I contacted Chris at 5:30 am thinking if he is on the east coast that would be 6:30 am his time. Actually he was on the west coast and it was 3:30 am his time but he still ANSWERED the phone. I explained the situation and he said he would be happy to help and then explained to me where he was!! I could not apologize enough but he couldn't have been more courteous and helpful. Later that day my IT company reached out to Chris for further assistance and he was unable to take their call (due to being with another client) so I gave the local company Bill's number (he and Chris are brothers) and he answered the phone call while he was at the hospital. Again, above and beyond what you would expect. Needless to say my software is running, the data saved and October is an image in my rear view mirror BUT my world could have been a disaster with out "the brothers". Thank you Bill and Chris for ALWAYS being available to me no matter where you are or what you are doing!!

Potomac Computer was our first choice, based upon Yelp reviews, to fix our old HP desktop which…read morerefused to start. We needed it back ASAP to process our spreadsheets, but were crestfallen when we were told, "Our shop is backed up for a month." What kind of computer repair shop maintains those kinds of delays? The owner was kind enough to recommend another nearby shop, which we had previously used and did not care for. So we went elsewhere.

Potomac Computer Services has been my go-to service for 20+ years. Stewart has extraordinary…read moreknowledge/skills, a strong work ethic, and the kind patience to deal with clients with minimal tech savvy - like me. In addition, he is completely trustworthy with the sensitive material in computer files. The mark of a true professional, Stewart clearly cares about helping you succeed in solving your issues and meeting your needs. He is also a pleasure to work with. The best!