I lived here for several years had many issues. It's an old building every remodeled did you not…read moremaintain it correctly? When I moved out they tried to charge me on several different things they want to charge me $700 in utilities and you pay those every month with your rent that you tried to charge me for the garage which again you pay that they charge me a ridiculous fee of saying how they had to pull garbage out of the apartment when I left it. There was no garbage in it. They said I damaged the bathtub. How do you damage a bathtub for $1500 if you taken advantage of and overcharged for rent to the Cooper George the parking is also terrible staff is rude. This is a terrible place to live. Do not move in here if you see any positive reviews they're probably fake.

My fiancee and I sold our home in Oct. to move into these luxury apartments. After living here…read moreseveral months we are less than pleased. Sure, it's better than your average apt, but for the price we pay we expected a certain standard that's not being met. Upon move in we were promised a reservation on the loading zone and an elevator, the loading zone was occupied when we arrived and was so for an hour into our move. And we were told to just wait for the padded elevator, which was often carrying people. (Not sure how that's reserved for us) A short time after moving in we received an email that said management had accidentally entered our apartment thinking it was still vacant while showing prospective tenants around and immediately left and locked it up behind them, when we returned home our apartment door was left unlocked. After moving in, heading into winter, our boiler style wall heaters (central heat is advertised on the website) quit working. We scheduled service on them and was told they were fixed, but no one ever did anything to them. Only 1 out of 4 works, most of them are missing pieces still. We gave up and purchased heaters of our own. There are only 6 guest parking spots for all 144 units, and residents are constantly parking there to avoid paying for parking, as well as cars always parking in the front drive. Come winter you get rid of 4 of those spots, understandably for snow, but it makes it virtually impossible for any guests to park nearby. The guest spots are not for residents. And the front drive is not managments personal parking spot. This needs to be enforced if this building is ever to be accessible. The luxury common area is constantly full of dogs that are unleashed, although it states on the lease that animals are not allowed in the common areas. While I love animals, this is not cool. I can't tell you how many puddles of dog urine I have seen or stepped in now. Furthermore on this subject, the lease states that the common areas will be kept clean, and while the main lobby has been regularly cleaned, the stairwells and hallways leading to our apartments have never been cleaned. There is so much dog hair accumulated in the stairwell that I can no longer use it because it causes my asthma to flare up on my short walk through. Where's the wine cellar? Has any progress been made on it in the 7-8 months we've been here? And is the "cafe" always going to be an espresso machine in the corner of the lobby or are we still waiting for the rest of that too? Overall these were small issues that we have been willing to look past hoping that they would eventually be resolved. Come summer time however, temperatures outside were getting into the 80s and we were told ACs were scheduled to be installed between 4/22 and 4/26. On 4/24, 2 days before they were supposed to have been installed we were told they wouldn't be installed until 5/3. After receiving no word for 14 days, on 5/8, another 5 days after they were supposed to be done, we received an email saying that they should be installed in the next 2 days. 2 days later it was finally installed. In our bedroom. At the very back of the apartment. Not in the living room like was originally advertised when we toured the unit. It prevents us from closing the blinds all the way, which is less than ideal in the room we sleep in. It's not effective at cooling the rest of the space being in the furthest back corner of the apartment. And it lets in excessive sound by removing the double pane window and replacing it with a thin plastic tube, not to mention the noise the unit itself makes. Our once comfortable bedroom has become too loud and bright to sleep in, and the rest of the house is to warm to comfortably lounge. I didn't want to wait another month to have a cool living space so I went out and spent $35 on AC window attachments to relocate it to the living room, only to learn that EVERY outlet in the living room and most in the kitchen is hooked up to a single 20amp breaker, meaning you can power the AC, but absolutely nothing else. There might as well only be one outlet for the entire apartment. This is definitely not luxury, and this renders most of our apartment useless. The final straw so to speak came when they started a massive construction project a hundred feet from our front windows. This project had been planned since 2015 but it was not even mentioned when we decided on our apartment. The main deciding factors being it had a better view and seemed quieter than the other units we were shown. It seems pretty deceitful to not mention that prior to us signing the lease. Our lease is up in August, hopefully recompense can be made by then or our money can be better spent elsewhere. I don't see us renewing unless a massive change is made.

I had a chance to tour the Jake the other week and was blown away by how contemporary the…read morefacilities are. The management team went above and beyond to accommodate my tour time due to my work constraints. The new manager Michael was nice and friendly! Go check them out:)

I think there may be a fee for that:…read more " Sewer usage-based per unit/month required Utility - Billing Administrative Fee $5.35-$6.00 per unit/month required Parking - Covered $45.00 per rentable item/month required Trash Services - Hauling usage-based per unit/month required Utility - Electric - Third Party usage-based per unit/month required Administrative Fee $200.00 per unit/once required Application Fee $45.00 per applicant/once required Holding Deposit (Refundable) $200.00 per unit/once required Utility - Natural Gas - Third Party usage-based per unit/month required Utility - New Account/Final Bill Fee $10.00-$20.00 per unit/once required Water usage-based per unit/month required Pet Fee $500.00 per pet/once optional Renters Liability/Content - Property Program $14.50 per unit/month optional Pet Rent $35.00-$50.00 per pet/month optional Access Device - Replacement $5.00-$75.00 per occurrence Intra-Community Transfer Fee $500.00 per occurrence Late Fee $200.00 per occurrence Lease Violation - Smoking $500.00-$750.00 per occurrence Month-to-Month Fee $600.00 per unit/month Reletting Fee 100% per occurrence Utility - Vacant Processing Fee $50.00 per occurrence/month Pet Management - Third Party $65.00 per pet/once Security Deposit - Additional (Refundable) 100% per occurrence Lease Buy Out 200% per occurrence Legal/Eviction Fees varies per occurrence Non-Sufficient Funds (NSF) $75.00 per occurrence Renters Liability Only - Non-Compliance $10.75 per occurrence/month Pet/Animal Violation - Waste $250.00-$750.00 per occurrence Utility - Vacant Cost Recovery usage-based per occurrence/month If you have any questions or just want to chat about your fees, our friendly Leasing Agents are here to help! Feel free to stop by, give us a call, or send a message--we're excited to assist you! Date of Issuance: 11/18/2024 Jake at Indian Trail Municipality Fee $15.00 per unit/once required Security Deposit (Refundable) 100% per unit/once required "

Horrible upkeep, and ppl who are suppose to do maintenance, like Jason leave a lot to be desired.read more

We just love being here. The grounds are beautiful and well taken care of. The amenities are…read moreamazing! The maintenance team is quick to respond to maintenance issues and resolve them. The ladies in the office are very friendly and so helpful.

Executive summary: I highly recommend this community for the staff, the top-notch units, and the…read morelocation. My spouse and I lived for 3 years in a 3-bedroom townhouse at Riverside at Coyote Rock and found Brenda and Rachel, the office staff, to be kind and responsive -- and also a shout-out to the maintenance folks, Andrew and Keegan, for being so delightful and helpful. They did what they said they would do, and really cared about the environment and the happiness of the residents. The facility itself was prisine, as we were the first people to live in it. Living in a brand-new apartment with top-notch fixtures has spoiled us, but I don't regret it. In addition, the space was utilized really well, and having a 2-car garage was amazing. Whatever sound-deadening material they put between the units really worked. Our next-door neighbors saw our moving truck but when they didn't hear anyone in the next door unit, thought no one had actually moved in until we met each other in the driveway a month later. Meanwhile, we had been blasting music and talking loudly, and it blew our minds that our next-door neighbors though the unit was empty. It felt like living in a detached house, not in a shared situation. As some have mentioned, the river gets busy in the summer, which is why we chose not to live on the river side, but to live a few minute's walk from one of the most beautiful city rivers was worth it. We loved seeing the river up close through all 4 seasons, and to be able to walk a bit upstream, float leisurely down, and walk home with our floaties was a huge benefit. Every Lyft driver who dropped us off would exclaim at how nice the area was, and how surprising to find it tucked off of Trent Avenue.

I love this community. I have a great view of the river and access to walking trails. I love…read moreseeing the wildlife (especially the cute little quails all walking in a line). People are extremely nice and the staff exceptional. The proximity to the Spokane Valley Mall, grocery shopping, restaurants, hospitals, and freeway access are also just a few of the extras. I can see myself here for many years. Kathryn

I have lived here with my wife and kid for a year and a half, and we have seen 3 different…read moremanagers. The first 2 were ok, but the current one is very rude. We have had a few instances where we started looking for a new place to live just because of her. As for the apartment itself, it is great. There is concrete between the units so noise is very low. Unfortunately, this also cuts into your cell signal. We had a cell phone that would loose reception in parts of the hallway and bedroom. I have a very loud surround system and have had no noise complaints. The freeway is very close but you can't even hear it if there is any ambient noise inside. The only traffic noise is on Pines but it dies down to an acceptable level at night. There are 2 sets of train tracks, one on Trent and Pines, (about 3/4 of a mile away) and one right by the freeway, (1 block away). You get used to the noise, the trains run on a schedule. My wife is a light sleeper and they have NEVER woke her up at night. The private balconies are great year round. About the only complaint I have, besides the one mentioned, is the bugs outside. A quick spray around the perimeter of the doors and external vents is enough to keep them out. The only reason there are so many bugs is the trees outside, a small trade for the shade and privacy they provide. I'm not sure of the bug issue on the higher floors, or the units further away from the trees. All in all, this place is good. The washer/dryer works great, the appliances all look/work good. There is also a "TV nook" in the living room of our unit, I'm not sure if it is in all of them. It's about 4' deep and 6' wide. Great for an entertainment center.

I live here and love it. It's very quiet and well maintained. We have had no problems. Any issues…read morewith our apartment are taken care of stay.

The pool is always closed. When we wanted to find out what happened with the pool they are just…read moreignoring us and keep sitting in the chair. Is the worth serving ever. On outside it's so hot, problems with pool so annoying!!!

We lived there for a short period when we were new to Spokane and didn't know our way around the…read morearea. The place is disgusting - there were small beetles that infested the apartment that the landlord did nothing about. There is the loud sound of traffic and people sleeping in their cars on the road adjacent to the building. There was a bright flood light that is on in the middle of the night and the sound of sirens throughout the night given the close proximity to the hospital. We had chosen the place because he allows month to month but it totally makes sense why. Super scary and sketch and somehow still overpriced. Look elsewhere!

Very responsive manager, consistently follows thru on any questions or concerns. Highly recommended!read more

I toured Eagle Point recently and Kiyoshi was our tour guide. He was super helpful, easy to talk…read moreto, and gave us all the info we needed without making it feel rushed or salesy. He was professional the whole time and made the tour a really good experience overall!

Stayed here for 3 years for college and always had trouble getting things replaced even after…read moremultiple issues with the same problem. Office customer service is a hit or miss when it comes to how they treat you.