We used Living Stone on a recent bathroom remodel. We worked with Tim Sperry, general manager, in selecting the stone to match our new cabinets, flooring and tile. The stone selected was exquisite! There was a minor mishap and we were extremely happy at the quick response and customer service this business offers. We would highly recommend working with Tim and using Living Stone for quality, prices and keeping customer satisfaction at the center of attention. You will find uniquely beautiful stone to make your project look the way you imagined. read more

Living Stone - Countertop Installation Near Me - Post Falls, Idaho

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6-15-20 My wife and I installed granite and quartz in two bathrooms and a bar area. The work included 21 feet of countertops, ten feet of bartop, an eight-foot tub deck with 12 feet of front and side panels, 29 feet of backsplash, 10 feet of shower curb, cutouts for four under-mount sinks and one under-mount tub, and one very difficult three-way mitered corner. There were 33 feet of mitered edges that needed to be joined and finished. Throughout our remodel, we have learned that we are very particular and have very high standards for workmanship. I am pleased to say that Living Stone paid close attention to our concerns, and actually exceeded our expectations by the time the job was complete. We emailed Living Stone our drawings and specifications and they responded with a professional and detailed estimate within two days. During our first visit to their showroom, Jena reviewed our estimate with us and patiently answered our questions about pricing and also the display pieces. Jena was extremely informative and helpful and the atmosphere was always very friendly and relaxed. Jena introduced us to Tim, the general manager, who over the next five weeks was very thorough and helpful and proved to be an excellent communicator. We always received information or updated estimates for revised work within 24 hours of requesting it. Tim introduced us to Nathan, the lead fabricator. Nathan has over 20 years of experience and was more than willing to answer our technical questions about the fabrication process and national fabrication standards. Nathan and Tim gave us a tour of the fabrication shop, and Nathan demonstrated how the measuring, cutting, and polishing equipment worked. As we toured the shop, Nathan and Tim continued to answer our questions on how we could achieve top quality with all of our work. Living Stone was not the cheapest of the four estimates we received, but their service, responsiveness, interest in our project, and showroom displays convinced us to pay the extra money. We provided a down payment and the job measurement process was completed two days later. Our installation was scheduled for five weeks later and it was completed on the day scheduled, June 15th. I am extremely pleased to say the fabrication and installation work exceeded our very high expectations. The two installers, Felix and Ryan, accomplished perfect work, and I mean perfect. The mitered edges look like they are solid quartz, and you cannot see that they are not a solid piece unless you are trained to see the joint (and use a magnifying glass). Every installed piece in the three rooms is perfectly straight, level, and square. One of the pre-fabricated pieces needed a slight adjustment and Felix and Ryan flawlessly handled the adjustment with their saw. Felix and Ryan arrived on time, worked continuously for nine hours except for a short lunch break, and patiently answered our questions. They set up their cutting station away from the house where the dust would not stick to anything and also left each work area perfectly clean. Felix and Ryan could not have been more professional. This review would not be complete without discussing James, the outstanding measurer and template creator. James spent most of a day with his expensive equipment taking very precise measurements. The proof is in the end result because the fabrication was superb. Thanks to James's precision, everything was the exact right size and all pieces fit together perfectly (with the one minor exception previously mentioned). The reveals and overhangs are all perfectly straight, aligned, and evenly spaced. James also spent 2-3 hours on the job today, working with Felix and Ryan to ensure the best possible outcome. The perfect installation work also would not have been possible without the skill of Nathan and his fabrication crew. The cuts are very precise and the edge shaping and polishing are absolutely beautiful. Most jobs have an unexpected challenge or two that pop up, and ours was no exception. The underside of our tub deck needed very precise routing to be accomplished to accommodate our two bathtub water valves and faucet. Nathan handled this expertly and as a result, our hardware interface is outstanding. We are very thankful to have such skilled professionals such as Nathan, Nathan's staff, Felix, Ryan, and James work on our home. Tim, as the general manager, made it all happen with Jena's very able assistance. The work we saw in the showroom was the main reason we selected Living Stone to do our job. We believe the work in our house is even better than their showroom. If anyone would like to see their work, contact Tim or Jena at Living Stone and we will gladly welcome you to our home to view the work in person. James Davey read more

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A fantastic experience from start to finish! Living Stone has developed an excellent process. They helped us choose our granite, patiently answered numerous questions, thoroughly explained what to expect and most importantly followed through with an on-time and perfect installation. Every person during the process was wonderful, including the 5 men who moved a huge kitchen island slab to our second story. Highly recommend!!! read more

ABSOLUTELY AMAZING!! I would recommend Living Stone to anyone. The honesty, integrity, and true desire to help with my project was incredible. Tim was very honest with me that my location for granite delivery might make the project impossible. Once Basic Concepts (installer and equally amazing) agreed, Tim made it happen. Weather was a big factor and Tim literally was watching the weather report and changes the date to make it happen. So great to work with! Also their prices are great. They only charge you for what is used as opposed to and entire slab. If you need stone countertops you won't be disappointed. read more

We have flipped houses for many years and Living Stone has become our go-to place for quality countertops. Both their products and their service are outstanding. I recommend them to anyone! read more

We contracted Living Stone to fabricate and install granite for our kitchen remodel. The assured the product was granite. After the installation we started to notice it was etching whenever anything with vinegar came in contact with it. After doing more research we discovered it was actually marble. When we confronted them they told it was our responsibility and we should have done our homework before we purchased. Soon after this problem they must have realized their mistake and they changed their marketing and are now selling this product as marble. It was a nightmare working with them and now we have spent over $5000 with them and are living with the issues of the etching problems. This is then most dishonest company I have worked with. I still can't believe they treat customers like this. read more

Living Stone is very professional. I just put a new quartz counter in my restaurant and they did a great job. They showed up on time got the job done and it looks great. Could not be happier. read more

Just have to say I couldn't be more pleased with Living Stone! My counters are the envy of all my friends and family. The experience couldn't have been more seamless and am looking forward to my next project with them! read more

My wife and I remodeled the kitchen of our new home a little over a year ago. Anyone who has gone through that experience knows how frustrating it can be to deal with contractors and their time estimates. However, we didn't have those same experiences with Living Stone. They were fantastic from start to finish- from helping us choose a design to a timely, affordable, and quality installation. We're very happy and highly recommend. read more