Back in town after years in Manhattan and, as my home is near, found this practice. I was able to…read moreget in within a couple of days after calling, and my cat, Mala, was in to see the doctor quickly. He was efficient and most helpful with his answers to my questions, His rates were impressively reasonable. I expected to search for while and have been blessed with a great doctor the first time around. We will be back!

Our dog is a rescue and has issues. We prepared the office for how difficult she can be and they…read morescheduled us accordingly. The Doctor was kind, patient and gentle. We were amazed at how well she behaved while under his care. The staff was incredibly kind as well. We are new to the area and grateful to Petsense for the recommendation. This office truly raises the bar.

There are no words strong enough to express our deepest gratitude to Ross Animal Hospital, Dr…read more Ross, Johnny, and the entire team. They didn't just care for our dog--they saved her life. When we brought Athena, our 1-year-old German Shepherd, to Ross, she was in critical condition. A mismanaged post-surgical infection from another hospital had left her unable to walk, in immense pain, and with spinal disc damage so severe we were told euthanasia might be the only option. Ross Animal Hospital changed everything. Dr. Ross took the time to listen, investigate thoroughly, and create a treatment plan that actually addressed the root of the problem. With stem cell therapy, dedicated rehab, and ongoing personalized care, Athena started showing signs of recovery we thought we'd never see. Today--she's walking again. Johnny was an absolute angel with Athena--patient, gentle, and always going the extra mile to make her feel safe and loved. And the entire staff? Every single person treated us like family. The compassion, skill, and dedication at this clinic are something truly special. If you are looking for a place that combines top-tier medical care with genuine heart, look no further. Ross Animal Hospital gave Athena her life back--and gave us hope when we thought it was gone. We are forever thankful.

Took my rescue dog to get some bloodwork and make sure everything was good not only that I have to…read morewait an hour and a half before taking them. I still had to wait about 45 minutes in the room for them to come in into some lab work. I was told over the phone. It wouldn't take more than two hours. and it took more than that. I was in a tight schedule because I had to go back to work so I told my partner to take the dog home so I can just rush back to work and figure out what we would like to do when I told them that the dog went back home, they literally start yelling at me asking me why I took the dog home when they needed to stay overnight I told him I had to go back to work and my priorities were to make sure I made money to be able to pay this bill and unfortunately the attention and service I received was enough for me to not go back

Everyone at the office treats your pets as their own! Dr. Doss is kind and compassionate and…read morelistens to you!

This place is the most amazing and welcoming vet clinic we've been to. The place is always clean…read moreand smells nice. The staff is incredible and they listen to the clients and pay attention to the pets behaviors. The vet is so wonderful and makes sure you understand everything and are not leaving with questions. They even have a cat room!!

I Had them come out to my sick dog. After they gave him medicine he lost his eyesight and started…read morewalking around in circles for two days before he died a week later . Vet should Maybe check on your dog after they give medicine to make sure they did okay but instead I called and they told me another vet visit and another charge. They don't give a crap about your pet just their money......I have no dog now thanks to these unkind inconsiderate money hungry people.

All said, they were ok. Easy to book, they were polite, on time, reasonably priced, and fulfilled…read moretheir job. No complaints at all. However, I really wanted to find a new local vet who would actually care about my cat, Molly McFee, who is 15 and beginning to have some age related issues. A personal relationship to some degree is important to me, as Fee is like my child- I want her vet to know her and like her. The Paws & Claws gals were all business, and frankly a little cold. Good for a one time visit though, and definitely capable.

The experience here was so good. The front desk staff and the techs are really nice. The Dr is very…read moregood and explains everything so you can understand. They didn't try and sell me on things I may not need unlike another vet down the road that I was using.

I had my dog's prescription filled at a pharmacy. Through miscommunication, the pharmacy mistakenly…read morereturned the med to its stock after I asked them not to due to being out of town. The pharmacy placed my rx 'on file' on my dog's profile. When I returned from travel to pick it up, i was informed that it was returned to stock. Upon attempting to refill it, they realized the prescription had expired by 2 days. Legally, in the state of GA, (non-controlled prescriptions expire one year from the date it was written). In an effort to get a new rx from my vet, thoroughly communicating what happened with the pharmacy, they refused to send in a new rx. My dog was due for a yearly exam(it had only been 2 days past the last annual visit). This was not good customer service, nor did this show compassion. I will be looking for another vet. Emphasis on (ONLY 2 days had passed since the previous year's annual visit for my pet. Therefore, due to travel; I had not yet had the opportunity to schedule a visit for my pet! The refill had expired after the pharmacy erroneously returned it to stock. An authorization was needed from the vet to re-activate the Refill on Simparica Trio(which lasts 6 months!). A lot of vets are making it challenging to receive prescriptions because pet owners are having their fur babies' Rx's filled at local pharmacies instead due to lower costs.

One of my two dogs swallowed some of my medication not sure which one did it, but it was gone I…read moretook them into brown veterinary services and just to be on the safe side they made each of them throw up . I'm very grateful for the service provided to me tonight by Dr. Brown and her staff. Totally recommend them

I recently switched vets for my Goldendoodle, as our previous vet retired. I've heard great things…read moreabout Brown Veterinary Services, and I love the fact that they have some emergency hours on weekends. They've been so easy to communicate with, and the staff was phenomenal with our pups (we ended up taking a new puppy to them that my husband just brought home on this visit). I couldn't been happier with this switch! Dr. Granberry seems like such a sweet and caring Veterinary Doctor! She and the assistant gave my dogs all the love and care and distraction they needed for their testing.