I am beyond angry right now. I don't get mad very often, but I am livid. We took our dog to the vet…read moreto get her shots. We went into the exam room, and the vet tech took our information into the computer, and left. As we were waiting for the doctor, some lady comes in to the room and asks Do we have a problem here? I said I have no idea what you are talking about. She says that something was said to the tech. She never introduces herself, and has a horrible disposition. She says that my son said something to the tech while her back was turned. I said he didn't say anything to her. The lady says her tech is in back crying. I asked what the tech claimed my son said. She said the tech said that my son called her a whore under his breath. I said that absolutely did not happen. My son is not in the habit of calling strangers whores. She said well I've known this tech for years, and she would not lie, and walked out of the room. When the doctor came in, I told him I wanted an apology from the lady for calling us liars. He left the room, and 15 minutes later the lady came back in and said she doesn't owe us an apology. I said so you said your technician isn't lying, so we must be lying. She said yes. I said you know, it's possible no one is lying, and your tech misheard my son talking to me. She said it was possible, but she's not apologizing. We have gone to this vet for almost 8 years, and for them to let this horrible manager treat us like this is disgraceful. My son has anxiety is so upset he's having a panic attack. I understand trying to defend your employees from being mistreated, but when she spoke with us, and we told her nothing was said, she should've addressed it differently. She has ZERO customer service skills...she is a liability to the business.

We lost our sweet Bleu last night but the staff was absolutely the best and we thank yall so much.read more

Susan is the best. I've been having Teddy groomed there for about 5-6 year. never been disappointed.read more

This was our puppy's first stay away from home. She was with Harmony for four nights. She was…read morehappy and well adjusted when we picked her up. The happiest surprise happened the following day at the Saturday curb market at Harmony Crossing when 2 young ladies yelled Lillibet. She was so excited to see two employees of Harmony who wanted to play with her! I was impressed they remembered her name. So she is going to spend the night this weekend.

They are great! We just got back from a 10 day cruise and didn't want to board our older 2 dogs in…read morea kennel so we tried Mari and her husband and it went fantastic. They sent us updates everytime they came out to let the dogs out and feed them, which was huge so we weren't worrying them every second. They also switched out the puppy pads as needed and brought in our mail. Definitely worth it to have them pet sit for us. We will be using them any time we have to travel.

Mari and Bobby have been a godsend to our family and our elderly kitty Jack. Although we found them…read moretowards the end of Jacks life, they loved him unconditionally and took care of him until the very end (literally). They both go above and beyond and are truly top notch humans. We certainly recommend them and will be using them when we decide to introduce a new kitty to our family. If you are looking for kind, compassionate and trustworthy pet care you've found it!

Countryside has cared for all my furbabies and I'll always choose them over the other so called…read moreaffordable/big chains. From regular checkups, pg testing to delivering my dogs pups via c-section. I'm not sure why they have any negative reviews, they've taken my "panicked/dog ate something) calls and responded immediately, to scheduling regular visits and following up after I take my furbabies in. Dr. Covall is my current pups vet, but I've had the pleasure to work with all their Vets and never had a bad experience.

BEWARE OF COUNTRYSIDE VET in Jersey/Covington! We have a horse therapy non-profit and have been…read moreloyal clients at Countryside Vet for over ten years with 13 horses and several dogs and cats. We never disputed a charge and always kept our account paid and up to date. We had an injured donkey that literally couldn't walk and Dr. Brown came out that day and told us that she just had a bruised heel. It seemed odd for how much pain she seemed to be in but we believed her and put her on bute and contained her in a small area as she suggested. A few days later we called her out again because there had been no improvement and she said it was because our farrier had not trimmed her feet often enough. We knew this was not correct because we just had her trimmed and the injury was very sudden. We just tried to do our best and keep her contained and on pain medication. They next week we were on vacation a couple of weeks in Japan and the barn manager called them out. Dr. Brown did over $600.00 worth of X-rays without calling us to authorize and still did not diagnose her. When we returned our farrier came out and told us she had two bowed tendons. He is familiar with Dr. Carter and was so shocked that Dr. Brown had not known that immediately the day it happened he said he would call personally to help us dispute the X-ray charge. We have attempted six times to speak with Dr. Brown or Dr. Carter regarding this and they refuse to contact us. We received a notice from a collection company for the $600 00 bill instead. Dr. Brown misdiagnosed two other horses at the barn at which we boarded; one was a simple thrush issue that she padded the bill to over $1,000 and another was a tooth surgery where she damaged an eye during the surgery and billed to remedy the mistake she made into the thousands. This was also price gouging a different non-profit. It's sad to think they would lose a loyal client for over ten years over a $600 mistake that they are responsible for.