I unexpectedly needed my car repaired while on a trip to new ulm. I was a little desperate showing…read moreup when the place opened hoping they could get me in so I could drive home that day as scheduled. They were so kind, fit me right in and even gave me a loaner. I was on the road only a couple hours behind schedule. My only reason for 4 starts is they didn't have the right equipment to fix the alignment on my car (a Volvo) but I get not all shops will have those systems. I was able to safely get back to Omaha then take my car to a shop here to have everything taken care of. They were really helpful and I would recommend!

The incompetence, lazyness and carelessness continues at Heartland Tire, along with high prices,…read morehere in New Ulm Minnesota. Many years have gone by & nothing has changed about the unprofessionalism I found again at Heartland Tire. From the lack of enthusiasm & bad customer service that came from the two guys at the front counter, to the lack of knowledge & lack of thoroughness to do the repair successfully from the mechanics out in the shop. Two of the employees even tried blaming their mistakes on me. So again, my visit at Heartland Tire was very disappointing for many different reasons & I think this is why the new Les Schwab Tire Center is opening up here in New Ulm Minnesota because people are fed up with Heartland Tire's unprofessional service. Last but not least there wasn't even coffee in the waiting area for customers to enjoy if they wanted to & there weren't even water cups in the water machines cup dispenser for customers to drink water while they waited. There are many different reasons I have & I can go into further detail about all of them but I don't have time. I will no longer take my vehicle or any of my family members vehicles to Heartland Tire in New Ulm Minnesota because of their incompetence & outrageously high prices considering the job they do. I will also suggest to everyone else that I know to take their business elsewhere because I cannot trust my vehicle in the hands of people who act like that, no way! Trust me on this, because I have been working on cars, trucks, jeeps, and motorcycles for 26 years now, from California to Minnesota, so I have seen it all in my lifetime, so I know what I am talking about when I say to stay clear & avoid Heartland Tire here in New Ulm Minnesota. The only reason people kept taking their vehicles to Heartland Tire is because they were forced to because Heartland was the only place in town to go to BUT NOT ANYMORE! Les Schwab Tire is coming soon to New Ulm Minnesota, thank God, so hopefully they can do a better job than Heartland because it's been long over due because we all have been putting up with Heartland Tires incompetence for to many years here in New Ulm Minnesota.

Took my beetle vw for an oil change and some sensor problem I had and the did a great job am…read moredefinitely coming back

Nice, helpful staff. I had a flat tire and they helped me get the best option out of a bad…read moresituation.

My boy's were stuck in the snow 12 miles from New Ulm on a cold night. This company refused to come…read moreand tow them out. I can't figure out what the purpose of a tow company is, if they can't even tow you out in an emergency. I guess you can be lousy if you're the only option in town.

Towed me out of the ditch and charged me $300. Just because I am a woman they ripped me off, that's…read morewhat i think anyway. The other company charged me $100.... And then K&R pulled me out forward instead of backwards, unnecessarily forcing more snow into my engine compartment; causing my engine to start leaking oil. Would highly highly highly recommend everybody to boycott this terrible company. Thank you very little-

I brought my car in for an engine light and they diagnosed it within an hour. He was politely blunt…read morethat their place couldn't do the fix, but gave me a few recommendations on places that I could go which was awesome that he knew of places around town that would have the machine we need. He also provided an explanation of what the issue was in terms I could understand and to help me be knowledgeable when reaching out to other places to get a fix. He's also done repairs on my fiancé's car and they always get things done promptly and for a much more reasonable price than I've seen other places in town. Would HIGHLY recommend coming here =)

If I could give these guys a 11 star review I would ... I was setting in the waiting room talking…read morewith an elderly fellow and was impressed as to how fast they started working on my car ( getting new snow tires) when the owner came buzzing around the corner in a motorized wheel chair thats when I noticed the gentleman was missing a leg they helped him in the chair and off he went. Short story is he had bad tires and batteries the quote from the wheel chair repair store was over 2500.00 dollars. These guys took the time and effort to replace the tires and batteries at real costs not medical costs. We need more small business owners like this they now have all my business

The receptionist is rude. I don't know much about cars, but I don't deserve to be talked to in a…read morecondescending manner. I have left with a brake, engine light, and transmission issue without being addressed or fixed. I am on the hunt for a new place to help me with routine oil changes and my novice questions.

Highly recommend Mike's. I had extensive damage and they had it in and out in no time. They called…read moreme to update me so I wasn't left wondering. Great customer service. Great body work.

Do not bring your car here. I had them put on 2 tires. And I am starting on my third hour of…read morewaiting. The employees do not seem to have the faculties or training to work in auto department. The manager definitely does not. I am so frustrated. I have asked to just get my car back. They won't give it back and it is just up on the lift. And another customer here to get tires rotated . He is 90 years young. Waited 4 hours and they broke 2 of his rims and told him they were like that when he brought it in.