They have always done a great job for me. On time from start to finish on every job. I recommend…read moreusing the app to make your appointment.

Ordered some Blizzak Ws90s for the wrx. Paid and scheduled online. I didn't even make it into the…read morestore, I was greeted by the manager in the parking lot. My apt was at 8:15 and by 8:45 I was at home eating breakfast. Thanks again!

My son who is an MSU student took his car to have his front brakes done. I was able to call and…read moremake an appt. very easily for the same week. It was super easy for him and the price was wonderful! Thank you so much for keeping him safe, we'll definitely be back if more service is needed.

I purchased my Lexus from Express Auto about 4 years ago and have been going there ever since. They…read moreare always friendly and helpful. VERY fair and will not recommend work that doesn't need to be done. At one point my son had taken his vehicle to a dealership in New Ulm that gave him a ridiculously expensive quote. We took it to Express Auto and they didn't charge anything because none of the items quoted actually needed to be done. They are very quick at getting the work done as well! Nothing but good things to say!

I unexpectedly needed my car repaired while on a trip to new ulm. I was a little desperate showing…read moreup when the place opened hoping they could get me in so I could drive home that day as scheduled. They were so kind, fit me right in and even gave me a loaner. I was on the road only a couple hours behind schedule. My only reason for 4 starts is they didn't have the right equipment to fix the alignment on my car (a Volvo) but I get not all shops will have those systems. I was able to safely get back to Omaha then take my car to a shop here to have everything taken care of. They were really helpful and I would recommend!

The incompetence, lazyness and carelessness continues at Heartland Tire, along with high prices,…read morehere in New Ulm Minnesota. Many years have gone by & nothing has changed about the unprofessionalism I found again at Heartland Tire. From the lack of enthusiasm & bad customer service that came from the two guys at the front counter, to the lack of knowledge & lack of thoroughness to do the repair successfully from the mechanics out in the shop. Two of the employees even tried blaming their mistakes on me. So again, my visit at Heartland Tire was very disappointing for many different reasons & I think this is why the new Les Schwab Tire Center is opening up here in New Ulm Minnesota because people are fed up with Heartland Tire's unprofessional service. Last but not least there wasn't even coffee in the waiting area for customers to enjoy if they wanted to & there weren't even water cups in the water machines cup dispenser for customers to drink water while they waited. There are many different reasons I have & I can go into further detail about all of them but I don't have time. I will no longer take my vehicle or any of my family members vehicles to Heartland Tire in New Ulm Minnesota because of their incompetence & outrageously high prices considering the job they do. I will also suggest to everyone else that I know to take their business elsewhere because I cannot trust my vehicle in the hands of people who act like that, no way! Trust me on this, because I have been working on cars, trucks, jeeps, and motorcycles for 26 years now, from California to Minnesota, so I have seen it all in my lifetime, so I know what I am talking about when I say to stay clear & avoid Heartland Tire here in New Ulm Minnesota. The only reason people kept taking their vehicles to Heartland Tire is because they were forced to because Heartland was the only place in town to go to BUT NOT ANYMORE! Les Schwab Tire is coming soon to New Ulm Minnesota, thank God, so hopefully they can do a better job than Heartland because it's been long over due because we all have been putting up with Heartland Tires incompetence for to many years here in New Ulm Minnesota.

Took my beetle vw for an oil change and some sensor problem I had and the did a great job am…read moredefinitely coming back

Nice, helpful staff. I had a flat tire and they helped me get the best option out of a bad…read moresituation.

I really can't say enough good things about these guys. I took my classic car in for a brake job…read more They ordered all the parts and arranged an appointment for me. When the repair took longer than they anticipated (an unforeseen problem - not their fault).... the owner came in on the weekend on his own time to finish the job and get my car back to me. Lastly, I trust these guys. I just get the feeling that they are not going to try and sell me something I don't need. Their prices seem reasonable. I'll return for my car needs.

Are you guys ever hiring, Mechanic, at your shops, service, customer, Service right now you guys?read more

Had a flat tire on a Sunday in Saint Peter and AAA found someone from this shop to come change my…read moretire. My spare was just a donut and I still had 282 miles to drive to get home. The gentleman who came to my rescue not only directed me to his shop but followed the ten miles down the highway to make sure I didn't have problems till we got there where he found a good used tire and mounted it so I could make my way safely home.

Had a flat tire. Called roadside assistance through my ins company. Deans came up as to who was…read morecoming to change it. I have a spare that hangs on the back with a cover on it. It was extremely hot out. So when the man had changed out the tires for me I told him to just put the flat and cover in the trunk. I told him it's to hot out and when I get the flat fixed I will have them put the cover back on, not to worry. Well was informed by the garage that fixed my flat, they cannot put the cover back as it was damaged. The zipper area was ripped out of the cover liner. Now I cannot put it back on. Called Deans explained what happened. Was asked what year my car was. Told him, 2010. He said it was probably just dried out from the sun after so many years. (I don't care how old it was, you damaged it.) I stated now anyone can walk up with a lug wrench and just grab the tire. He stated they can do that with the cover on. I get that but it wouldn't as easy. Not to mention the bolts will now be exposed the weather, you know, rain, snow the things that rust out metal. I have contacted my Ins to inform them that damage was done by Deans, and they will not make it right. Maybe Deans should be taken off their list.

My son had some work done on his car and shortly thereafter the part that they replaced (tie rod…read moreend) broke while he was driving the car. Fortunately he was going slow enough that he was not injured but he was left stranded and the front fender of his car was damaged. This was a defective part and repair should have been covered by warranty. While AutoZone (part supplier) did pay for the repair to the front end, they have still not paid for the damage done to the front fender. It has now been 3 months since the incident and I just keep getting excuses. If this had happened at highway speed, my son could have been killed or seriously injured. Greg's and/or AutoZone need to step up and pay my son for the damage done to his car as a result of a faulty part!!!

Saved my month!! I had a negative experience by one shop (Tires Plus) in town. Lost $1500. (Paid TP…read more$4,000.00 after tires and work. ABS used part failed then paid 3k more to fix their broken part and do more that they missed) My daughter referred me to Greg's after that and they inspected my truck, sent pictures detailing work needed and why. They did a comparisons of oil and fluid. They replaced the faulty part and repaired the damaged done by previous. They communicated after the repairs to make sure all was good. They are able to adjust to necessary and other less expensive options. They have a shuttle. The waiting room has coffee and snack with comfy couches. Very comfortable. Very Professional. Clean. I found my new truck Dr For a woman looking for a trustworthy mechanic that doesn't look down on you here's your shop. Christine

If I could give these guys a 11 star review I would ... I was setting in the waiting room talking…read morewith an elderly fellow and was impressed as to how fast they started working on my car ( getting new snow tires) when the owner came buzzing around the corner in a motorized wheel chair thats when I noticed the gentleman was missing a leg they helped him in the chair and off he went. Short story is he had bad tires and batteries the quote from the wheel chair repair store was over 2500.00 dollars. These guys took the time and effort to replace the tires and batteries at real costs not medical costs. We need more small business owners like this they now have all my business

I brought my car in for an engine light and they diagnosed it within an hour. He was politely blunt…read morethat their place couldn't do the fix, but gave me a few recommendations on places that I could go which was awesome that he knew of places around town that would have the machine we need. He also provided an explanation of what the issue was in terms I could understand and to help me be knowledgeable when reaching out to other places to get a fix. He's also done repairs on my fiancé's car and they always get things done promptly and for a much more reasonable price than I've seen other places in town. Would HIGHLY recommend coming here =)