I called Sierra Endo the morning before Thanksgiving absolutely distraught & in need of an emergency root canal. An Insane ask mind you! From the first time I spoke to the receptionist, everyone was intensely comforting and empathetic toward my situation. When treatment began, they were so gentle, and so accommodating. My care team was so personable and made the experience so much better for me. Dr. Beus is the best endo in town. easily. I would like to highlight Lorena, as well as the dark haired receptionist. They were phenomenal. Thank you so much! read more

I was referred by my general dentist to Dr. Beus for a root canal and although I won't say it was a vacation or a day on the beach it was pretty good. The offices are clean the receptionists are friendly, the nurses are friendly and Dr. Beus loves her job and does everything she can to make it as painless as possible. If you have to have a root canal I recommend Dr. Beus and Sierra Endodontics. read more

Dr. Beus is very personable, listens to you and explains, allows you to ask questions and ask for clarifications. She performed an apicoectomy on my right canine due to problems caused by crown at Smile Design Implant Centers. Her office personnel are professional also. read more

My dentist referred me to Luckey for a retreat on a previous root canal. Luckey seemed ok during the evaluation, so I scheduled and appointment. So many red flag's when I got there! His dental assistant was so bad, it took her 4 tries to put a tooth band on my tooth. The tool kept slipping out of her hand and popping me in the tooth. Then Luckey came in and got started.. I have had many root canals never had anyone so aggressive! This guy Leans in! I could literally smell my tooth burning. I was terrified the whole time I was in the chair. He then told me that he was unsuccessful, and I would probably need a third procedure. read more

There are two types of painless dentistry to consider when selecting an endodontist. Type 1 is the numbing medication applied. All dental practitioners offer several forms of it, depending on the patient and procedure. Type 2 is the surgical skills of the dentist. Although the ability to work painlessly is indeed rare, Reno residents are fortunate to have Dr. Hannah Beus at Sierra Endodontics. I wholeheartedly recommend Dr. Beus based on my personal experience of two surgical procedures within a 2-week span. The second procedure, although technically invasive, was performed so well that, aside from the numbing medication applied prior to surgery, I didn't even need to take a Tylenol afterwards. As other reviewers have stated, the Double R Blvd. facility is clean, the dental assistants appear to be well-qualified and the front desk personnel are both welcoming and exceptionally helpful. I now trust Dr. Beus and staff unconditionally and wholeheartedly recommend you give them the opportunity to provide you with the same praiseworthy results. read more

I went to see Dr. Beus for a root canal and it was definitely the best dental experience I have ever had!! The office is extremely nice and updated. The staff is great and Dr. Beus was wonderful, very knowledgeable and professional. She did an amazing job and after it was over, I could barely even tell which tooth had been worked on because it felt so much like my real tooth. She's incredible and so great at what she does. Will recommend Dr. Beus to everyone! Thank you so much!! read more

The front desk staff always makes me feel right at home as soon as I walk in the front door of Sierra Endotontics. Professional, courteous, and friendly staff make me feel like family. Without exception I've always been accommodated in a kind, timely manner. The team is very professional examining, diagnosing, and providing workable solutions endotontically and financially. Dr, Luckey explains in layman's terms what is going on with my teeth, which is greatly appreciated. I've been going to them for multiple complicated issues and couldn't possibly be more pleased with the results. Dr, Luckey is always honest and straightforward. It's been a pleasure to find a professional with such integrity and compassion. The entire office is up to date with modern equipment and has an incredibly pleasant, extremely clean environment throughout. The communication with everyone is stellar. Once I am done with a procedure they send me home with a detailed list of instructions which they go over with me before I leave. Due to more than my fair share of dental challenges, I've been to Sierra Endodontics multiple times and not once have I not been contacted the day following a procedure to see how I am faring. They are always responsive to whatever my needs may be. Their kindness, compassion, and accommodation towards me is something I've seldom experienced. I love Sierra Endodontics, Dr. Luckey, his assistants Maria and Erica, and Marcelle and Michelle in the front office. All have shown extreme professionalism and have been very conscious of all my concerns. I cannot possibly recommend them highly enough! read more

Dr Beus was amazing! I have had a few root canals in my day, this was the easiest I've ever had. The office staff was amazing, professional and gracious. read more

My tooth broke and I found out I needed a root canal. I was referred to Sierra Endodontics by the dentist. I was in so much pain and I thought I would have to wait weeks to be seen. Somehow I had a four leaf clover on my side, and was able to make an appointment the very next day. I have an extreme fear of dental procedures, but Dr. Beus and Ashley both were compassionate and empathetic to my needs and fears. Root canal was a success! I highly recommend them for your dental procedures. Great staff. read more

If I can give 6 stars I would have!!! I had a dental emergency with a horrible toothache that was causing me so much pain. I called around to about 10 different places and only Sierra Endodontics was willing to help me. If anyone has ever had a throbbing toothache, then they know how painful they can be. There is nothing worst in my opinion! Everyone in the office was very friendly and Dr Beus was the best! She was very gentle and fixed my problem. Words can't express how grateful I am to everyone in this office. Thank you so much for helping me!!! read more

Thank god they took me in when waste management made me late. I got in to Doctor luckey in two days to fix my horrific root canal. I came in and filled out the paper work and was in the seat with some of the best dental care I have ever received. They use a cool blue plastic thing that allows you to breath out of your mouth while they work on your teeth. I had no pain during the procedure and he gave me more localized anesthesia when leaving because I won't take pain medication (opiates). Also, he stayed till 7pm on a Friday to help me out and did a good job getting into the core of my root problem with less invasive techniques that only an endo can do. If you need a root canal this is the person to go to in Reno, bed side manner is amazing and the nurses were so dedicated and kind. read more

Sierra Endodontics - They have tvs in the appointment rooms - Endodontists Near Me - Reno, Nevada

My dentist (see review for Healthy Smiles) referred me to an Endodontist because I was having specific issues. Sierra E. got me in on a cancellation the same day I called (even without that, my wait was still less than a week and the other two places I called were 2 weeks out). My dentist and I were pretty sure it was going to be a root canal, and it was. They were able to do it same day which was great as it was DONE! No fun, but done! The staff was really friendly and helpful. The hygenist and Dr. Luckey were great - made me feel very comfortable and everything went smoothly. They have a TV for you while you're being worked on and a nice window. I would definitely recommend this place to anyone needed endodontic work!! read more

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2ND UPDATE: Believe it or not now my 3rd root canal by Dr. Luckey has failed. That's 100% failure rate with this endodontist. I spent last Thursday having emergency dental surgery, now I'm sitting here in terrible pain, on antibiotics (AGAIN!) and pain meds (AGAIN!), spending more money to fix the mess Dr. Luckey has made of my teeth. Perhaps it's time to call a lawyer. If you choose to go to him for work, keep this in mind. read more

Dr. Lucky is caring and patient. I have high anxiety when it comes to dentist, but he took his time with me. The could hardly feel the injections. Definitely recommend Dr. Lucky and his staff. read more

I went to this place to get my root canal.The only pain was the pain shot after that nothing. Dr Jefferey Lucky is great and the crew too. Very friendly and put me at ease. Never cared for dentist too much. Wish y'all guys did teeth cleaning. Keep up the great service. read more

Dr. Bues and her staff have gone over and above helping me during and after a root canal. They are absolutely the best!

If I could give this office 10 stars it still wouldn't be enough. I was in desperate need of an emergency root canal and I had been in excruciating pain for nearly a week, the earliest I could see any Endodontist was mid March and there was no way I could've made it. I was ready to pull the tooth out myself! But my dentist office, Dr. Sievert made a call and got me a same day appointment with Dr. Beus and I seriously almost cried because I knew I'd finally get some relief from the pain. The procedure took about an hour, and Dr. Beus was very attentive. Once it was over, I was virtually pain free and that was a feeling I had all but forgotten recently. The only downside is my insurance didn't work with this office so I had to pay out of pocket, but I regret nothing and would seriously do it again if need be. Im so grateful to be free of the all consuming pain that ran my life the last week. I hadn't slept for 3 days and just a full night of rest was worth every penny. Thank you to Dr. Beus, her assistant (I forgot her name, sorry!) and all of the staff at Sierra Endodontics. I hope I won't need to come back anytime soon, but if I do I know I'll be in the best of care. THANK YOU AGAIN! read more

I was suffering from a toothache and my dentist took a look at it during my cleaning. He wasn't able to make any solid conclusions, so he advised me to consult with an endodontist. After calling my insurance, I came across Jeffrey Luckey, whose office is located near my residence. When I called to make my initial appointment, Erin was very helpful and courteous. She was just the same when I came in for my meeting. The office has a small but comfortable waiting room, with a coffee table covered with choices of magazines. After I completed my necessary paperwork, the wait was very minimal before I was called back to a patient room. The dental assistant was pleasant and had a sense of humor with me as I proclaimed that I would rather give birth all over again, even in my early 40's, than to have my mouth worked on. She provided me with all the info I needed and invited me to sit in the dental chair so she could prep me for the doctor's visit. Dr. Luckey entered the room shortly thereafter, greeted me professionally, with a firm handshake and a warm smile. He looked at my xray, asked me some questions, and then advised me to make an appointment for that same afternoon as it seemed I needed a root canal. I returned in the afternoon, where again Erin was very welcoming from the front desk. I was taken to the procedure room, where they have a television. I'm not a big television viewer. In fact, I really don't know what's on in the afternoon besides Ellen, which is what was showing during my appointment. The dental assistant asked me if I had a preference of channels as she was willing to put on anything I requested. This was my first root canal, and I hope it will be my last. However, if it is a procedure that you require and your insurance is a provider for Sierra Endodontics, I would highly recommend them. read more

Lucky me, an assessed tooth right before vacation. Ugg. The office staff was very kind and fit me in before I left town, no change of plans necessary. Dr. Luckey was gentle, set my mind at ease, and got me all fixed up just in time. Everyone was wonderful to work with. If you need a root canal, this is the place to be ;). Thanks for everything!!! read more

Dr Beus is seriously amazing! I have always had a massive fear of having work done on my teeth. Unfortunately, I needed to have a root canal, so I took a deep breath and called Sierra Endodontics to see if they could help me. Sierra Endodontics not only got me in promptly after I expressed the amount of pain the tooth was causing me, but Dr Beus was able to fit me in to her schedule last minute that same day to do the root canal to relieve me of the pain it was causing me. After I made it very obvious that I was terrified (I was trying to be brave but that wasn't working), Dr Beus and her assistant were so kind and understanding and patient with me. They both walked me through everything that was going to happen throughout the whole root canal process, and made sure to answer any questions that I had (which was mostly me asking if stuff was going to hurt ‍). For the most part, the root canal was painless, and I would highly recommend seeing Dr Beus if you have a fear of pain and need a root canal like I did. Thank you Sierra Endodontics for taking care of me :)! read more

My dentist referred me here for a repair of an old failed root canal that was causing me pain. I didn't really want to drive clear to the other side of town, but I am glad I did. The did an evaluation appointment to make sure it needed to be repaired before going ahead with the procedure. I had to come back because no one warned me not to take Advil the morning before the appointment and the doctor thought it might be masking the pain. So I was a little irritated about that, but only because it is hard to find a sitter. The second evaluation went off without a hitch. I was so nervous about the root canal, but I had no need to be. Dr Luckey was great. I had no pain throughout the procedure and not as much after as they warn you about. When I went back to my General dentist for the permanent filling and he was very impressed with Dr Luckeys work. read more

I took my son to Sierra Endodontics last year and every body was nice and pleasant, I told myself I was going to write a good review about this place and never got to it. Well i took my son again this year for a different tooth and just like before everybody is very nice and pleasant. I did not go in with my son, but he tells me it was a good experience, he does not like going to dentists; so for my son to say it was a good experience to me that means Doctor Jeffrey B. Luckey and his staff are doing an execelent job. While i was waiting i notice how pleasant and professional ( Marcelle ) was with all the people that arrived for their appointments. I don't have a receptionist working for me in my business ( Bilingual Disc Jockey ) but if i ever needed one i would want somebody as good as Marcelle working for me. my son tells me if we could give more than five stars he would. We highly recommend this place. read more

Dr. Hannah Beus is wonderful! She performed my root canal today with great care and professionalism explaining every step of the process, and checking often to make sure I was ok. The office staff is first class, dealing with my insurance issues with patience. Thank you everyone for the most pleasant root canal I could have asked for! read more

Dr Beus is AMAZING! A wonderful surprise! I will NEVER be afraid of getting a root canal! Thank you Dr Beus for making what most people fear into something that was not bad at all! read more

Dr Luckey often shows up with a very strong smell of alcohol on his breathe. Both times i was there it was the case. He is always late and extremely rude as he comes in. My first experience was great, the assistant Amanda was awesome- the doc was gentle but still rude and still smelt like alcohol. The front office gal marcelle was beyond rude and on a huge power trip. I do no suggest this office to anyone as my tooth still hurts, I had to withstand the alcohol breath the entire time, i got repeated phone calls from marcelle and did i mention he smelt like alcohol, the man working on my tooth...smelling like alcohol. I cannot believe this mans ethics and his "southern" attitude. PLEASE, DO YOURSELF A FAVOR AND STEER CLEAR! read more

I had a root canal done by Dr. Jarrett at Sierra Endodontics. This was my first root canal - ever - so I had some apprehension. I was seeking a specialist after receiving word that I would need a root canal from my general DDS. Dr. Jarrett answered all my questions, did an evaluation to confirm the procedure was needed, and was very good explaining all the steps of the procedure. His office team was friendly, handled all aspects of billing, and communicated with my general DDS (since they were doing the crown). Dr. Jarrett and his assistant worked efficiently and precisely together during the operation. I felt good knowing that his expert hands had completed thousands of these procedures, before performing mine. He did a great job. My root canal was completed without a hitch, and his rates were competitive and largely covered by my insurance. I hope I never need another root canal. But if I did - I would have Dr. Jarrett do it... read more

Wow... I cannot thank this office enough. I just arrived back to California from Reno. The drive would not have been possible without the help of Dr. Luckey. I was in Reno for a two day business meeting and I started to have a toothache (truthfully I had a very very mild ache before I left). By mid-day Saturday the pain was relentless and I was living off of Tylenol and some sort of mouth numbing gel I bought at the pharmacy. I got done with my meeting on Saturday afternoon close to 5pm and it felt like I was starting to get a little swelling. I called a few dental offices. The only one that was open recommended that I call an endodontist. Sierra Endodontics is the first office I called and I ended up having to leave a message. I was contemplating starting the drive home immediately, instead of the next morning, to be able to see my dentist when Dr. Luckey returned my call. I explained my situation, being from out of town and all, and he actually agreed to meet me at his office to at least look at it. On a Saturday! Past 6pm! He found the tooth causing the problem and took an X-ray. He then informed me that the tooth in question already had a root canal, but that it had an infection and would need a surgery (an apioectomy?) which he could not do that day. What he did do though was poke a hole in my gums and drain some of the infection. He also gave me some antibiotics he had in the office and a shot of a powerful numbing agent. It felt so good just to be numb! I went to pick up some pain medication he gave me and then decided to return to the hotel and get some sleep. Woke up the next morning with very little discomfort that Ibuprofen was easily handling. The drive back was easy. Dr. Luckey was very professional and I cannot thank him enough for taking time away from his family to help me out. I wish I lived in Reno just so I could have him do the surgery! read more

Fantastic service! Needing a root canal and it being my first time, they were able to calm me down, ease my fears, and explain everything in detail. X-rays and work were done, and I was able to work out a payment schedule with them too for the portion that wasn't covered by my insurance and that put my mind and wallet at ease. I'll need another root canal coming here in January when my deductible renews and I know I will be heading back here for some more excellent service. read more

This is the best dental office I have ever been to bar none. Unfortunately I neglected my teeth for years and have had to pay the price both monetarily and figuratively due to that neglect. I moved to Reno last year and was referred to Sierra Endodontics by my general dentist who tried to do my root canal, but was unable to complete it due to the complexity of the case. Dr. Jarrett was able to complete the root canal without any problem. He was professional and caring as was all of the staff. Some of my previous visits to the dentist have left me a little nervous, but Dr. Jarrett answered all of my questions and was willing to spend as much time as necessary to make me feel comfortable. Often times you feel like a number in doctor's offices these days, but here I felt like a patient that they actually cared about. I later needed another root canal due to a severe toothache and wasn't going to let my general dentist attempt another one. Because I needed to get in ASAP and Dr. Jarrett was off that day I was seen by Dr. Luckey. He was just as professional and caring as Dr. Jarrett was and the experience couldn't have been better. I was very nervous again because I had never met him, but he also put me at ease. He stayed late to fit me in due to the pain I was in and never made me feel like I was inconveniencing him. I have had too many root canals to count over the years and my experiences with Sierra Endodontics surpass all other experiences by a mile. If you want your root canal done right by people who care I would highly recommend this office. read more

As a practicing general dentist in Reno for thirty-five years, I had many occasions to refer patients needing endodontic treatment to Dr. Jarrett and Dr. Luckey at Sierra Endodontics. Never once have any of these patients related anything but positive comments to me regarding the treatment they received at this office. In addition to this, from a dentist's point of view, the quality of the treatment these patients received was excellent. read more

I had to have a root canal, the staff new I have a lot of dental anxiety. Initially they seemed nice enough, but the Dr. gave me shots like she was working on a construction site, with me crying and upset, they didn't even offer a Kleenex to wipe my tears or say sorry, anything. I believe she did good enough work on my tooth, but I won't go back again. Believe me I've been to many dentists/had several root canals, not blessed with the best teeth. I know the shots can be handled way more gentle. read more

Unfortunately I've had to have 3 different root canals. Fortunately I found Sierra Endodontics! When my dentist first told me that my tooth was dead and needed a root canal, I was hesitant. I wasn't experiencing any pain and wasn't sure that I really needed any work. When I saw Dr. Luckey he took x-rays and explained why I needed the root canal and why I wasn't having any symptoms. The procedure was quick and painless and everyone was super nice. A couple years later when I was having a toothache I knew exactly where to go! Sure enough I needed another root canal. This procedure was a little more complicated and took a lot longer, but Dr. Luckey and his assistant made sure that I was comfortable the entire time! Over and over again this office continues to impress me! Every person I've come in contact with has been nothing but professional and friendly. Even just walking down the hallway everyone says hello to you! The office is quiet and clean and you can tell that they take their jobs very seriously. I will not hesitate to return to Sierra Endodontics should I find myself in need of another root canal! read more

Absolutely the best experience i have had in a dental office bar none! I am a mother of two who has been sober now for 3 years and very proud of that but what i was not proud of was the way my teeth looked after all of my using. My teeth were always abscessed and i was always getting sick due to the severe decay in my mouth! From the first phone call to Marcelle i knew this was the place. Marcelle and Erin the ladies up front in the office were so patient with all my questions and concerns and were so helpful and compassionate! On my first appointment i was very nervous, one because my teeth are so ugly, and two because i had had several bad experiences in dental offices previously! I was greeted with a warm welcoming as soon as i walked in and was with in 10 minutes brought back to the room. The dental assistants Gina, and Lish are SO AMAZING! I was sitting in the chair very scared and very embarrassed to the point of tears to have someone look in my mouth. Both ladies were very compassionate and nonjudgmental towards my situation. i felt welcomed and was at ease immediately! soon after Dr. Jarret came in the room and went over my x rays and a treatment plan for me and was very professional, thorough, and warm. I have had 3 weeks of extensive work done threw Dr. Jarret and his staff and i can say i have never been more amazed and pleased with my experience. the day after i always receive a call to see how i am doing and that in my eyes is going above and beyond. i did not ever have any discomfort or pain during any of the procedures Dr. Jarret performed, Not Even When he Numbed me!!!! WOW i was so surprised! This last week i had some odd pain and i came in to see if they could look at the work that had been done a few days prior, and that is when i meet Dr. Lucky. he was very professional, compassionate, and thorough as well. From the time i called, to the first visit, then every return visit i am always more pleased and amazed with the care given to me as a patient. I am so thankful to have this work done and with no pain or bad experiences! I cant tell you what that means to me! I would highly recommend this office to any and all who need work done, and for any further work this will be the only place i return to! Thank you to all the staff at Sierra Endodontics for great care and experience! read more

I have been to Sierra Endodontics several times and always been extremely happy! The staff is kind, caring, professional, and make you feel very comfortable. They were always on time and I was always seen at my appointment time. Dr. Luckey was wonderful and did a terrific job! One of my teeth had a very complicated extra canal and Dr. Luckey spent lots of time reassuring me and after the root canal my tooth was perfect! I would highly recommend Sierra endodontics! read more

If you must have a root canal, this is definitely the practice to choose. My husband saw Dr. Luckey and I am being treated by Dr. Jarrett. In addition to the obvious skill, they are both compassionate and gentle. Erin is cheerful and knowledgeable, both in person and on the phone. I was fortunate to have Erica assist Dr. Jarrett and I cannot say enough about her kindness and expertise. Truly an exceptional place to have dental work. read more

I have met with Dr. Jarrett on many occasions. His staff, his associate, and his entire practice work tirelessly to make the patient experience as comfortable and enjoyable as can be under the circumstances. I have and have heard nothing but praise and high recommendations about Sierra Endodontics. I highly recommend that if you ever find yourself in need of Endodontics, Sierra Endodontics should be your first and only call. read more

Last week I went into this dentist office and it turned out to be a complete disaster. I hadn't slept in weeks and was in so much pain, so I was actually looking forward to this appointment. I came into the office and was barely greeted by the receptionist, she seemed very uninterested. The dental assistant took me back and was an absolute doll. Dr. Jarrett came in and was extremely cold from the beginning. While he was doing his examination he made several comments about how I was embellishing my pain. Once he was done he found out that I didn't have any insurance and that someone else would be taking care of the charges, and then his whole plan changed. He started bringing up procedures that were outrageous, and was inflating the prices considerably. I explained that I couldn't go crazy monetarily, and I would like to do the procedures in stages. He then stopped talking, said "Do what you want to do", shook my hand and left. I started to cry, probably because of the lack of sleep and the amount of pain I was in, so the assistant guided me to an office to go over the plan, and the price list. While I waited, I was still crying and in a total panic. I was so embarrassed but I couldn't help it after I felt so insulted by the dentist. A woman by the name of Marcelle stated that she was busy and she would speak to me out in the waiting room, which I assumed was empty. The moment we opened the door there were patients waiting, and saw that I was crying and in a complete panic attack. Marcelle continued this price consultation very loud in front of other patients, while also speaking about me not having insurance and the payout of my bill. And again, everyone waiting in there watched me cry uncontrollably. This was one of the most humiliating experiences of my life, and I would never recommend this business to anyone. I did have most of my work that I needed done today by Dr. doucette and he never made me uncomfortable, and his staff was amazing. My consultation was done in an office, and I was not overcharged for anything. I am so happy that I took someone's advice to go see Dr. doucette, because I now have faith in other dentists. I would NEVER recommend this office to ANYONE! read more

I went to Dr. Jarrett to have an old root canal re-treated. Both he and the office staff were top notch. They were friendly but professional. They sincerely cared about my condition. Dr. Jarrett was very patient with my numerous questions and took the time to explain every step in the process. I got follow-up phone calls after both of my appointments and was encouraged to contact them if I had any concerns. My original root canal was done by a fancy-pants endodontist in Beverly Hills. The service and professionalism at Sierra Endodontics was so far beyond the Beverly Hills office that I wonder if they were even in the same business. I recommend Sierra Endodontics VERY highly. read more

I have been a General and Cosmetic dentist for 6 years and have spent much of that time referring to Drs. Jarrett and Luckey. The thing I really appreciate about this practice is that these endodontists treat teeth with what I consider a unique approach compared to other specialists I have referred to in past as they are always thinking from a restorative standpoint while considering the best and most comfortable ways to alleviate the pain a patient may be experiencing as a result of tooth decay. I feel comfortable in knowing my patient will be returned to me with a stellar result and positive outcome. In fact, I have sent my own parents to this practice for their root canals as I want only the best for my own family. I have the utmost confidence in this practice as both dentists are family-oriented and genuinely great people to work with. I have had other other specialists root canal my patient's teeth and send them back to my office with less tooth structure than I expected making restoration of the tooth more complicated. Never with these specialists. They are professional, on time, and I receive nothing but 5 star rave reviews from my patients. Dr. Scott Jarrett was a general dentist for years prior to becoming an endodontist and I feel like when I talk to him and Dr. Luckey they understand my concerns as a general dentist like no one I have ever worked with in the past. It alleviates frustration and treats the patients' needs on a whole new level. Their methods are above standard and I genuinely appreciate them and see them as an asset to our hometown of Reno. Thank you for always thinking and taking care of the patient first. Ali Behnoud, D.M.D. read more

If you are the least bit anxious or frightened about dental procedures, Dr. Jarrett is NOT the endodontist for you. I was visibly nervous when I went in for a root canal, but he never once smiled or said or did anything to put me at ease. He snapped at the dental assistant (who was extremely nice and efficient) on three different occasions. After 2 hours my face was aching so bad, from having to keep my mouth open, that I broke into tears. He didn't offer to stop, or even offer me a tissue, he just said to close my mouth a little, and plowed on through. It was past 5:30 when I got out of the chair and the front office staff had already left for the day, so I expected some kind of follow-up call, but received nothing. read more