This is absolutely the worst movie theater I've ever been to.
Short Version:
1) Price gouging/over priced tickets, food, and drinks. $8.25 for candy.
2) Dirty screen that had 4 to 5 black smudge/scratch marks on it.
3) Thin walls where you can hear people in the next room over as well as all the audio and sub woofers/vibrations from the movie playing in the next room.
4) Holes/stains in the ceiling which haven't been fixed.
5) Uncomfortable chairs. My butt was literally hurting during the film.
6) Dirty bathrooms.
7) Seat reservations are now being sold so it's a waste of time showing up when people can claim the best seats by purchasing tickets online in advance or by showing up several hours in advance.
8) It's winter (day after Christmas) yet they still had the AC on during the movie so I could feel an extremely uncomfortable cold breeze blowing against me the entire film duration.
9) Some old guy that smoked his entire life brought his oxygen tanks with him and was coughing the entire time during the movie at regular intervals. It's sad that these type of people are allowed in when they clearly ruin the experience for everyone else with their constant coughing.
I don't recommend this place at all. Sadly, it's the only option in Ruidoso but you're better off spending your money elsewhere or going out to eat instead. I'd imagine waiting until the movie comes out on dvd/blu-ray etc and watching it in comfort of your own home would be more enjoyable. You'd easily avoid all the loud inconsiderate people at the movie theatre, the thin walls/smudges, and the over priced food/drinks by doing so.
Long Version:
They price gouge on everything. The tickets are way too overpriced and so is the food/drinks. Nachos are $5, popcorn is close to $5 for 1 small bag, drinks are watered down and around $5, the candy somehow costs the most at $8.25 which is ridiculous. They even have signs up saying no "outside food/drinks/snacks allowed." But with prices like that I wouldn't be surprised if people sneak in food/drinks and I don't blame them.
The actual movie theater is poorly managed and looks extremely old. It still has the same look from when I first moved here with my family almost 20 years ago. It needs some serious renovations which they can clearly afford with all that price gouging. Plus Allen theaters opened up a new movie theater in Alamogordo so they can clearly afford it...
The screen had 4 to 5 black marks on the right hand side which ruined how the movie looked. I went here to watch Jumanji: The Next Level with my family and we were disappointed. The walls are ultra thin. We could hear the audio for Star Wars: The Rise Of Skywalker playing in the next room as well as the sub woofers/vibrations. At times we could even hear the audience from the next room over.
The chairs are old and uncomfortable. The ceiling had holes in it and water/leaking stain marks. The bathrooms looked old and dirty. It's really amazing how they haven't renovated any of these problems when they're making thousands of dollars daily off of movies and overpriced food/drinks. When I first moved here with my family about 20 years ago they had some of the same issues way back then and now it's gotten even worse.
The movie viewing experience was ruined by the thin walls, the black smudge marks on the screen, the AC running while it's winter, uncomfortable chairs, and some very inconsiderate old guy that was clearly a smoker his entire life that was coughing the entire duration of the film.
I highly advise people avoid this place like it's the plague. It's not worth it.
I'll definitely think twice before coming here again to watch a movie with my family. Our time would have been better spent going out to eat at Cattle Baron and it would have been cheaper too... read more