We stayed one night on our way through towards home. Stayed on a Sunday night. Valet guys were very…read moreattentive and friendly, despite the $35 charge- it was best to take the guess work out of the equation after driving for 10 hours on the way here. I like the Hampton Inn properties that are in former older buildings and repurposed historic buildings - which is exactly what this one was. The room was nice, however, they really should think about updating things - the carpet had stains, the wallpaper in the bathroom was peeling in places, and the shower/tub was an early 90's bath fitter wrap that was discolored and looked dated. The hallways and common areas however reminded me of staying in the Plaza in NYC, so maybe the rooms are next. Would recommend staying here.

Saw someone on Reddit say that the Tutwiler is a beautiful historic building that has been gutted…read moreand turned into a cheap Hilton. Pretty much sums it up. The place is beautiful and the rooms nice but that's all. It was understaffed, no where to get drinks or snacks in the lobby, valet was slow, the fitted sheets kept coming off the bed and revealing a dirty mattress liner, and there's basically no sound insulation. Not gross or bad, just disappointing considering how nice it looks.

Bed and hot water 5 stars. Awesome bed…read morehot water you have to turn down. Food and food service in the basement. Elsewhere. It's soggy, wilty, dry, and your patronage is unappreciated.

This was a great hotel. Check-in time was 4:00 p.m.; however, I called ahead, and Reggie advised me…read morethat I could check in early. He was friendly, funny, and had a great personality. He was also able to multitask while providing excellent customer service. The hotel is conveniently located near all the places I was interested in visiting. The room was beautiful, and I had no concerns during my stay. I also loved that the hotel has a restaurant onsite. I will definitely consider staying here again for a longer visit while in Birmingham.

While me and my family was in town for the Christmas holidays we stayed at the Home2 Suites. We…read morewere greated very nicely and the staff was very helpful before we got settled in. When we got to our room we were amazed on how big the space was. We all had plenty of room so there was no overlapping of space between 3 people and there was plenty of nearby restaurants that we were able to walk to and Railroad Park to enjoy a day in the sun. The breakfast was good considering it was the holidays and the mini store was reasonably priced. My wife said that she would love to make this our regular hotel whenever we come in town. Great job!

I recently stayed at Home2 Suites by Hilton in downtown Birmingham on 18th Street, and…read moreunfortunately, my experience was very disappointing. The main reason we chose this location was because of the excellent experience we previously had at the Home2 Suites location in Hoover, Alabama. That property was superb, so we expected the same level of cleanliness and service. Unfortunately, the downtown Birmingham location fell far short of those expectations. Upon entering our room, it was clear that cleanliness was an issue. The bathroom sink had brown residue in it, the shower floor was dirty, and there was hair throughout the bathroom. I actually had to clean the bathroom myself before feeling comfortable using it. The couch in the room was also covered in visible stains, making it unusable for us during our stay. To make matters worse, the ironing board completely fell apart while we were trying to iron our clothes. As a result, we had to iron our clothing on the bed, which is far from ideal and does not provide the same results as using a properly functioning ironing board. This was another indication that the room furnishings and equipment were not being adequately maintained. I will say that the beds were comfortable, and the hotel's downtown location is very convenient. Being close to restaurants, entertainment, and other attractions was definitely a plus. Another major concern was the parking situation. Guests are required to pay for self-parking, yet there was rarely any available parking. To make matters worse, catering vehicles from Taziki's, a restaurant located across from the hotel, appeared to be occupying spaces in the hotel parking area. Those spaces should be reserved for paying hotel guests. While the location is excellent, that alone does not make up for poor cleanliness, poorly maintained furnishings, and a lack of attention to the overall guest experience. This stay was a stark contrast to the outstanding experience we had at the Hoover location. Because of that, we will not be returning to this particular property. I hope management takes these concerns seriously and makes the necessary improvements so future guests can have a better experience.

Great service and amenities at a reasonable price. My family stayed there for almost a week because…read morewe were moving, and we were very pleased with our choice of hotels.

I enjoyed my stay here for one night quite a bit! The room appeared largely clean and was very…read morespacious. There are a lot of great amenities like free breakfast, water refill in the gym, and ice machines on every floor. The location is pretty central in downtown which made it easy to find some good eating. For guests who are concerned about security -- the parking lot is gated but it's near quite a few other parking lots, and it's not really fenced off. I didn't find it entirely too secure but everything passed without incident. I would stay here again if I ever have need to be in Birmingham again!

My family came to Birmingham for a two night stay while we were attending the AHSAA State…read moreChampionship game. We stayed in the two queen beds room with a tub on the 5th floor. The room overlooked a couple of buildings but it was a nice view to see some of the local businesses. We saw many apartments in the area from our window view. The room was nice and quiet and the hotel was as well (except for our children lol). There were double dark room shades in the room to ensure the daylight would not disturb our sleep. The tub was spacious and the room had a very nice long table to utilize. There was a mini fridge, microwave and keurig that were nice to have. The room was clean upon arrival and our check in was nice, quick and convenient thanks to the mobile app. The staff has been very friendly and helpful throughout our stay. Even when they were very busy, they made sure the experience was nice. They went over and above to ensure our comfort.

This hotel has a nice decor and appears well kept. The problem is the staff and their customer…read moreservice. We were traveling all day with two children and waited for a room for over 2 hours - past when check in time was. Not only were we exhausted but the staff was rude and berated us for asking how much longer it would be. We had reserved the room two months in advance. I don't think we will be staying here again despite having stayed here every year for the past four years.

The Westin Birmingham is centralized in the Uptown District…read more When I attend events in the area, I park in a nearby parking deck and use skywalk to get over to the hotel. The hotel is always clean and quiet anytime I am there. The restrooms are clean and spacious. This is a great hotel to visit if you are in the area. Location is very convenient to many restaurants, shops & venues in the city!

We stayed here for about 12 hours on our way to FL. The breakfast voucher was nice until you go…read moredown to breakfast. It feels very thrown together. I ordered the Avocado Toast and it came on bread that was barely toasted, butter and half an avocado that was sliced. (Pic attached). My daughters pancakes were cold and my husbands omelette came about 15 minutes after our food. The omelette tastes like fish. We left the food on the table since 2 of the 3 were free and left $10 for the server. We then left and went to Santos Coffee shop. It appeared others were doing the same thing we did. The options were better but when we tried to put it on our room we were told they were not associated with the hotel and needed to pay. The hotel in general seems to be in a good spot right across from UAB Stadium and some food options. The hotel itself is very run down. We would not come back.

It was fine, the staff were friendly and the rooms were comfortable. The layout of the rooms was a…read morebit odd and inefficient, with a lot of bathroom space in front of the sink and down a hallway for the separate shower stall and toilet stall. The small couch in the main bedroom was a statement piece, but not exactly inviting. But overall the rooms were interesting. Breakfast didn't seem to be very popular when we were there as there weren't many guests at it, and they didn't deliver the cash box timely so paying with cash was an ordeal. The rooftop bar was a nice place to sit and quiet enough to have a conversation. The view over the city was nice to have, although not especially exciting. Valet parking was quick and easy, and the only option. It was conveniently located downtown with a bunch of food options around, including coffee shops. I wish I'd gotten a receipt as I left rather than waiting for an email because the email hadn't come by two days after, and the stay wasn't showing up in the app--not great, Marriott. When I called to get it I was on hold for quite a while--revising my review to lower from 4 stars for being adequate to good, to 3 stars because I had to wait in hold for over 16 minutes two days after my stay to get someone there on the phone to send me the bill for my stay, when it should have been sent immediately after I check out and automatically. The stay turned into a hassle with no respect for my time.

I wanted to love it. I walked into the hotel and thought it was a beautiful building. The front…read moredesk guy was super sweet. I got to my room and at first glance it was super cute. However... The bed is hard as a rock. The mirrors were NOT clean. The toilet ran all night and flushed when it felt like flushing. The walls need some TLC. The QR codes for the restaurant menu don't work. If you want to see the menu just come to yelp for it. (Chicken and waffles was bomb tho.) Don't buy anything to drink from the little sundries shop because the front desk doesn't have a bottle opener and going back to the restaurant bar downstairs to get one will have you waiting forEVER. The moonshine bar on the roof or whatever it's called (sighs in disappointment) don't even bother. I went up there and smiled and said hello and no one even acknowledged me. Mind you? There were three people back there behind the bar. RUDE. If I return to Birmingham, I will not stay here.

Went here for a bday brunch and the selection for the four course meal was just okay to me. I wish…read morewe had left so we could have more selections and not a set menu. I had a burger without the egg and it was good. The shared items were just okay. 58 dollars later; don't have to do that again. The server was ok with not much personality.

Everything was amazing except room service eggs tasted like rubber. Front desk was really friendly…read moreloved love love love the room slept well TV was amazing pool was a little bit cold workout area was amazing would stay here again

It's so weird seeing so many bad reviews for this place. I had booked this for a weekend through…read moreChase Travel, I get a credit and the rates were amazing. Being a Marriott loyalist, I have certain expectations for them but being a low tiered member for Hilton, I'm just happy for basics being covered. Upon arrival, I was beyond elated to see so much free street parking in the vicinity. Yes, they offer valet but I'd much rather got a less expensive route, to boot, I could see my car from the room all weekend. The valet, doorman and front desk agent were all super nice. We got checked in and made it to our room. Yes, this is an old building, it's in fact, the oldest operating hotel in all of Birmingham! We loved the historic feel of it. The layout, like others, was weird. The elevators were small and the light up display showcasing what floor you were on, didn't always work in one. We had a room near the elevators, normally I ask against this but again, I'm checking my privilege. The location of this hotel is downtown but on the outskirts. That means it's far away enough from the highways to not hear them. It's also close enough to restaurants, that it's not a far walk or drive. We didn't partake in any F&B outlets other than asking for wine glasses. Our room was turned down while there, which is not the norm as my honey doesn't like folks in our room. I was pleased to see everything was restocked. We also checked out Roof, their rooftop bar, but it's not very big and we had already had a full day.

The Redmont Hotel was a very good stay for me. It is an older hotel, but they have updated it in a…read moreway that works well. The room felt functional, comfortable, and nicely put together. Tonya checked me in and was very kind. I had a king bed and the room was set up the way I like it. The bathroom was nice, and the overall layout worked well. I requested a refrigerator and microwave, and they brought them up without any problem. Juma came up and installed everything, which I appreciated. One good tip is the parking. The hotel has parking, but there is also parking across the street for a fraction of the cost. It was about ten dollars for twelve hours or twenty dollars for twenty four hours, so that is worth knowing if you are trying to save a little money. The location is another major plus. It is very central and walkable. I used Yelp to find several restaurants nearby and was able to walk downtown to different spots without any problem. That convenience really adds value to the stay. I even stopped by the bar and they were kind enough to give me ice and help me out there too. Honestly, the staff here are so nice that it really pushes the experience up for me. In my head this is about four and a half stars, and on Yelp I am happy to round that up to 5 stars.

Our stay here was OK. It's not terrible, but it wasn't great…read more Cons: - thin walls (I can hear conversations in the hallway, doors opening & closing, our downstairs neighbor playing music) - elevators that sometimes don't indicate that you've pressed the down or up arrow on certain floors, very slow closing doors & sometimes you have to touch your room key multiple times for the elevator to start moving. There are only 2 elevators in one area of the building, so you have to wait a while. - coin laundry on the 6th floor with pools of water on the floor - the kitchen sink is leaky so every time you use it, water is coming out on the counter The place itself is clean enough, there's complimentary breakfast. Parking is $25 - if you street park it's cheaper using the park mobile app (though it may be annoying trying to find a spot).

Gabby was teriffic she made my Gin and Tonic perfectly. Tamyra also is a great bar tender. They are…read moregreat, they in gage you in conversation. The hotel is well maintained, customer service is excellent. Pool is wonderful. Room 9 out 10; hospitality of staff 9 out of 10; cleanliness of hotel, and maintenance 9 out of 10, Gabby 10 of 10 give me a; this is a new hotel, so they are still adding additional things to the menu. Ambiance, vibe of hotel 9 out of 10. This is my preferred place to stay while I'm town.