I had my dining room table, 2 table leaves, & buffet refinished by Mar-Lynn because the quality of…read morefurniture isn't what it used to be. They all came out WONDERFULLY! My table got damaged years ago and tried to have it fixed but it was made worse. Mar-Lynn fixed it all along with a big chip out of the edge of my table. My buffet had some sort of mark on it after a warm dish was placed directly on it and they fixed that too. They are like new now. I'll be having more furniture re-finished by them as well in the future.

Exceptional work!! Mar-Lynn did an amazing job on restoring our wood furniture - they literally…read morebrought it back to life. Their attention to detail, workmanship and knowledge of the industry is top notch - true wood restoration specialists! We couldn't be happier with the results. This is the team to call if you want the job done right! We look forward to working with them again - I'm looking for more furniture to restore :)... Thank you Mar-Lynn!

I frequent this location regularly and consistently experience issues with the use of coupons and…read morerewards. On the day before Christmas, I attempted to use my bonus rewards and a valid coupon for which I am eligible as a loyal member. The cashier--who appeared to be the owner--was extremely rude, dismissive, and refused to honor them despite other associates confirming they were valid. I was embarrassed by her behavior, which occurred publicly in front of other customers. Although I ultimately paid, I contacted corporate to report the incident. Due to this unprofessional and disrespectful treatment, I will not return to this location.

Went to this store to purchase a gift. They would not take my cash money. It was a hundred dollar…read morebill and was told that they will not except cash that large, not wven a fifty dollar bill. Maybe im petty, but not being able to use cash in a store, sounds un american to me.

This store is weird they say they are hiring but never want to hire I applied for online pickup…read morewhich i am have experience but the manager refuses to hire me I have 2 hears of experience plus a resume that includes details

I'm all for giving senior citizens, jobs. They should NOT COMPLAIN, however, if you need to be…read morechecked out, because the self checkout is not working. Or, complain that the delicate, breakable item you just paid for, needs wrapping to get home safely. I just blocked Michaels from Facebook, and deleted the app on my phone. Shopping should not be stressful.

This company goes above and beyond for their clients. It was a pleasure to work with them!read more

Matt directed me to his known plumber. The work I required was less design than underlying basework.read more

As another reviewer stated, this store doesn't handle returns for online purchases. I bought four…read morephoto frames online; two I didn't like once I saw them live. The third one, although pricey, had two instances of gaps in the corners where the front frame sides meet. Despite this obvious imperfection, they included it in my online order. I went to the store to do the online return. I had the electronic receipt for payment I made when doing the online order. The girl at the front desk could not get anything to come up in their system when scanning the sticker they put on the bag my order was filled. I showed her the online receipt with the bar code and order number. She couldn't get that to work either. Then she says "since you don't have a receipt, I can give you a store credit". I told her no. I showed her the Michael's receipt on my phone. I don't come here often and I'm not going to go to Michael's and buy things I don't want just to use up a $50 store credit. Then she said she'd get the manager since "sometimes she knows how to do these things. We have problems with online orders sometimes". The manager was able to get the refund back on my credit card. This turned out to be a 15 minute negative experience. If this store has known issues for processing refunds for online orders, pick up the phone and talk to corporate about their systems so they can fix it! To sum it up, there was little regard for the customer experience with his the store handled this.

I stopped in this store today just to see what they had available for my tree topper. To my…read moresurprise I was greeted by two black toy soldiers! Throughout the Christmas decorations I was pleased to see a variety of items that offered options both black and white. Diversity! I was able to find black Santa wrapping paper! Thanks for offering culturally inclusive options, Michael's in New Lenox!!

I have had the please of working directly with Tom and Dan and can say that these guys are great at…read morewhat they do. They have a truly custom approach and caring attitude that shows in their work. Personable, flexible, and driven are what these guys are like to work with. I'll work with them again.

I want to write this review in hopes of helping potential customers in the future…read more We had a fantastic initial conversation with Tom about pouring a patio for us at a great price. He came by the house a few times to confirm the layout and we were ready to begin the process. However, he quickly became unresponsive to all of my outreach. All we needed from him was a quote and a drawing of the patio and he would not supply us with the necessary documents to keep the project moving along. He refused to respond to text messages. He ignored my phone calls. He would not reply to emails. He completely ghosted me. I had my wife try calling him from her phone and he answered right away, only solidifying my belief that he was choosing to ignore me. He confirmed with her that he was sorry and he would provide us with everything we needed to move the project along. We initially met in May and he assured me he could get it done early June. Finally, after weeks of outreach we decided to move on to another company, but not before Tom's lack of respect for us not only held up another project that was working hand-in-hand with him, but now we're months out from getting a patio done because we wasted our time with TD Custom Framing Solutions. In closing, I implore you to make sure you have a plan B when dealing with Tom. He was unprofessional, disrespectful, and honestly, shady.

Love the convenience of bringing a truck full of frames to my home. I found two gorgeous frames…read morefor my new giclees. Wasn't cheap but the end result was stunning (and delivered back to my home as well.)

Randy is hands down the best framer in America. Prices are great, turn around time great. Best of…read moreall he will come to your house and get the process started. Stop and call Randy it will be the last framing call you make!