Had my tennis bracelet fixed here and had a great experience. Ryland was so helpful and made my…read morevisit seamless. Thanks

I don't get why people like this place. It may be OK for watch or jewelry repair, or to buy an…read moreengagement ring or piece of jewelry, but it not a great place to sell gold or jewelry. I am considering selling a couple of pieces of gold jewelry and was hoping to get estimates. I also have a ring that needs to be reshaped and possibly resized, and a necklace I want shortened. The jewelry was inspected but not weighed, and the price quoted was probably 1/4 of what I received from other places. They criticized the ring and initially told me it was chipped, which it was not, and said the time and cost to cut a simple gold chain would be high and take a long time. Based on the customer experience, I would never go back. Take your time and shop around, as there are a lot of better options, including The Gold Drop in San Rafael, and Prince in Sausalito, both of which excelled at customer service and provided much better pricing.

I can't say enough good things about Amir Mozaffarian Fine Jewels, particularly Cynthia. She's been…read moreso kind, professional, and helpful - I adore her. When my boyfriend (Andy) and I were shopping for my engagement ring, we went to all the other jewelry stores in the neighborhood (and then some) looking for the right ring. I am indecisive but I also have pretty specific taste...it wasn't easy for me to find much I liked, let alone something I thought I'd like for the rest of my life! We also had no idea what we were doing, neither of us had any experience buying fine jewelry. I found I ring I loved IMMEDIATELY when we went to Mozaffarian. We also liked that the store is small, and it is very carefully and beautifully curated...other places felt a little overwhelming. Mozaffarian really feels like a family owned business, and there are so few places like that left in San Francisco now. The store is quiet and it's evident from the moment you walk inside that this a place you go when you are SERIOUS about buying a beautiful piece of jewelry (or a Faberge egg! It's fun to look at those) Cynthia helped us the first time we visited the store, and we both felt that she instantly understood what I was looking for, and she made excellent points that helped me decide what I wanted - even Andy couldn't accomplish that :) We were both struck by how knowledgeable Cynthia is, but at the same time how polite and sincere - I have never felt like anyone there was just trying to sell us something, and I can't think of any other retail environment I feel that way about. This is the kind of customer service that is incredibly difficult to find these days: knowledgeable, kind people who are eager and able to help you find exactly what you want. Cynthia and Amir worked with Andy to find the perfect diamond for my ring and I could not be happier. As particular as I was about the setting, Andy was even more particular about the diamond, but they found one that met his standards of cut, clarity, color, and carat. It's exactly what we both wanted and I absolutely love it. A year later I still get compliments on it ALL THE TIME - I always know it's time to get my ring cleaned when no one has commented on it in a few days! Cynthia may be the most eloquent person I've ever held a conversation with, and I always enjoy stopping by to get the ring cleaned and catch up. We're getting our wedding bands there now and we would never have considered going anywhere else, in part because Cynthia's guidance is so valuable. We've had really lovely experiences at Amir Mozaffarian and those experiences make the rings we bought there that much more special.

Walk through this shop and you will notice an amazingly high ratio of beautiful jewelry to square…read morefootage. It's not a super big store, but there seems to be cool things in every display case. Not like the typical jewelry store where you go in and come out feeling like you've wasted your time. The first time we came into this store, we were just strolling by and the window display caught our eye. Since then it has become a "destination" for jewelry occasions. The pieces we bought have been impeccable in quality. The service is always professional and attentive and trustworthy. Great place. Visit them and see for yourself.

Strawberry Shoe & Watch Repair is a great little business with convenient parking on the North side…read moreof the Strawberry Village Shopping Center. Over the last 10 years I've used them to replace soles on boots, replace batteries in watches, and repair various shoes. Today I picked up an old Gucci purse passed down from my Grandma that was in need of two strips of leather to hold down the handle. The purse is badly stained (but well-loved) so I was surprised to see that the shop had distressed the new pieces of leather to try and match the condition of the purse. I was so happy. :) Will always recommend.

"It's a nice watch, it's not something to f*** around with" Is what the man told me when I brought…read moremy watch in to see if they have any electric setting tools for very small crowns. I asked them if they could service it and replace the battery and change the time to make it correct, I purchased a watch from the gucci store and they didn't even set it or give me a new battery. Do not ever go here to get your watch or shoes repaired, they are disrespectful and don't deserve business.

I first met Simon in 2011 when I wanted to sell gold jewelry that I no longer wore or liked. I'd…read morebeen to a few of those "we buy gold places" and they turned out to be liars and thieves - they tell you stuff like "that isn't 14 k gold, it's 9 k" and Simon proved them wrong! I trusted him completely and got a very fair price for my gold. Since then he opened this location and I've still very pleased. I've had pearls restrung. I took a friend there for a custom sterling silver pendant she wanted for a friend. I've had jewelry cleaned and prongs tightened. I'm about to go there to have a watch cleaned and a new strap put on. I trust Simon and his wonderful staff, in particular the charming brunette who works in front. Your jewelry and pocketbook are safe here.

I had the most wonderful experience with Ellite Fine Jewelry. From the very beginning, Simon and…read morethe team truly listened to my vision and helped bring a very personal custom piece to life with incredible care and attention to detail. Throughout the entire process, I felt supported, valued, and genuinely taken care of. Their professionalism, patience, and craftsmanship exceeded all my expectations. You can tell they put their heart into their work, and it shows in every detail of the final result. Thank you, Simon and the team, for creating something so meaningful and beautiful. I couldn't be happier and highly recommend Ellite Fine Jewelry to anyone looking for a special, one-of-a-kind piece and an exceptional customer experience.

They took what was a potentially negative experience into a totally positive one. I'm very happy…read morewith my 14k gold diamond stud earring. Excellent customer service here. Several years back they also designed a 14k white gold diamond ring for me that is stunning. So they are well worth your business.

I accompanied my friend to this jeweler today and I cannot adequately express the degree of…read morekindness shown by the person who helped her. The jewelry they offer is absolutely magnificent ; timeless, and yet modern. There was another family in there, and the young woman had been gifted some beautiful earrings and was so joyful and the woman helping her was so kind as well. This is "old school customer service" within a beautiful modern space highlighting gorgeous jewelry. My friend and I were just blown away by the experience.

Bought two beautiful leather modern recliners for a very fair price. We are beyond thrilled, they…read moreare perfect!

Lovely store! Always something new. Look forward to visiting again soon. The staff is very friendly!read more

This shop under new ownership has Ben and Nick as experts taking amazing care of customers and…read moretheir watch repair needs. They are courteous, honest, helpful and friendly and great at handling customer needs with various watch issues. Everyone walks out happy and satisfied with the service. Highly recommended.

I took my G-Shock GGB100-1A to Ben for a battery replacement after he assured me he could handle…read morethe job. Unfortunately, here's what happened: 1. The job was not completed within the promised timeframe. He didn't bother calling me in advance and informing me about the delay. 2. The incorrect battery was installed, and now the mechanical arms no longer function correctly. 3. Several screws were stripped from overtightening, replacements difficult to find. See the photos. 4. The case is not properly closed, compromising the waterproofing. Have zero trust in this watch after seeing the quality of his work. 5. My follow-up phone call and voicemail were ignored. This watch isn't just a piece of jewelry, it's a functional tool I depend on. Ben should have declined the job if it was beyond his expertise; He would lose 35 dollars but that level of honesty would have earned him a 5-star review from me. This shop might be fine for simple watches, but for more complex or technical work, be aware of the risks. I hope my experience helps others avoid the same mistake.

Absolute the best! I go there every year to replace the platinum back of my earing that tends to…read morefall off once a year. They are reliable and very kind.

They do excellent work, very accommodating. Charles, owner, and his EE's are always exceptionally…read morenice/friendly.