I experienced horrible customer service today, and started reading the reviews, and found that…read moreother people have had the same complaints. I agree with the reviews that Menards has decent prices; but management and customer service needs improvement.

I want to specifically thank Jennifer for going WAY above and beyond to help me out with some…read morereceipt issues. Saved me BIG money. Addidtionally, I like shopping here because I always get help that takes me right to the department I need. Unlike Lowes in Sidney. There the 3 gossiping front desk employees simply pointed to an isle that wasn't even the right place. Thank you!

This is as close to small town, the way it should be hardware stores. The stuff is exceptional…read moreand always willing to help. Watch out for Jim S. he will hit you with a joke that will leave you with a smile. Great service. Offer a wide variety of items including an entire section dedicated to nuts & bolts. They call it the nut house. If you are camping in the area, you may have to look elsewhere for camper items but if you need anything related to grilling, grill repair, etc. This is your place. I highly recommend Western Ohio True Value

They are listed as a FedEx drop off. Went to drop off a box but needed some clear tape to secure…read morethe label. They said they don't supply any tape and pointed me to the paint section and told me to buy some. Really? I probably spent a couple thousand dollars over the past few months here. I think I'll just drive a few extra miles and go to Home Depot or Lowe's from now on.

They have a really big selection. Easily find whatever you need here. The store itself is nice to…read moresee with how old the building is. Staff are very helpful and they have great prices.

If they don't have it, they can find it. The folks who work there are very knowledgeable.read more

Bought 2 bales of straw for mulching my garden. Specifically asked if harvested without seeds so…read morecan be used as mulch. She said yes. Well, I have definitely straw growing in only the garden areas I placed the straw. Very disappointed.

This is the best place to buy plants and seeds! A very fine hardware and feed store as well. It's…read morefun for me to just look around. The folks there are super helpful and friendly.

Go somewhere else to get your propane tanks refilled. They will not fill them with the 20 pounds…read morethey are able to hold! Will not go back again to do business here!

It's 15 minutes before their posted closing time on Saturday in July and the doors are locked…read more Thanks, guys :/ $5 minimum credit card charge :/ Teens at checkout seem to not care much about anything. All that said, they usually have what I'm looking for, no matter how obscure.

Always there when you need them. You can probably find a better "deal" elsewhere but you won't find…read morebetter customer service. Head inside and don't be afraid to ask for help or advice.

From the owner: Your home town hardware!…read more Featuring Valspar paint.

After receiving several estimates, it was clear that Lochard was the most competitive price. They…read moreinstalled 2 new systems in our duplex. The 4 gentleman that did the work showed up on time with all of the right equipment, and all of the right skills. They were courteous, efficient, professional, and detail oriented. The systems are performing flawlessly. The tenants are very happy also. I can't say enough good things about the guys that came out. They made the whole process painless. I give this the highest rating of ANY contractor I've EVER used. 10 stars

We scheduled an appointment and got in right away which was great because our a/c went out! Our…read moretech was so very polite and knowledgeable! They had the parts that I needed and fixed it on the spot! I would definitely call them again and would refer them to anyone for their professionalism & service

I live in Arizona and needed flowers delivered to my very special granddaughter on her 3rd…read morebirthday. I called and whomever I spoke to was VERY helpful in putting together a BEAUTIFUL arrangement that was in my budget. I will most definitely use this flower shop again! Suzie B

I live in California and ordered a funeral arrangement (online) to be delivered in New Bremen, OH…read more The arrangement was stunning. Service was exactly what was expected. Thank you so much!