I have known them for over 10 years. He is a great person that just wants to make a positive…read moredifference to help people. Thank you for helping my truck.. My truck means the world to me.

Everyone is very very nice…read more Had a small issue, and the owner Hamid reached out to me and made everything right. He was really committed to my customer satisfaction, and I plan on returning when my car needs service. Thank you Hamid and all the nice people at Zip Zap!

I brought my Hyundai Elantra in for an A/C diagnostic because the system was blowing warm air…read more I dropped the vehicle off around 9:30 AM and was told they would "get right on it." I understand shops get busy, this location is "first come first served", and I don't expect anyone to magically make time appear or drop everything to check out the new car. I don't work there and I walked in, so I have no idea what things look like behind the scenes. The issue wasn't that they were busy, it was that the expectations set didn't reflect reality. After walking around the area for about an hour after drop-off, I returned and noticed my vehicle was still sitting in the same guest parking spot at the side of the building where I had left it. By 11:00 (after waiting over 90 minutes/nearly two hours from drop-off) with no phone call update and no apparent movement of the vehicle, I went to the front desk to ask about the status. Shortly after I asked, the vehicle was brought into the shop and I was assured the diagnostic would take "about" 30 minutes. It ended up taking closer to 50 before I got up again to ask about an update. My main frustration was not the diagnosis itself, but the communication and expectations throughout the process. Everyone I interacted with was polite and reasonable, but I was given the same optimistic timeline despite the shop evidently being backed up. If I had been told up front that it would be hours before the vehicle would be moved, let alone looked at, I would have planned my morning differently. I do want to clarify that the issue wasn't attitude or service, it was a lack of clear and realistic communication. Better coordination internally and more honest timelines for customers would make a big difference.

Re: AA AUTO CARE 800 7860 W. ANN RD 89149…read more Feb '26 I was pressured to pay out of pocket $1488 for transmission & motor mount repairs after being lied too that Endurance Warranty would not cover the work because this was considered "Normal Wear & Tear" by Joe K. I contacted Endurance & was told they would cover the motor mounts; Endurance approved the claim & AA Auto Care 800 was paid immediately $685. When I picked up my car & requested the $685 be paid back to me. Joe K refused & fraudulently wanted me to apply the credit to my mother's car. My mother did not want to do business w/ AA Auto 800 after the stress, lies, & BS Joe K had put me through. I disputed the charge w/ my bank & after 6 weeks I was credited & won the dispute. I had contacted an attorney, was going to send a certified letter & take Joe K/AA Auto 800 to Small Claims Court. However, I am going to report this incident next to Nevada Consumer Affairs & the BBB, to report the billing practices, as the shop retained payment from both me & the warranty company for the same repair & declined to correct the issue when given the opportunity.

If you just need a smog check, this is not the place for you…read more This spot is in my neighborhood and has signs out for a $9.99 smog check, so I went by to get mine done. They said the wait was several hours long? But they didn't have a designated area to pull into or anything. Basically, it's a garage that primarily does repairs and also offers smogs as an add on convenience. As a result, this is not their priority and they straight up said people drop their cars off for the service - which is wild that the inconvenience of having to be dropped off and picked up and not having your car for an entire day is somehow worth saving $10? So plan ahead or go elsewhere. Thankfully staff are forthcoming about the info and they actually answer the phone here, unlike some other garages. Reviews here are wild, I'm just thankful my experience wasn't worse.

Went in for a smog check and a brake pad change and the family was very thorough in letting us…read moreknow that my brakes were really bad. Not only did they prevent me from being in danger, but they fixed it the same day within a couple hours. Great Family and highly recommend

Absolute trash customer service. My AC went out and I called this location. I Asked if I bought…read moretheir coupon if they could fit me in for an appointment. It was around noon. The kid on the phone told me to come at 130p and it would take 30-45 mins. I show up 15 mins prior and another gentleman asked what I needed. Told him I had a 130p appt for my AC. He proceeded to tell me they cant take me in now because they got walkins. It wouldnt be done for at least 2.5 hrs. Why TF would you set an appointment for me and let others walk in before. Mind you the guy never made eye contact with me a single time and just stared at the computer not giving an absolute fuck.

Great service, great pricing, and my vehicle ran perfectly after services were performed. Will…read moredefinitely be recommending to friends and family

Hes very Knowledgeable, professional, and has great pricing. If you need your car fixed hes your guyread more

WHAT YOU NEED TO KNOW: In all the years we have had Josh and…read morehis team work on our cars, we've only experienced 5 Star Service. We have tried many auto repair shops in the Las Vegas area and find Wrench It to be the most reliable, highest quality and best value for the price. The only warning I will give is that they definitely get busy. Monday mornings are usually busiest. Call and make an appointment. I continue to highly recommend Wrench It Auto Repair!

I'm not one to do reviews, however Jaun service was very honest and got right to the point of what…read moreI needed to get done on my car. I would highly recommend him to my family and friends for the great job he did. They are very professional and the prices are great!

Great customer service! I've been in Vegas maybe a week now and Daniel has restored my faith in…read morehumanity lol he went above and beyond in making sure my car returned to me. Unfortunately got into an accident with no towing coverage and I came across Andert towing. I submitted an estimate and as I was about to throw in the towel and go to bed Daniel had responded and was able to help me out. I appreciate the level of care and concern that he provided every step of the way. Thank you again!

I had the best experience with Jim Marsh Body Shop. I was nervous because autobody shops have a…read morereputation of ripping you off but I loved the service and felt like they were looking to do their best and not take advantage. My representative Sarah, was the absolute best. She was clear in her explanations and respectful of my choices. They found additional issues with my car upon taking it in and she thoroughly explained the pros and cons of making those repairs. Will definitely go back and work with Sarah again.

This place tried to quote me for something I didn't need when I asked for a written statement…read moresaying why I needed that they denied it. Left my lights loose and messed up my starter from being so rough. When I showed them the loose parts the man cursed me out right at the front door being that I am a women. When I spoke to the supervisor he said he had cameras and audio so he could prove he didn't treat me this way. Then denied showing me the video because he knows they did. I don't recommend them as 3 other dealers said I did not wed to do what they were trying to get me to pay for. I don't recommend any women specifically going here as they are verbally abusive and harassed me. Very bad attitude coming from certain men there. I wish they would show the video but like the supervisor said to me he want so that I couldn't sue them. These people will do the job wrong charge you more and then become mad you didn't fall for the scam