Unhelpful and disappointing service. When speaking to management regarding booking a badminton court more than 2 days in advance ( which I have previously been allowed to do) words such as 'I have been allowed to get away with it' and 'you're not going to to be allowed' were used, suggesting that I'm trying to be dishonest. I would have thought as I was not informed of the pre booking policy in all the previous occasions that I have used and paid for the facility and have never received membership information, that some sort of goodwill (of 3 days) would have been demonstrated whilst I pursued a membership, instead a very short sighted 'telling off' was deemed necessary by management, quite remarkable. My only regret is that the poor staff who have accepted my booking will be penalised for this, but given my experience of how management views matters, I would imagine staff were not trained in the first instance so not their fault. read more