I've only used the gym and the pool so my review is specific only to those facilities.
The pool is a little chilly, as others have said, however it isn't a spa pool, it's a swimming pool, so it's going to be chilly and the point is that you swim to warm up. The pool area and changing rooms are broadly clean, with enough locker space.
The gym is pretty well equipped, but at its busy times you will struggle to find usable machines and equipment. The users aren't very good at replacing equipment so you can spend a while looking around for certain weights. And the rules regarding not taking in coats and bags aren't enforced, so finding mat space, for example, can become difficult and you end up having to shove some strangers bag to the side because you can't find the owner.
Without wanting to sound like I'm young-person-bashing, the after school groups seem to use the gym more as a hang-out, and people of all ages don't seem to have developed the gym etiquette you find in other places regarding being sat on equipment looking at your phone for prolonged periods, denying the equipment to others. The student groups also tend to leave a lot of their belongings scattered in the changing rooms instead of using the lockers which are plentiful.
The staff are very friendly, but it would be preferable if they enforced some of the rules & policies. And as a minor criticism I'd prefer lockers you can padlock instead of needing a £1 coin.
Overall, it's fine if you're not a core-hours user - it would definitely be better if the policies were enforced, but if you're someone trying to do some exercise after work, particularly in term-time, I'd suggest looking elsewhere. read more