Since the transfer from Fusion to Everyone Active, the quality of the gym has gone sharply downhill. About half of the gym equipment has been removed, and what's left isn't properly maintained. The new pull-up bars, for example, have been installed too close to the ceiling and are basically unusable.
Management is completely unresponsive -- they've been promising new equipment since June, then said October, and now it's supposedly coming in April. Honestly, it doesn't seem like it will ever happen.
To make things worse, the showers have been out of order for over a week with no sign of repair or communication from staff. Overall, it feels like nobody in management actually cares about the state of the place.
Most of the gym instructors have also left since the takeover -- only one remains -- which really says a lot about the current working environment and management approach.
The only redeeming part of Clements Hall is the group fitness classes. The instructors running them are fantastic -- enthusiastic, professional, and clearly dedicated. It's their energy that keeps this centre going despite everything else falling apart. read more