I always get my service done here for my Chevy, as I get some good coupons in the mail…read more I can get in really quickly too! They're really fast so I just work from the lounge and enjoy the complimentary pop and snacks, and whatever daytime tv is on. Last visit I came in, and they suggested I get my brakes done. I got a quote, and then compared it with a few other brake places around town, and Woodhouse was the best price! Plus I had a coupon, so I feel great about my service. They aren't overly pushy or salesy, and give good honest feedback. I will continue to get my service done here.

Took a friend to this dealership. They purchased a used…read morevehicle that supposedly had "Certified Used Chevy" status. About a month later they started having issues. Jeff the sales manager had the issue taken care of, supposedly. Long story short they are out $21,000 cost of vehicle and repairs. Word is Jeff knew the vehicle had issues and instead of fixing all of them he fixed the minor ones and left the major repairs alone. AVOID Woodside AND Jeff at all costs! No INTEGRITY AT ALL!!

Mike in the service department has always taken such amazing care of not only me, but both my…read moremother and father before me. It always feels like family whenever I come in.

Another great experience from Huber Cadillac Service Department…read more Why you ask? Because of the tandem Service Advisors Bev Burgress and Mike Wichert, both very professional, courteous fast and efficient. Both should be models for what a car dealership should use to train new employees. I say give them a raise and some well deserved praise for going above and beyond the normal service one would expect. Go Huber Service top of the line! Vern Larson, over 50 year satisfied Cadillac owner.

Thank you Roxanne for the stellar customer service!! Onyx JLR is a definite recommend for us!!read more

My son found a really nice used Dodge at the dealership. Maximilian, was our sales guy. Super…read morehelpful and friendly. Jorge was our finance guy and he was friendly, honest and thorough. They have a really cool customer lounge with free snacks, and interesting history about Mini.

The guys at the parts counter are super helpful and patient they answered all my questions and gave…read moreconsistent quality feedback.

Very disappointing experience with this dealership. A am an out of town buyer and I had been…read morecommunicating with them over the phone about purchasing a 2020 Mercedes GLS 550 and was prepared to move forward with the purchase. The salesperson told me they would send me a sales order so that we could proceed with the transaction. I relied on that representation and was waiting for the sales order. Instead of sending it as promised, the dealership sold the vehicle to someone else without giving me the opportunity to complete the purchase. I spoke to Cathy at 10:42 she said she would send me the sales order so I could send a deposit. At 12:01 after not hearing anything I called back and left another message for Cathy to call me back. After no return call i call back again at 1:39 and the receptionist told me Cathy had gone home sick. She told me Jack who had had spoke to the evening prior about the car would call me back. At 3:24 after no return call I called again and spoke to another gentleman he told me that Cathy had not gone home sick but that the car was sold to someone else that day. I understand that a dealership has the right to sell a vehicle. My problem is that I was specifically told that a sales order was being sent to me, which led me to believe we were proceeding with the transaction. Based on my experience, I would be very cautious about relying on commitments made by this dealership unless you have everything in writing and have already placed a deposit.

Andrew and his team do not deserve 5 stars. Their efforts warrant many more…read more On August 15 my wife and I got a flat on our AMG G63 driving home at night. While I was changing it, the scissor jack failed and tore the vehicle's lift point. The spare then failed as it inflated. After a three-hour roadside ordeal, the car was towed to the Lincoln dealership under Mercedes-Benz policy. Lincoln replaced the tire under warranty but refused to address the jack damage because we bought the vehicle in Omaha. They wouldn't even discuss repair options or costs. The next day I drove the damaged G63 to Omaha, frustrated and fully expecting another runaround. The first person I saw was Andrew. He had never met me and didn't know why I was there. He walked up and asked, "How can I make your day?" That one question changed everything. He listened to the whole story. He also stopped mid-conversation to call one of his team members, who had already left for the weekend, to inform him a unique situation would be waiting for him first thing Monday. The service advisor asked if he needed to turn around...neither of them had to do or offer what they did. But they did it anyway..! Our Service advisor kept us informed every step of the way: the process, the repairs, and the time needed. Their engineers and technicians worked out how the damage happened in the first place, confirming the jack had failed. They ordered new parts, painted them, and installed them perfectly. It looks like it never happened. Truly restored my confidence and I will continue to rely on Andrew and his staff for our future needs for my wife's current and future Mercedes-Benz AMGs. Great job guys..!!! I wish I could give you 6 or 7 stars.

1-Star Review - I Feel Completely Cheated by Omaha Mercedes-Benz…read more I never expected to write something like this about a Mercedes-Benz dealership, but Omaha Mercedes-Benz absolutely betrayed my trust. I paid $61,500 for a Sprinter van, believing I was purchasing a reliable Mercedes vehicle from a reputable dealer. Instead, I ended up with a van that was defective from the very first day. Even during the purchase, I should have noticed the red flags. The buying experience was almost too easy--effortless. They were extremely quick to push the sale through, even though I live all the way in Southern California. Now it's painfully obvious why: they wanted to get rid of this van as fast as possible. And they succeeded--at my expense. At 7,546 miles, the van was already showing the same issues I'm dealing with today. I didn't recognize it at the time--this was my first diesel van, and I trusted the dealership. I trusted the Mercedes name. I assumed they wouldn't sell a defective vehicle. Fast forward a little over one year, and now at 40,000 miles, the van has a major transmission failure involving the torque converter. Multiple service advisors told me the same thing: A torque converter does NOT fail at 40,000 miles unless the issue was already there. These components typically last around 200,000 miles. So what does that mean? That the van had a serious, pre-existing defect, and it was sold to me anyway. I feel cheated, misled, and taken advantage of. I gave this dealership my trust and over $61,000 of my hard-earned money, and all I got in return was a defective van and a massive financial and emotional burden. Omaha Mercedes-Benz should be ashamed of this. This is not how you treat customers. This is not how you uphold the Mercedes-Benz brand. If you're thinking about buying a vehicle from Omaha Mercedes-Benz, be extremely careful. I learned the hard way that an "effortless" purchase can be a sign that they're just trying to unload a problem vehicle on someone else. Don't let it happen to you.

I bought my Forester here, so have been using them for my first 3 years maintenance. During a…read moreprevious visit, they failed to rotate the tires, and I had been charged for the rotation (I always mark the tires to make sure they are moved). They said it was miscommunication between the service center and checkout that the fee wasn't removed. They did comp me the service and said they would correct the issue. Last month I brought it in again, stressing I would like the tires rotated with the oil change. After it got completed, I checked again, and the tires were not rotated, but I had been charged again for that service. I texted them to confirm they were rotated, and their notes from technician said they were rotated. I forwarded them pictures showing no visible sign the tires were moved, so they offered a 25 credit for my next service. I asked again why not a rotate, and then I was given the response about tire wear being less on the front, so they don't want to rotate worse tires to the front. Had that been the first response, it would have been more understandable. But this is a repeating issue of being charged for services not completed. My trust has been broken with this service center. I also recommend you mark your tires if using this location to ensure you are getting the service they are charging you for and not being a victim of "miscommunication" between the service center and billing area.

Steve and Denice explained the many features of our new Subaru. Professional and complete.read more

Cheap oil change, and fast and friendly service! Gave Ralph…read morea once-over before a road trip to check out a new noise (that of course stopped before I arrived), and were nice to work with and very helpful. Love the family owned and non-swindler feel. They truly care about their customers.

have been getting my oil changed here for years. I drive from Illinois to Nebraska every month (…read more1,000 miles round trip) and every 3,000 miles, I stop at prime Auto. VERY courteous people and the job is done within a hour. (15-30 minutes usually)

From start to finish, the team was professional, knowledgeable, and genuinely friendly. The quality…read moreof their work is outstanding, especially considering their fair and reasonable pricing. I recently had the parking brakes replaced on my 2011 GMC Sierra 2500HD, and the entire process was smooth and hassle-free. I scheduled the appointment online over the weekend, and by Monday morning I had a clear, fair estimate. I dropped off my truck the morning of the repair and had it back by the end of the day. What really stood out to me was their honesty--they charged exactly what was quoted, with no surprise fees or upselling. I highly recommend this shop to anyone looking for reliable, high-quality automotive service.

just took it in but so far great communication. The inspection sheet so far has been thorough. And…read morehopefully price is affordable and he got it in this morning like he said he would! So far great company would recommen! Will leave another review as soon as it's done!