1. Koplin Auto Care

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Fremont, NE

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Koplin Auto Care

4.1 (12 reviews)
Open • 8:00 am - 5:30 pm

Services - Koplin Auto Care

Auto brake repair

Auto engine repair

Koplin Auto Care Photos

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Recommended Reviews - Koplin Auto Care

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6 years ago

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3 years ago

Good service. But to mount and balance tires that we brought in. You charged 50 bucks a tire for. Seems quite a bit high versus others

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5 years ago

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3 years ago

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4 years ago

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4 years ago

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7 years ago

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6 years ago

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6 years ago

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10 years ago

Business owner information

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Cory Z.

Thank you for the kind words.

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15 years ago

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11 years ago

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Ask the Community - Koplin Auto Care

Square Tire

Square Tire

(11 reviews)

Love this place. I got an alignment on my Camaro and a job well done! only $37. Very friendly staff…read moreand their open till 9 on weekdays. Will be back

Worst customer service ever. Does not even merit the one star…read more They told us to "come early in the morning and we'll get the tires changed quickly." We live 1/2 hour drive from town so my husband got up early and arrived there at 8:30 am. They said, "It will take at least 2 hours." He didn't have the time so he came home. We waited a week and then called first to ask if they can get the tires changed that day. "Sure!" they said, "Come on in!" They never asked what kind of car it was, just assured us they could finish that day. We drove 2 cars in to town just in case we'd have to leave it overnight. My husband asked the tech when he dropped the car off, "Are you sure you can change these tires? This is an EV and you have to be careful of the battery on the lift. Have you ever done this kind of car before?" The tech answered, "I have never personally done this kind of car before but I'm sure we can do it." A couple hours passed with no call from them, so with errands done we returned home. About a half hour after being home we got a call from the tech saying, "We can't change your tires because we don't have the right size wrench." Now, a good customer service person would have weighed the prospect of just buying a wrench (a business expense write-off) against getting business from us of changing out our snow tires 2x/year. He then would have called us to apologize for taking so long and told us when the car would be ready. But no, he just said, "Come and get your car." We called back and explained to the manager, Ethan Hula, that it's a 1 hr round trip for us, so could they please just take the car for us the 1 mile down the road to another vendor who had agreed to change the tires? "No", Hula said, "We've never done that (the website advertises courtesy rides.). Call the other vendor to come get it." Unbelievable. We called the other vendor and they were happy to drive down the road and pick up the car for us. I really hope they noticed the wrench problem before putting the car on the lift because at this point I'm not confident about their competence in just putting that car on a lift without damaging the battery. Never once did anyone at Square Tire apologize for the poor communication or inconvenience, much less offer to make anything better. We will never again use this Square Tire or any other. Their customer service is horrendous. They don't seem to care to honor their word, nor whether they get business or not. Hard to believe they stay in business this way. Don't reward people like this with your patronage. Wish I had read the other reviews first.

Tommy's Express® Car Wash

Tommy's Express® Car Wash

(10 reviews)

Great car wash, friendly service and staff. The free vacuums are awesome and very convenient to…read moreuse. Best car wash in town!

DAMAGE TO OUR VEHICLE !! Do not trust Tommys Express Carwash in Fremont Nebraska. My wife bought me…read morea membership for my birthday and decided to wash our suburban while she was there. Later that week she gave me my bday present and I loved and always wanted one. Two weeks after the wash to our suburban I noticed that part of the hood and the whole top was scratched and looked like most of the paint was super dull looking. I called and asked for manager and left a message on Saturday for him to call me. Nothing. A week later I called again and left another message for him to call. Still nothing. So I called again 2 or 3 days later and got him on the phone. He said for me to come in and file a claim at the store. I did that and waited for a call back. Didn't get one again so I called back and he said the pictures weren't good when I filed the claim. SMH. So I took the suburban in again for him to look at it. Now he tells me I only keep video footage for 30 days which how convenient FOR HIM it has just past the 30 day mark. If that's even true!! All he really did was try to talk his way out of the damage. Like there is no way my Carwash could have done this. I haven't had any damage to vehicles before. Then I said well if you would have gotten back to me when I called we could have just watched the video. Then he said for me to get an estimate which I did and sent it over to him. it took another week for a response again. Now he finally got back to me and is basically refusing to do anything for the damage to my wife's vehicle. This took almost 2 months & now I have a damaged suburban and a membership to this Carwash that I don't even want to activate now!! I just can't believe how untrustworthy some people/businesses can be. It's really sad!! i want a refund and for them to take responsibility for what happened.

Koplin Auto Care - autorepair - Updated October 2026

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