This was my worst even dining experience and I would never set foot in that place again. We attended for yum char with a voucher and were segregated with the other voucher people on the top floor. We were seated and no tea was offered, nor were we advised that this would not be the typical or downstairs experience of yum char where the food is delivered to your table, but you would have to order. After waiting for the waiter, I decided to go up and ask. I was told that I needed to place an order with him so I ordered a few things and asked for some tea. We then waited a significant amount of time and received one of the ordered dishes. We were still waiting on tea, or any other beverage for that matter, so I got up once again to ask for tea. We started eating and still no tea, so after a while I had to ask for a third time for tea. After another long period we received our tea and some other dishes we had ordered, however we did not have the condiments to accompany the dishes - soy, chili oil and the likes, so I got up again and asked for these. After waiting and asking for sauces about 3 times I saw that sauce had been delivered to the front desk so I went to get it myself. We were waiting on one of our dishes and asked where it was, we had to ask for this particular dish 4 times, and when it eventually arrived it was another dish all together. I called the waiter to advise him, and he said it was the dish I ordered, in the end I googled the image of the dish I had ordered to show him that this was definitely not what I had ordered, and he agreed and went to order me that dish. In the end I did not have the patients to wait for the dish or any others that we may have liked and I left. There were a number of other very dissatisfied customers in the restaurant, one couple who left without even touching their food as the service was so appalling. Do not eat here! read more