They're okay they do take a while to fix whatever issues the property has but after 1 month we…read morefinally got another time frame.

I am tenant im very pleased with the management company they worked with me and anytime I need…read morethem they respond in a timely manner.

This review is for Jomayra, great manager…read more In my short experience renting here, but during that time Jomayra was very professional and helpful. She was easy to communicate with, responded quickly, and made the process smooth. Even in a brief period, she showed a great attitude and seemed genuinely committed to managing the building well. I appreciate her support and would definitely recommend her as a building manager.

My partner and I recently completed an exhaustive apartment search in the South Bay. Hands down,…read morethe JRealty team was the most enjoyable to work with, and inevitably where we've chosen to make our next home. We visited 2 communities, contacted the corporate office several times, and ran through the application process as well. Dylan is stellar-- by far the easiest person I've worked with from application to approval. He is extremely prompt, diligent, kind and knowledgeable. We were showed homes by Bruce and Daniel who were both wonderful as well. Definitely experts on their respective properties and genuinely care about their communities and residents. It's apparent JRealty is fair, and quality in the scheme of landlord of the South Bay. Highly recommend based on our experience so far.

We needed a new property manager and we contacted 6 businesses and interviewed 3. We have been very…read moreplease with the prompt responses to any concerns, excellent communication and attention to detail. I highly recommend this company.

I originally had another property management company overseeing renting out my SFH but after a lot…read moreof not-so-great experiences with their communication and help, I went looking for another property manager and that's where I found Paul and Pacific Sands on yelp. That was a chunk of years ago! Paul is very professional and gets back to me quickly even when I'm sure he's pretty busy. Also has helped me from time to time by giving his advice when I've got questions, so I'm always learning from him. The portal to keep track of my rental data is super easy to use too. Highly recommend for anyone who needs a great property manager!

Horrible experience, a complete waste of time, unprofessional, and they don't even understand the…read morevery basics of leasing or property management. If you want to be shown a property by a woman on a speaker phone having a separate conversation, this is the company for you. If you're looking for a property and they're represented by this group, run, don't walk; it just gets worse as is an indication of a confused, cheap and delusional Landlord that would hire this company. I wish I would have looked this up at the beginning. I just saved you a month and a half of a confused company and a hundred bucks. You're welcome. 24/7 of ineptitude

I rent from 2 females that don't want to make any upgrades to my unit. This has been the issue…read moresince I moved in here. They got with this management company in May and they are just as incompetent as the owners. I have been asking for repairs for 3yrs. I thought since they got with this company things would be different. I just reported in July my closet rack fell and they haven't even responded to that. I have spoken with Tatiuana a couple times and now no response. Please stay away from this company because they are the worst. My next step is court.

Kyrah and Lee were the best and so patient with me while looking for my place. The total time only…read moretook 3 weeks to date. They made it a very smooth transition as I am starting a new chapter in my life. They were professional, kind, courteous and always had the best attitude and I won't forget it. I HIGHLY recommend New Castle Management Group!

New Castle Management group is the best place to go if your looking to move in something nice and…read moreaffordable. The staffing are all marvelous and they made my move very easy. I most definitely recommend using their services.

Extremely conscientious, thorough and communicative. None better. Professional bearing with…read moreintuitive insight maximizes property efficiencies and reduces costs.

Daniel and his Management Company arrived at just the right time and helped us transition from an…read moreaging owner/manager (my dad) into using a management company. It was a hard sell to someone who had managed his own buildings for 50 years, but Daniel made the change easy for him and easy all around. He helped bring the apartments up to market rate with suggesting improvements so that we could maximize the potential. He found us good tenants who stayed. He also gave me piece of mind when handing over the reins of two buildings that they would be run as close to how my dad had run them for years. He is trustworthy, collaborative, fiscally minded and when the time came to sell the properties he was able to broker us a great deal with minimal stress. ALthough our time with him is done, I can whole heartedly recommend his Building Management company. They managed our two West LA Buildings for approx 5 years partially through Covid and helped with the handover to new owners. Can't say enough good things.

Pacific Shore Property Management provided great service for 8 years. They helped with day to day…read moremanagement (including repairs, locating vendors, etc.) as well as leasing. They were responsive every time I reached out for assistance, and I appreciate Larry, Allison, Justin, Sintia and the entire team. Highly recommend if you are looking for a property management team.

Edited in light of the response:…read more Yes you "fixed" the water spots on my ceiling by sending over a dude with a spray bottle of bleach, and my broken drawer that's been "fixed" 4 times has a rusty nail sticking out the front that stabbed me last week. Meaning I now have to submit more work orders and schedule more appointments to fix the cheap lousy "repairs" your team does. It's not worth the trouble. I will be submitting my notice very soon and moving out. Can't wait to see how many things YOUR team has "fixed" yall try to take out of my security deposit.

Steven was absolutely Fast to answer. Knowledgeable, understanding and professional. He met with us…read morethe same day and made a good plan to our rental!

Steve has managed the property I am in and has been an excellent manager, responsive and always…read morecomes to check and explain issues whenever we have any. I can fully recommend him to any property owner