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Shternfeld Michael A MD

5.0 (1 review)

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5 years ago

Dr. Shternfeld is great. He did a 30 minute in office procedure on my nose and I am breathing so much better. greta staff. Highly recommend.

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Collaborative Natural Health Partners

Collaborative Natural Health Partners

3.0
(18 reviews)
3.7 mi

I have been a patient here for years and I can't say enough about the care that they offer. I like…read morethat I have one facility that can take care of all my needs and coordinate my care between doctors. I would highly recommend this practice!

The billing team here is awful- lost my job due to the company closing down. Called in for a…read morepayment plan when I started working. The woman I spoke with was very rude telling me i never had a payment plan previously or made a payment. Asked for a manager to share the bad experience as well as ask some questions about the bill break down. Instead the same woman called me back and left me a VM stating there is nothing anyone will do for me left collections number (which she already provided) Called back again a month later spoke with someone who made my appt told me to set up a payment plan on the web. Sent a message to the doctor about a question for my up coming MRI that needed to be done. Was hoping to have it done before my $250 visit with her so i can have more information for our visit and had a question about her thoughts on contrast. And instead they cancelled my appt . Without my knowledge ( that i requested time off work for) Told me they don't have any other medical advice for me . Didn't even call me with a payment option or advising what needed to be paid prior to cancelling. Called back in asked for the manager again who then had her employee call me back to tell she is too busy and she doesn't believe the other rep would've ever been rude to me because she knows her personally (even though the calls are recorded) not willing to pull the call or resolve . This would be the second person essentially accusing me- Visits are booked out longer& at this point because of the horrible customer service i don't even want an appt here and will take care of the balance with collections instead of through them. All of this while dealing with several serious health issues! Major communication issue here! Horrible customer service- will miss Dr Burkman, sometimes people fall on hard times and paying out of pocket can be hard temporarily!

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Shternfeld Michael A MD - physicians - Updated July 2026

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