we have been paying these guys for shredding service for few years. they are always late and only…read moreempty about half the bins. these past two months they have refused to service us altogether. when we called to try and get someone to pick up the paper we were given false promises of a pickup but they never showed. they claim to be open but when we went to the local site the doors have been locked on all entrances. this has been the same for two weeks now. the customer service hangs up in the middle of a conversation if the agent gets bored. we have been trying for two months to get them to come do what we have been paying them for but no luck. finally we decide to cancel our agreement but they refuse to let go of our account and have still been charging us. we eventually had to cancel our corporate card just to get them to stop but then they sent us letters demanding we pay them but still no service has come our way. the last person we talked to said we are contractually obligated to pay them " whether services have been rendered or not" worst company to work with , worst customer service, and worst actual service if they ever did anything. this place is just one big scam now. strongly suggest buying your own shredder. costs cheaper and at least you always know whats going on.

From the owner: Secure Shredding Services - Iron Mountain secure shredding services protect the privacy of your…read moreinformation by destroying paper records and documents, plastics, and media in a cost-efficient, safe, and compliant way. Records & Document Store - Secure offsite document storage. Records and information are the lifeblood of any organization. Safe and secure document storage is critical to compliance and business continuity.Document Scanning & Digital Services - Gain secure, collaborative access to your information. When you live in a hybrid world of paper and electronic information without a unified view of your information, you and your employees spend precious time searching for what you need. Vital Records Storage - With a strong local presence and nationwide coverage, we're the trusted partner for secure storage of vital records--protecting your irreplaceable assets with care and compliance. IT Asset Destruction Services - Our secure ITAD solution prioritizes your business' data security, sustainability and brand reputation. We'll help you destroy, recycle and/or remarket your retired IT equipment through a reliable, environmentally-friendly and compliant process. Our ITAD approach will help you reduce e-waste and retain maximum value from your end-of-life IT assets, including your computers, mobile phones, servers, hard drives and more.

Communication is terrible. The service was fine. They apparently aren't able to go up a flight of…read morestairs either. Also horribly rude people

From the owner: Specializing in mobile on-site document destruction…read more Heartland Shredding, Inc. provides secure mobile on-site shredding services at our customers location so they can witness their documents being shredded. It is fast, economical and secure. Heartland Shredding, Inc. has a AAA NAID Certification for the on-site shredding services we provide.

I drop by every now and again with my cardboard recycling since my apartment only has a regular…read moretrash dumpster. There's signs all over directing you where to go for the various disposal stations. No one has been particularly friendly, but I've not had any issues either. When I accidentally dropped my collection basket with the cardboard once, a few people were able to come over and retrieve it from down below with only minimal embarrassment to myself lol. I appreciate that this is accessible as far as location and hours. It's even kinda neat that there's an education center, though I wonder how much activity it actually gets.

Tore out a fence on my property and the landfill wouldn't take it. Dumbest thing I've ever…read moreheard!!!! Some little trees some barbwire and wood post. And I came from the other side of the county!