I typically don't write reviews, however this situation really frustrated me and I wanted to ensure…read moreI warn others before purchasing online tickets. I usually ADORE this location, but this situation caused a lot of trouble. (see bottom of review for summary/how I wish it was handled. Today (Thursday, Dec 4th), I was trying to purchase tickets to see the Five Nights at Freddy's 2 movie for tomorrow (Dec 5) at 7:20pm for me, my boyfriend and our two other friends to go watch. Unfortunately, right as I had purchased my tickets, the website seemed to have glitched. My screen showed "An error has occurred. Please try again." to which I was originally fine with trying to purchase again, but that was until I saw a notification from my apple wallet app that it had charged my card. I searched my email, kendall account, and even my junk mail. No tickets were popping up, so I called Kendall. Originally the girl I spoke to on the phone was nice and understanding, and could probably smell my anxiety through the phone, as I hate confrontation. She explains that there are no seats reserved under my name for that showing whatsoever, and that she'll contact her manager to see if there's anything that they can do besides me just getting a refund within 3-5 business days. (aka, without having to repurchase anything due to how im a broke high school student who can't afford to buy a second set of tickets). I was put on hold, which was no problem as I don't mind the music that was being played. The manager picks up and I re-explain the entire situation. The manager proceeds to tell me that "That usually happens when theres too many people on the website, you'll have to wait for a refund." Her tone was flat, harsh, and frustrated, and I don't necessarily blame her! Work is stressful and I understand if it's been a long day. What I don't understand is why the fact that the website is glitchy isn't stated anywhere during your checkout process, or on the website at all really. I get it's a technical error, less human error, however I just think they can be smarter with ensuring their customers have a seamless experience on the website without having to call and ask what happened. Because lets be honest, nobody likes phone calls. I'm not necessarily upset at anyone, more so frustrated with the whole situation. My only wish is that: a) I got a refund immediately so I could re-purchase or get the tickets I originally bought given to me b) Gotten the names of the two workers I spoke to on the phone. One being a what I'm assuming front desk worker, and the other being the manager who was working 12/4/2025 @ 10pm. This was a lengthy review, however I just wanted to ensure people who purchase on the website are aware of the glitchy/crashing thats very common apparently.

The staff here is AMAZING incredibly helpful VERY cleanly area staff was INCREDIBLE very friendly,…read morelaid back. WILL return for more!

The location was pretty standard and typical for an AMC. We were greeted and tickets were checked…read more We grabbed food and drinks, and headed to find our seats. There were really no lines anywhere, which was great. The bathrooms were clean. All in all, it was a perfectly fine experience. The movie, on the other hand, was phenomenal.

May need a reno or maybe it was just the theatre we were in (9). It's extremely dated with the…read morecloth chairs that don't recline. Surround system was great, quality of image was great too. Bathrooms were disgusting. Pee/water all over the floor, toilet paper hard to find in all the stalls, counters were just as dirty. Parking is easy and it's in a good location. Plenty of things to do before/after catching a movie.

We love, love, LOVE Hollywood Palms Cinema! This place has become such a go-to for us--so many of…read moremy kids' friends' birthday parties are hosted here, and it's always a hit. We also love coming here for family time. It's not your typical movie theater experience--you can actually enjoy a full meal while watching a movie. I personally love that I can go beyond the usual buttered popcorn and order something like a fresh ahi tuna salad while still soaking in the fun. The vibe is super family-friendly, the memories made here are always the best, and it's just an all-around great experience every time. Cannot recommend this place enough!

Food is great, service is great, seating is great. Only wish they would ditch the cats with the…read morebells video and the video of the owner (video looks old and odd). We've been coming here since it opened and it has always been great. Light-years ahead of Hollywood Palms (they used to share owners)

Classic Cinemas Tivoli Theatre is just that...classic! I have to admit I'm a bit bias as I get a…read morehuge wave of nostalgia walking through those doors but I think even without that, it is just a great theatre. Sure, there's not the huge selection of movies that AMC theatres have, but they are so good at getting new highly anticipated flicks. Plus, they have the After Hours Film Society that brings in a wider variety of films for the most dedicated viewers. Lastly, you absolutely cannot beat the prices of tickets and snacks. There are two screens that rotate movies. The seats don't recline with a foot rest, but they are so much better since the remodel. Much more spacious and comfortable. The main theatre also has a stage which expands opportunity at this venue for live performances. Such a great locally owned well-run business.

Tickets reasonably priced, some discounts applied. Beautiful theater with large capacity. Free…read morerefills on popcorn, icee and soda! Tickets can be purchased ahead on line for small fee. Latest movies showing.

Do you like commercials? Do you like paying $16.74 and then watching 12+ minutes of commercials?…read moreThen come on done to Regal Bolingbrook! Who doesn't like paying money to sit and be forced to watch commercials! Seriously, though, DO NOT bother showing up at the movie start time. Don't waste your time.

we paid $77 to watch SCREAM 7 and had a whole bunch of little kids in the front row running around…read morescreaming and laughing and I went out to tell a member and they did nothing BAD BAD experience didn't even enjoyed the movie... and after the movie no employee to talk to looked like everyone was gone scary and not kool at all couldn't complain to no one then called the 844 # and cannot get a hold of no one 0 star

Very nice atmosphere. The only downside is the wait times if you order a meal while in the theatre…read more We tried ordering at the counter but it seems like there's not that many staff members available to help out. It's definitely a nicer theatre to check out.

visited this theater in what's supposed to be an affluent area south of Barrington with a close…read morefriend and their kids to see Mario on a weekday afternoon. We were the only people in the theater, yet the experience was surprisingly poor. Our orders were incorrect, and it took over an hour and a half for my meal to arrive. When it finally did, there was paper stuck between the cheese, which was completely unacceptable. To make matters worse, after paying, I stopped to grab M&Ms and was told I couldn't purchase candy because everything had to be ordered through table service. That level of rigidity, especially with no other customers around, made no sense. This place has clearly changed and not for the better. Management needs to take a serious look at operations here, because experiences like this will drive customers away. I would not recommend this theater.

We like this place. We've been here before and we'll be back…read more Tonight the hubs & I saw Wicked & the movie was fantastic! Our waitress was friendly & the food was expensive but decent. Couldn't get a frozen margarita like I hoped for but their house blue margarita on the rocks was a good alternative. I have a few points of improvement, the women's bathroom was crazy dark tonight & for some reason all the soap dispensers were not on the counter. One other note is the sheer loudness. Maybe it's standard these days in a movie theater, but it still feels abnormal. My smartwatch kept alerting me that it was above 85 dB throughout the movie. Memo to self to bring ear protection in the future!

I've been going here since the start and food portions have done nothing but get smaller and the…read morebill go up.. My LARGEST complaint is the now mandatory gratuity added into the bill! How dare you pass the cheap wages you pay onto the customer!

Nice comfortable seats. Big screen and good audio and very good popcorn, plus a senior discount,…read morecan't get any better than that.

I was in the area and decided to see the new Mj movie . This theatre is dirty ! Probably won't be…read moreback here!

Connie S. 020 May 16,…read more2025 Moved away 3 years ago to the Chicago area and made the 1.5 hour drive to Earlville just because I missed the drive-in! Such a unique experience that I was thrilled to enjoy again. My earlier review below from 4/30/11 still holds -- wouldn't change a word. This drive-in is a MUST DO. Food at the snack bar is fresh cooked and great. The counter staff moves you through quickly so you have your food in hand in plenty of time to enjoy it in your car before the show starts. $8 is the best price anywhere for 2 first run double features. Sound through the radio is perfect every time. Grass is lush and better than mine at home in the yard! As good as the movie experience is, the management and the way the drive-in is run is just as good. The place is clean and well kept. This is a great value for dates AND families and I hope it stays in business until I'm too old to drive.

So nostalgic. We didn't even mind that we were watching Twister and Twisters.. lol but we felt like…read morethe price was fair. The concessions were fun. We'd happily go back!

Saw the 30th anniversary screening of Jerry Maguire here. I have some hearing loss so I always use…read morepersonal captioning devices (most movie theaters provide them!) but unfortunately the ones at this location were pretty awful. The first one they gave me was broken so it was impossible to lock into the cup holder. The second one constantly sunk throughout the movie and had to be adjusted every couple of minutes. I got annoyed and ending up just holding it in front of me the whole time which was uncomfortable. I would come back to this theater but I hope they upgrade their captioning technology. The much smaller chain by my apartment has it figured out.

This is not worth the money there is no dine in , and the place looks like no one cares to clean it…read moreup after a rush. Short staffed and wasn't worth the drive in the cold just for stale popcorn and over priced fried frozen foods.