Love the owners and the job they do, but it takes too long for an appointment. Hopefully they will…read morehire some good help soon to be able to handle more dogs. I ended up going to Wash and Wiggles and had a great experience and same day appointment.

Hair of the Dawg is the most perfect grooming salon I could imagine. I couldn't be happier with how…read moremy dog looks afterwards, but most of all I love how caring they are with him, he gets lots of individual attention since they only have a few dogs at a time, and I know he is happy since he's actually excited to come back each time (he's always been scared at any of our former groomers'). They have a little yard for the dogs, toys and beds, and I can tell they make a big effort to keep the dogs as happy as possible during their short stays. On top of all this, they're so nice and easy to work with. I'll be coming here for a long time.

The staff is very friendly and the extra little bandana is always fun! It is easy to make an…read moreappointment and they usually can get you in last minute if necessary.

this place is like no other. I've seen animals and owners leave happy, comfortable and excited to…read morereturn. the move and care they provide to these fur babies is outstanding! cleanliness is top notch, communication is clear and concise. they never skip a beat when it comes to animal care. Marianna is by far the best groomer we've ever come across. My dog is so nervous. each time he happily goes inside, she embraces him and he is peaceful and happy.

I have been bringing my dog to Bark's for boarding (and for an occasional daycare visit) for…read moreseveral years. I love the staff and utilizing a small business owner. Making reservations online is very convenient. It is never easy to leave your pet but I am always confident my dog is in good hands.

are dogs had a great time at barks bed and biscuit. Everybody is always so nice and the facility…read morelooks terrific. bringing our dogs here whenever the opportunity arises.

i brought this lovely establishment my cat Precious, and lets just say that Precious is a 30 pound…read moretabby who isnt "precious" by any standard. so imagine my surprise when it came time to pick her up, the staff said she was the "sweetest cat" they had all day! Now, if they can tame "The Presh", anyone can. they are just the sweeetest group of people and they did a fantastic job!! and when i saw Presh on their facebook page, we were over the moon. thank you. would HIGHLY recommend. And presh has stopped ripping huge chunks of her fur at night!

Absolutely highly recommend these guys so polite and knowledgeable love it here been using them4…read moreyears now) for all my dogs spa needs grooming shampoo g and nail trim love Stephanie.she is so down to earth and practical very professional

Our puppy loves it here! There was a tiny mixup in the beginning on the room that we booked…read more for boarding but they made it right, and fixed it right away and also gave us a bunch of day care days to our account which was so sweet. We love taking her here for day care also and I'm telling you has the best time. Perfect place to get her energy out! Sleep like a baby. And the staff is amazing! Always so sweet and kind to us. I dont even mind the 25 min drive because it's worth it.

Since the franchise owner sold the Madison, NJ location back to corporate, I have gradually watched…read morethe level of customer service decline. I have been a loyal customer for many years and have entrusted K9 Resorts with my three pugs. Under the original owner and staff, both I and my dogs were treated like family. Unfortunately, my last three boarding experiences have been increasingly disappointing. Instead of being welcomed as a long-time customer, I have been greeted with comments such as, "Who are these dogs?" It was surprising and disheartening given our long history with the facility. The most troubling incident occurred during my most recent pickup. After I expressed that I was disappointed that no one remembers the dogs or me, the front desk employee became visibly upset. She went to retrieve my dogs, and while I was waiting in the lobby, I heard my smallest pug let out a loud yelp. Moments later, the employee came running into the lobby, yelling and holding out her arm, saying, "Look what your dog did to me," referring to what appeared to be a scratch. Furthermore I was being verbally confronted for expressing my dissatisfaction. The entire interaction was alarming and unprofessional, especially considering she was handling my three dogs at the time. I later called the location to speak with the manager, only to be told that she had resigned. I then contacted the corporate office in Berkeley Heights, where my information was taken and I was advised to contact the Regional Director. I did so, and he also took my information and told me he would investigate the incident and call me in 2 days. That was a week ago and I've heard nothing. My concern extends beyond poor customer service to the manner in which both I and my dogs were treated during this experience. I hope this matter is thoroughly investigated and that meaningful steps are taken to restore the level of professionalism and care that once made this location exceptional. It's is currently substandard. K9 Resorts has permanently lost my business. I don't trust them with my dogs and I don't like being treated poorly especially when I pay so much for their services.

VIP / Donna has been grooming our dogs for many years. Never had a problem. Great groomer who…read morealways arrives on time and does a great job. Our dog is very comfortable with her. Highly recommend.

they are VERY accepting of furries. I walked in and they styled me and i've never looked better.read more

Very Impressed with out first visit to the groomers. I was…read morereally apprehensive because my pup is one spicy girl. Chino is the best! Athena looks amazing and smells delightful. I have to give him credit because Athena is difficult to brush. She is quite mouthy. I can only imagine how much of an ordeal cutting her hair and nails were like. My spicy lil pup came out looking Fabulous, not stressed out or anything. Will be recommending Doggy Styles to anyone and everyone looking for a groomer. I'm extremely happy over all. Will be coming back again real soon!! Thank you so much Chino!

The dog spa did a great job grooming my pup for her first ever grooming experience. She came back…read morefluffy, clean, and happy! They treated her so sweet and I'm excited to see how she reacts for her next grooming experience. The price was right as well! The only draw back is it's hard to get in contact with the owners to ask any questions, you're required to leave a message and they call you back with a day or two.

I asked for a teddy-bear like cut for my Maltese puppy and he came back with a very messy cut. My…read moreentire family laughed when they saw him. They cut his hair like a terrier when I explicitly asked for not that. It's not just the style though, the cuts themselves were blunt and uneven. Seems like a very amateur cut.