I have a skittish 16 yo dachshund mix in desperate need of a nail trim and grinding. One of the new…read moregroomers could not handle all of my dog's movements. Brittany took over after seeing my dog get increasingly stressed out. Brittany took the time to cuddle and cradle my dog while she realized cutting the nails was too stressful, she ground all of my dog's nails instead. My dog was much calmer with Brittany. My point is, Brittany is a wonderful asset to Petsmart's grooming team! I'm going to request Brittany to trim all my dogs nails from now on. I gladly give Brittany five stars!

My dog had a rash and this store is close to my home. I popped in looking for over the counter…read moresolutions. The aisles have signage but I wasn't seeing what I was looking for. As I walked around confused a helpful employee saw me and offered help. I told the employee what I was looking for, they took me directly to the aisle and made recommendations based on products. It was awesome! I would definitely return for pet needs. The store itself is dark inside and checkout was very busy. They did open another lane which was nice.

We pushed back buying new food for our puppy (adult dog) for a few weeks now, and just happened to…read morebe in the area. Instead of going to the other retailer down the road, I wanted to check this place out instead! Clean store, very welcoming staff, and great selection of food and treats. My Havanese was smelling everything - the vibes were nice and not chaotic. We ended up with bag of new kibble, and a dental chew. They have grooming in the back of the store, and a self dog wash center which is pretty cool. They also offer vaccinations every Thursday, as long as you sign up in advance! Near the register, they have shelves to donate goods for animals in shelters and little bios in case you are interested in adoting them! It has a really good local feel to it, and I think we will be back to try grooming for our hairy dude.

Mindy was great with Klay! He's happy with his grooming! Great and friendly staff. We will…read moredefinitely be back!

Akaria was very helpful and promptly greeted us…read more She was patient, answered our questions, showed us vet records, and helped us pick a dog that was right for us. I appreciate the kindness

If you want to be assured that your pet is the product of a puppy mill, shop here!!!!…read moreThey will come to you diseased and have a high rate of congenital defects. Buy insurance based over their bogus agreement and outright lies about the animals health. Shit them down!!!!!

Stopped by this location as i was in the area. I've came to this location once before and used the…read moreself service wash stations. I like this location for the self service as they have more than 2 wash stations, and it's not enclosed in a small room like the other location closer to my home. I didn't use the self wash station on today's visit. I only came in to buy more treats for my fur baby. They had a decent sale going on. Buy 1 get one 50% off. Well stocked shelves. Staff was cordial. Plenty of parking outside.

This florissant store does not stock items that are on sale. I will stop shopping here because of…read morethis and other misleading sales tactics.

I came here to check it out and was surprised at all they had to offer. I thought they only did…read moregrooming but it turns out they have a whole store full of treats, food, and etc. I took my time looking around as each aisle was packed with goodies. I was picking up a toy for my friend's dog and managed to stoke up a conversation with the person working the register. She was incredibly friendly and helpful in giving me information regarding grooming and other services they offered. While I couldn't commit to a time just yet, I was able to register so that I could do so in the future and they even gave me a free gift! I can't wait to bring my puppy, Rocco, because I think he'd have a ball!

When I showed up today they told me they had called me to cancel. I looked and they had called me…read more20 minutes before my appointment, I was on the phone and they didn't leave a message. Told me the groomer wasn't feeling well and would have to reschedule. As I told them Friday wouldn't work for me as I was looking at my phone to check my calendar they moved on to talking another customer. Won't be back there and can't recommend them for anything over the total lack of respect and customer service.

This is a great place to volunteer if you are looking for opportunities. The leads train you…read morethroughly and explain their twice a day process to clean the litter pans, feed/water, and provide a scratch or hug if appropriate. They follow appropriate procedures for avoiding any cross contamination, required vetting, and administering meds when needed. They have supplies and cute items for your pets too and all purchases go back to supporting the cats care! They mainly take in strays and surrendered cats, so consider taking one or two home and give them the love they desire!

I ws rather shocked. 2 or 3 folks sitting at a table but almost every litter box was dirty. they…read morehad been dirty for some time. if I was adopting out kitties...I would make things spotless. I have volunteered for many years at shelter, and we always kept kitty cages spotless. some litter boxes so full of "stuff", nowhere for cats to go anymore. also, sure would be nice to know cost of adoption. did not have info until I saw it posted. 3x what other shelters charge. $150. I know many vets donate their time or greatly reduce their fes. if this is not happening for them..they need to bring in someone to negotiate fees or get some volunteer hours from a vet. ty.

Stopped in here for some holiday shopping and I was able to pick up a few stocking stuffers. This…read morestore has a great variety of items from clothing, to crystals, to cups, to camping stuff. You can find something for ANYONE in here! Cool unique items too! The store is nicely organized and items are clearly priced. When it's busy it can be very tight and difficult to move throughout the store. Opportunity for better signage to find this store - the outside sign says "life is good".

Jake's on Main is an amazing shop! As a customer you are greeted by positive employees and an…read moreamazing selection of Life is Good merchandise and so much more! There is something for everyone. The newly expanded store has even more to choose from. There is so much to see! They have shirts, hats, sweats, loungewear, stickers, mugs, towels, blankets, games, jewelry, seasonal items for men, women and children. Jake's is also engaged in so many activities on Main Street and throughout the St. Charles community! If you haven't been to Jake's yet or haven't been in a while, hurry in! You won't be disappointed!

The new manager of the grooming salon, Brooke, is unfriendly, our Golden Retriever doesn't even…read morelike her (which ought to tell you something), and she told us we should find another place to get our sweet dog groomed because she apparently didn't like the blow dryers, and she could not guarantee the grooming would be done in less than 4 hours. I signed up for the VIP treatment, which would have meant my dog would be seen right away, but the person who booked my appointment overbooked the groomer, so I was forced to leave my dog for over 3 hours instead of the 2 - 2-1/2 hours I signed up for. We have been going to this Petco for over 20 years with several different dogs. The previous manager, Paige, was great, but she is out with back surgery. Plus, just try to get help finding the right dog food. I needed Pro Plan Large Breed Adult Chicken and Rice formula, but ended up having to find it myself. We like to support local business whenever we can, but not when the employees are incompetent, unfriendly, and dismissive. Chewy.com is cheaper and delivers to my door for free. KennelWood has a much more customer-friendly staff, and they will be our groomers going forward.

Very small store compared to what I'm used to. I was looking for betta fish but they did not have…read moremany. Parking was okay. I didn't end up buying anything.

The clerk helped me find the right enzymatic laundry soap to take out my cat's urine scent from a…read morecover, and they also had a good selection of these cool, refillable catnip Kong toys! Both kitties approve :)

So kind and helpful always! Lots of fish and small mammals, as well as supplies of all sorts. I buy…read moremy crickets here and they are cheaper than anywhere else. Highly recommend them over any big box store. Shop local!