This staff has been caring for my fur babies for over 10 years. My recent experience with my love…read morerequired surgery and they were phenomenal! Thank you from me and Elvis!

I had started going to this vet when (after my fabulous review) my regular vet was getting so busy…read morethey could not take pets in on same day calls. So I started using RRAH because they were close and they had same day appts. They were passable. In my most recent experience, I took my dog London in for a shot for her allergies (she is so itchy, poor thing) and asked they pay special attention to her ears. They found a hematoma in her ear that they were afraid would progress into the ear canal and started hounding me about surgery. Since I was unprepared and, unfortunately, poor, I had to consider what they were asking, but they continued to hound and harass me about what I was going to do. I finally had to explain that this was a lot of money for me ($600ish) and that I would have to work on getting the funds together and get back to them. When they brought out the estimate, the tech also continued to badger me about scheduling the procedure. I also want to note that my pet had increasingly become skiddish and wary of going into this vet which was NEVER an occurrence prior. And in this case, I might understand why. From outside in the parking lot (Covid rules) I could hear my dog crying and yelping while being examined. I did get the money together and scheduled her for the procedure. She went in, got it done, and was sent home with a cone on her poor head and some medicine and warned that if she started shaking her head to contact them. What do you know, what they warned me about occurred and I contacted them immediately. Going by the timer on my phone, I was put in hold for nearly 20 minutes, when they picked up, I had a question for which they put me on hold for a little over 10 minutes. They asked me to come in and get some medicine for her. I was not informed of the price or even that there would be a price since the success of the surgery depended on her not shaking her head - and there is a medicine specifically designed for just that which, for the life of me, I cannot understand why this medicine was not sent home with London in the first place. Since no mention of cost or price was elaborated upon, we packed up (we were camping) and came straight to the vet. Luckily I had money on me because, surprise, there WAS a cost involved. A minor cost, but one that I was never made aware of. At the vet, more time on hold as I was put on hold for 8 minutes when I called upon arrival, and 3 additional minutes when I had questions. Finally this was all resolved while we sat in the parking lot and they were to bring the meds out to me (again Covid rules) after I paid, which I did. The girl handed me the bag, did not say thank you and did not express an iota of concern for my dog who was with me. If they had a problem with me, I get that, I was grumpy, but not rude. I was concerned that London was in pain and that her pain might lead to her undoing the procedure she just had. But this is a professional medical establishment and to act in that manner and not even take a GLIMPSE at my dog (no Vet contact on this at all, vet would not come to the phone, hence why all the hand offs to people who had to turn around and go back and ask them). Just here are your pills, no instructionson taking the meds, no thank you, no "aww poor thing". I have to do better for London and it starts here. No more Rock Road. They are concerned primarily with UPSELLING and high pressure sales tactics. London has been giving me clues that I have been hesitant to acknowledge until now. If you have read this far, take your pets to Overland Animal Clinic on Lackland.

So let me start out by saying the Humane Society has the vet center one one side and the adoption…read morearea in the other. There is plenty of parking around the building and even an area to walk your new dog (or walk one if you volunteer). I have been to humane societies in Texas, Hawaii, California, and North Carolina and this is by FAR the best one! Not only are the staff very friendly here but the place is pretty clean for having such a large facility and the amount of animals they have. Not only do they have dogs and cats here but also small animals such as rabbits, hamsters, and guinea pigs. I have never even seen another humane society have anything except dogs/cats. I came in the day before Valentine's Day and because I had looked online the night before and saw a cute chihuahua/min-pin mix listed on the site. I was not sure how often they update the site, so I decided to get up early in the morning and see if the pup was available still when the place opened. Once I got there I realized there were only a few customers there which was nice because it wasn't super busy. The lady at the front asked if I needed help and I told her I would like to see the two chihuahua mixes in the front lobby window. As I looked I realized that there were two cream colored girls and a black/brown boy. They had arrived from Arkansas and apparently were siblings. Originally I wanted the first girl, "Autumn" but wanted to spend some time with each one to see their personalities. As I played with Autumn a but I could tell that she was very timid and knew that would not work too well with my 2.5 year old cavapoo. My cavapoo is already very submissive so I was looking for a dog with a little more spunk. I then played with the other cream girl, "Summer" and quickly saw that she was playful and very energetic. She even gave me a few kisses and had no issue with me picking her up, touching her paws, looking at her teeth, or with coming to me. I decided that she was the one to get and hoped it would be a good match for the household. The adoption process was very simple, just fill out some forms and pay the amount for the puppy. Each dog is different depending on their age and if they are a desirable dog. I really wanted her siblings to get homes quickly (and felt terrible I couldn't get all of them) so I also put $50 each on the adoptions for her siblings. Summer's new name is Laila since once she was around my other dog she likes to paw him in the face as they play. I decided she should be named after Laila Ali and she is doing great! My other dog adores her and they love to play around and chew on chew bones. She is already crate trained and house broken too. She does have a few accidents every once in awhile but it was because she had a urinary tract infection. I have started training her and she consistently knows sit, stay, at ease, lay, get down, shake, and come here. Thank you to all the staff for helping us with the new addition to the family! She is so cute (and stubborn at times) and brings so much more joy to us!

For anyone who needs their pet spayed or neutered this is not the place to go if you're on a…read morebudget. I thought that I could come to a humane society that marketed themselves as a low cost clinic....turns out I'm $850 in the hole to spay my two cats. The price package was not well explained, other options were not given and when I asked for an itemized bill it was very underwhelming and lacked actual numbers. I called multiple people within the facility and asked for a breakdown and to better understand and got the run around. It's crazy to me that the humane society is that expensive. I won't be going back.

I first met Lauren when I thought I wanted a Cavapoo (Cavalier King Charles spaniel & Poodle mix) …read more We went to see her puppies, but my husband thought a Cavapoo would shed too much. We had Cockers for years and really loved them. Talking to Laurel, we decided to order a Maltipoo (not even bred yet). She had such extensive knowledge about every breed she has that we both felt this was a better choice for us. She is so VERY careful with her breeding schedules that the pup would not be available for a few months. If she ran a puppy mill, she would have at least tried to talk us into a puppy she had available right then. Our puppy was born later so we went to see her and she was darllng! When she was old enough, we picked up the little bundle of white fur. She was perfect. Smart, affectionate...just what we wanted. She had been vet checked, given first shots, microchipped, etc. Laurel made sure I knew how to care for her, gave me a generous supply of food to last until I could get some for her. We never had any health problems because Laurel knows about all the possible problems and has the pups checked to know they are OK when they leave her home. We got along great until my precious baby was 4 1/2 years old. She got out into the dead-end lane in front of our house, was hit by a truck and my worst fear happened. She didn't suffer, but I did! I searched for rescue Maltipoos and Maltese, but people don't rehome Maltese often because they are so wonderful. I called Lauren (I was crying for Beatrice and so was Lauren) but she had 2 Maltese girls from her last litter. Again, the puppy was perfect and helped fill that hole in my heart. We also have 2 older rescue dogs and my new baby loved them. Sometimes too much. They would rather sleep than play sometimes, so now we have 2 darling litter-mate girls that are cousins to the baby I lost; they have the same grandmother Beatrice had. I even see some of her mannerisms in them. They entertain themselves and us with their antics and our older dogs get their sleep in. My sister also lost her dog to old age about the same time we lost Beatrice and ended up getting a Cavapoo from Lauren, too. She is perfect for my sister. Someone on this website made a comment that she thought Lauren had a puppy mill, but there must be more behind the story because nothing could be further from the truth. Lauren is very careful with her breeding program, retiring her breeding dogs when they reach an appropriate age, Her dogs have good food, recreation, love, room and a place to run and enjoy the outside, and are well cared-for. She always has dogs in her home with her. NOT ONE DOG is forced to spend their lives in tiny cages with little food or water and no recreation. I know this because I went to her farm to see for myself before I would get a dog from her. Anyone who thinks differently is sadly mistaken. I have fostered dogs for an animal rescue near me for several years and have seen dogs that come from those terrible places. I won't go into any details, but I have shed tears just seeing how hey have been so extremely mistreated. I have told many people about Dreamcatcher Hill and will continue to do so because I don't think anyone could be more concerned about their animals and the homes they are going to than Lauren at Dreamcatcher Hill. Sorry this is so long, but I had to let everyone know that though I'm not a close personal friend of Lauren's, I feel privileged to have found someone who cares so much about their puppies so I can have such smart, well-bred companions!

My Westie is a healthy and happy 14 week old puppy. Been to the vet a couple times with no health…read moreissues. Laurel was very helpful when he had some transition issues to my home and made some recommendations on how to get him over the hump and start eating. Worked like a charm I would recommend Dreamcatcher Hill Puppies.

Absolutely useless. My cat is stuck in a high place. I called fire, they told me to call animal…read morecontrol. Animal control says no you have to call fire. Whats the point of being animal control if you cant help with an animal? Now i am going to have to get a 40 ft ladder and climb myself up there. I am very ill. I have a plethora of health issues. I am going through radiation treatment. The fact that i have to do any of this is indicitive of a useless orginization and wasted tax dollars. Shame

STL County Animal Control is a amazing organization that care about animals and people!! I'm soo…read morethankful that they understood my concerns about excessive, unruly and random animals. With thoughtfulness to myself and the animals. They assisted me, and it means so very much!

Cat lovers, come on down!…read more Clean cat cafe with lots of cats roaming around and playing that are adoptable. I was in trouble the moment I stepped inside. My husband and I already have 3 and I wanted to take more home I went with some friends who also love cats and their daughters. It was a great time. You reserve a time frame online. Be careful if you have children though, there is an allotted time frame for children below a certain age. We stayed for 30 min instead of an hour since one of the girls was below the age of 2. Super friendly staff, regular goers who were eager to share stories of the regular cats. An overall great experience. It would've been better if I took one home but I can't have zoo at my house even if my husband would approve

We loved our visit to Cat Zen. The atmosphere is so warm and welcoming. The staff is incredibly…read morepatient. The kittens are obviously cute. The place did not smell like cats, which was a welcomed surprise. They limit the amount of people let in at a time to avoid overcrowding. Kids 6 and under are limited to 30 minutes whereas kids 7 and over can get 1 hour time slots. We will absolutely be back.

We adopted our rescue here and continue to come back for vet services. Olivia loved our rescue…read morebefore we adopted her as if Mimzy was her own dog. Everyone here treats me and my family with respect and loves our dogs! We love this place.

DO NOT USE THESE PEOPLE!!! "Olivia" (who runs the adoption service for this company), is rude and…read moredoes not return emails. She showed us the dog we were interested in and required that we provide a medical history of our current dog. Was happy to provide these details the next day and emailed them to her. She then sends us an email the next day stating we were denied. We are absolutely devastated by this as we are excellent dog owners and wanted to open our home to saving a shelter dog. We have been crushed by this experience and don't want anyone else to have to go through this process. Olivia is someone we would NOT recommend to work with.

Great, clean and organized service. We got our beautiful young cat from them…read more It is a great adoption place and is providing comfortable environment for all their pets.

Everything went well here despite ourselves. My boyfriend was coming into town to visit but he has…read morean anxious dog that hasn't met my anxious cat, so we thought it would be best to board him (he's REALLY good at "school") for the weekend while he was in town. His normal place sent him a last minute email that they had accidentally overbooked and he would be waitlisted. By last minute, I mean 30 mins before we were going to leave and drop him off. In a panic, we found Country Acres, who was able to take him last minute. They are incredible kind and patient, despite us getting every piece of information wrong. We knew his pup was in good hands, because all of the handlers we met were so nice and understanding, and at pick up explained he had actually ran out of food in the morning and they supplemented. The facility is extremely well maintained, offers additional services to really make your furry family member feel at home or pampered.

Staffs there are super kind, even though I only used their cremation service, they made me feel…read morethey would take care my dog. thank you for that

My elderly Dad needed help for his dog who stopped eating and drinking. He walked in to his normal…read morevet (Overland Animal Clinic) to request an appointment. The only availability offered was a 3-week wait. Unfortunately, we (the family) found out too late so we couldn't advocate or help find another vet before she declined beyond help. RIP Chloe.