The new manager of the grooming salon, Brooke, is unfriendly, our Golden Retriever doesn't even…read morelike her (which ought to tell you something), and she told us we should find another place to get our sweet dog groomed because she apparently didn't like the blow dryers, and she could not guarantee the grooming would be done in less than 4 hours. I signed up for the VIP treatment, which would have meant my dog would be seen right away, but the person who booked my appointment overbooked the groomer, so I was forced to leave my dog for over 3 hours instead of the 2 - 2-1/2 hours I signed up for. We have been going to this Petco for over 20 years with several different dogs. The previous manager, Paige, was great, but she is out with back surgery. Plus, just try to get help finding the right dog food. I needed Pro Plan Large Breed Adult Chicken and Rice formula, but ended up having to find it myself. We like to support local business whenever we can, but not when the employees are incompetent, unfriendly, and dismissive. Chewy.com is cheaper and delivers to my door for free. KennelWood has a much more customer-friendly staff, and they will be our groomers going forward.

Very small store compared to what I'm used to. I was looking for betta fish but they did not have…read moremany. Parking was okay. I didn't end up buying anything.

I came here to check it out and was surprised at all they had to offer. I thought they only did…read moregrooming but it turns out they have a whole store full of treats, food, and etc. I took my time looking around as each aisle was packed with goodies. I was picking up a toy for my friend's dog and managed to stoke up a conversation with the person working the register. She was incredibly friendly and helpful in giving me information regarding grooming and other services they offered. While I couldn't commit to a time just yet, I was able to register so that I could do so in the future and they even gave me a free gift! I can't wait to bring my puppy, Rocco, because I think he'd have a ball!

When I showed up today they told me they had called me to cancel. I looked and they had called me…read more20 minutes before my appointment, I was on the phone and they didn't leave a message. Told me the groomer wasn't feeling well and would have to reschedule. As I told them Friday wouldn't work for me as I was looking at my phone to check my calendar they moved on to talking another customer. Won't be back there and can't recommend them for anything over the total lack of respect and customer service.

So disappointed, took our mini golden doodle puppy to their groomer, and had face-to-face…read moreconversation about length, style, look. When we got our puppy, I was beyond disappointed she did everything we asked her not to do! We will not be back, especially if it's the level of care. Also, our puppy seemed almost traumatized, not her puppy crazy self.

Lots to offer here from pet supplies to grooming services - also self help dog washes. Employees…read moreare friendly and helpful.

The clerk helped me find the right enzymatic laundry soap to take out my cat's urine scent from a…read morecover, and they also had a good selection of these cool, refillable catnip Kong toys! Both kitties approve :)

So kind and helpful always! Lots of fish and small mammals, as well as supplies of all sorts. I buy…read moremy crickets here and they are cheaper than anywhere else. Highly recommend them over any big box store. Shop local!

Lacey is a 10 year old, shy Cavachon breeder dog rescue that loves her visits for grooming. She is…read moregroomed so well and seems to relax a little when she sees the familiar door and staff.

The staff are always friendly and they do a great job without charging a lot. Will certainly returnread more

We had an appointment to take our Golden-doodle in for grooming today which was a Friday at 1PM…read more The person checking her in seemed to be perturbed and short that we were there later on a Friday with a big dog. They seemed overworked and just not happy to see us or a big Golden-doodle. They then said that my dog's ears would have to be shaved due to mats after about two seconds of feeling them. Don't get me wrong, there were some mats but not excessive to the point of shaving. Our pup has thick beautiful hair and there was no thorough inspection done. She literally felt them for 5 seconds and said we have to shave them. #lazy We are extremely busy and don't always do a good job of brushing daily, but we do try. My wife left her there anyway but then we decided no we are not shaving her ears. So we went back to pick her up. The associate then treated my wife rudely asking well what are you going to do. She simply said I'll use a special brush and comb to fix her ears and they asked are you taking her somewhere else. My wife said yes we were taking her somewhere else. At that point they said they could do that but it would cost more and we have to pay up front. No thank you at this point. They should have inspected more closely, wanted to put in the effort to keep my dog sexy and offered that to begin with. And by the way, we were willing to pay extra for the help. We get it. But to simply say we have to shave them, no. My wife came home and spent about 30 minutes and got all mats out and she is now ready to get a wash. All I want out of a groomer is one that is happy to see us, one we can trust to make our pups look great and they try to make the dogs feel comfortable and pampered. That was not the vibe today and we will have to look for a new groomer down the road. Maybe it was due to it being late on a Friday but if that's the case they need to do a better job at booking the appointments.

Our senior husky has always been given baths by us but recently with her age, has not been going…read moreupstairs (where the bathtub is) so this was her first time at a groomer. They were friendly upon bringing her in and promptly checked us in. 2 and half hours after her appointment they called to let us know she was ready! She smells amazing and is so soft! Worth the price for sure!

Great place to take my dog for daycare and boarding. They are clean and we'll organized. My dog…read moreruns to the staff , wags her tail and is showing she is happy comfortable at Almost Kennels .

IF you can be absolutely positive within 5 minutes of time to drop off and to pick up AND if you…read moredon't mind paying an extra day on both ends of your reservation to accommodate the very short times that the place is open on Saturday and Sundays. They feed your pups remarkably late in the morning so often when we pick them up at 10ish they have not been fed. The owner is over the top crazed about drop offs or pick ups that are not at the scheduled time and cannot tolerate change, so if you live miles away and you can't exactly figure out your time to site you will be chastised and told to not do that. I WILL NOT BE GOING THERE ANYMORE. It cost too much money to board the pups there and deal with terrible customer service, paying for additional days because of limited pick-up times is too much for me. The dogs might like it, but I don't.

We've been happy customers for years. Alicia and the team continue to take great care of us! She…read morespecial orders the dog food we like, which is beyond helpful. And the team is consistently friendly and helpful. Plus now I can recycle my dog food bags here. What a great store!

Stopped by this location as i was in the area. I've came to this location once before and used the…read moreself service wash stations. I like this location for the self service as they have more than 2 wash stations, and it's not enclosed in a small room like the other location closer to my home. I didn't use the self wash station on today's visit. I only came in to buy more treats for my fur baby. They had a decent sale going on. Buy 1 get one 50% off. Well stocked shelves. Staff was cordial. Plenty of parking outside.