This team went above and beyond to accommodate me today. Mark and Anna hooked us up after Hertz at…read moreAC airport dropped the ball on our reservation. We were in and out in no time, with the perfect vehicle for our trip. Thanks! You guys/gals rock!

The bad is they use Bluetooth technology to see level of gas. We have to judge by the gauge and…read morewhen you turn in the vehicle they do not inform you if your short or over. They then charge your card almost a month later. They do not credit you if you overfill the tank

Very nice car ......flew in from California to visit my family here .....Thanks for excellent…read moreservice!! We Will return again ! Thank you

From the owner: Do LaLu – We have the car for you. Always ready night or day so you can be on your way without…read moredelay. We offer FREE transportation to our location in Northfield from the Atlantic City airport and all the Atlantic City casinos or from anywhere within 10 miles of our location. Choose a new Kia with all the latest features or a classy BMW for a fancy function. How about a nice roomy VW Jetta to shop around town. Scan our QR code or just go to LaLuRentals.com. You can always reach us anytime by phone or text at 609-453-0088.

This is the only car company I have used on my visits to AC. The location is literally steps away…read morefrom the airport. pretty average experience. staff is average. Prices fluctuate, depending on if it's a busy time or not in Atlantic City as far as Tourism

To Whom It May Concern,…read more I am writing to formally complain about an extremely poor and unprofessional experience I had with Budget Rent a Car on January 15, 2026. I reserved and paid for a premium/luxury vehicle. Upon arrival, I was informed that no such vehicle was available and was instead offered a midsize standard vehicle. I was told that the vehicles were "basically the same" because they were newer. I strongly disagree. If I had wanted a midsize or standard vehicle, I would have rented one. I specifically chose and paid for a premium vehicle, and the substitution was unacceptable. The situation was made significantly worse by the behavior of the counter agent. The agent was extremely rude, unprofessional, and dismissive. I was told, quite bluntly, to either accept whatever vehicle was being offered or "take an Uber" to my destination. The agent then proceeded to mock me in front of other customers, as if I were causing a problem simply for expecting the vehicle class I had reserved. No effort was made to find a reasonable solution. Instead, the agent escalated the situation through attitude and disrespect. This was one of the worst customer service experiences I have ever encountered. I am 61 years old, a businessman, and a frequent traveler who rents cars often. I have never been treated this way by any rental company. To make matters worse, the entire process took approximately one and a half hours, as there was only one agent working and he was going back and forth between Budget and Avis. The agent appeared overwhelmed and agitated and was openly arguing with another older employee in front of approximately 20 customers. This created a very uncomfortable and embarrassing situation for both myself and my wife. This experience was not only frustrating but humiliating. It reflects a serious lack of training, professionalism, and customer service. If these issues are not addressed, Budget risks losing loyal customers and damaging its reputation. I hope this matter is taken seriously and that corrective action is taken to ensure no other customer is treated the way we were. Sincerely, Miguel H.

I have purchased 5 cars from auto lenders and always have a great experience. I worked with Mike H…read moreand he not only got me a great price on my trade in, but over delivered on everything else. Highly recommend coming here and asking for Mike!

I'll start with one major warning: BEWARE of financing sneaking in a $1500 GAP insurance plan…read morewithout your knowledge! Thankfully it was cancellable but I still had to wait months to be credited. I bought an Audi Q5 and lost several thousand dollars. I had nothing but problems. They had to send it to an Audi dealer twice because they couldn't fix it. It had rear differential issues then major safety system failures. They said they were going to call me when the parts came in well over a month ago! That call never came. I asked them to buy the car back and I'd purchase another and they agreed but only paying with me MUCH less then what I paid them. I wound up trading it in to a different dealer with way more integrity than this place. This was by far the biggest large purchase mistake I've made in my life. While on hold the service dept got on the line and started telling me the engine was bad and the manager said he wouldn't take on the cost to repair. They thought I was a different customer. Imagine that poor person's dilemma!! The one star is for the salesman. He tried to work with me but his hands are tied because ultimately he has no power over the management.

Ladies and Gentlemen .... start your engines and if your own vehicle can't take on the challenge of…read morethe journey you are planning then South Jersey residents have one excellent choice ... JUST FOUR WHEELS!! Our church has been involved in mission projects for years in SE Kentucky. We are transporting teenagers and older adults across Middle America for 12 hours until we reach the very narrow winding mountain roads of Clay County, Kentucky, where you absolutely need a reliable vehicle. Then during the mission trip we need to trust our vehicle to get our team to the mountainside or valley homes of some of the poorest individuals in the United States where we will do our best to make their lives better. I cannot say enough about FOUR WHEELS because they have provided us with superb transportation at reasonable rates for each mission trip. The vans we have rented have always been ready for pick up on the date and time we agreed to. They have been clean (Ok, it is hard to clear up tobacco smoke's residue from the seats of a van but a can of Febreeze helped clear up the air when I was tasting cigarettes as I drove the van away this year.) and in excellent condition; the vehicles have been relatively new, easy on gas, and with very effective brakes. But, the best part of FOUR WHEELS in Absecon is the customer service! Every year I have dealt with an incredible young woman whose pleasant demeanor and smile have made me feel so good about dealing with her and FOUR WHEELS. Sol is AWESOME and would enhance any business with her personality, knowledge and willingness to firmly back the company's policies in a professional manner (I have witnessed some truly obnoxious customers attempting to get a rental "their way" rather than by following the rules. During my last visit one man left cursing because no one would be at Four Wheels to serve him after their closing hours; Sol was polite and explained the reality.). Our church knows who we will be calling the next time we are going on a mission trip and in need of a van ... if you need a set of wheels you should be calling FOUR WHEELS too!

Spoke with someone on the phone about a long-term van rental that would have cost me over $5,000…read more The Galloway location never returned my phone calls thus I took my business to Enterprise where I saved money and have professional service. The lack of professionalism in this area never ceases to amaze me...

Thanksgiving and we are headed north for a 2 1/2 hour drive. My wife's Fiesta was out of the…read morequestion and my truck is in the shop. My Insurance company has a deal with enterprise and the website had a Ram 1500 available. We made the reservation online with no problem. We receive an email with the confirmation number. All was good I go to pick up the truck? No truck! Recap Wednesday before Thanksgiving two hours before we leave Enterprise has no ride. I was a little disappointed to say the least. But there was good news we could have a 15 passenger van or some compact car for the same price. Yeah pause for affect... no! At this point they started scrambling to locate me a truck or car. Good news the Vineland store had a truck. I let them know about my time issues so they deliver it to my house. They agreed and by 12 noon 30 minutes before departure they arrived. Wow now nice work guys I appreciate the hard work. 5 stars... but since you waited one hour before pick up to call - you lose one. I liked the truck so much, we might actually buy it from them. Check out was a breeze! But good cover so you get 4. And a grateful thanks

Customer service 0/10 My friend called late afternoon and…read morewas told they have a rental there , I was arriving close to the closing time so I gave them a call ahead of time telling them I was only 6 minutes up the road and they said no problem, we will see you when you get here... we got here at 5:02, they close at 5 and the guy said we can't give you anything and locked the doors!!!

First off, let me thank the manager that was working the night I arrived LATE from FL. He was very…read morekind and considerate. I thank him for helping me get a car and for making sure I was not stranded in AC. Thank you Sir! The car was great and it made it's way all the way to VA safely. I changed my reservation last minute and this gentleman made sure it was not a problem.

Enterprise as a company simply does not care for customer service. Basic response times are poor…read more Poor negligence in vehicle inspections. Problem handling skills are non-existent. Both customer service line as well as the location local services lacked any accountability and ownership. I will not be using enterprise again. It's a shame.