Actually zero stars, but it's not an option. I'm not spending one more dollar at Shoppers Drug Mart! I can easily find places to shop for the same items, and not be harassed by pushy cashiers! In the past few months I've noticed that cashiers harass their customers to an extreme if you do not carry (or want to own) an Optimum card. I don't mind being asked once if I own one, or even if I'd like to have one, but they will not take NO! as an answer to a point of being extremely disrespectful. I have to say no at least 3 times, and I've since become way more assertive about it. I thought it was just a bad experience from one staff member on one occasion, but this has happened at multiple locations now, different cashiers on different days, so I'm taking my business elsewhere. I'm willing to bet the higher ups at Shoppers have recently trained staff to push the Optimum card or even give incentives for getting people to sign up. It's the world we live in for big corporations to track consumer spending habits, and perhaps the staff there are really naive and truly believe that it's all about saving consumers money, or perhaps they are just trained sheep! Even though this is why these cards exist... it's not my issue with signing up for an Optimum card. I just plain do not want one.
My issue is that NO means NO, and they shouldn't go on and on with their reasons why I should have one, and how much money I'd save, and waste my time with various other reasons.
Shoppers Drug Mart staff should really consider the quality of service they are providing because they may not have a job a year from now. Wonder why people are online shopping more and more these days?
Reasons like this. It's easy to find another place to shop. read more