Nelia needs to improve her customer service and her attitude. Got a very rude response when I asked her for some help. I totally appreciate she is busy. Just be kinder. read more

Well this Shoppers is definitely not awesome in my dictionary. The reason is because this Shoppers charges more than the other Shoppers near my place. An example is 4L jug milk. Usually 4L jug milk is less than $5. Here sells over $6. Sale items are the same at any other Shoppers Well, I have to say they do have a good selection of cosmetic. Its as if they sell cosmetic and not the other drug store stuff. read more

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I went first to the post office inside Shoppers Drug Mart. The staff member was very helpful. Afterwards I wanted to purchase some heavier items. However their carts aren't allowed in the parking lot. I asked a staff member by the checkout if I could take out a cart to my car if I bought heavy items. I was curtly told no. I told her I would shop elsewhere. She obviously didn't care. I will avoid this store in the future. read more

good service but some rude employees. I've found almost everything that I've needed. There have been very few times where I've entered and come out empty handed. everything Ive found has had great value and nothing's been that feeling of dread where you feel you regret getting the purchas. read more

The best thing about this Shoppers Drug Mart to me, is that it is open 24 hours. Yep. Midnight to midnight. Its not very often in my life that I am so ill that I would drag myself out of bed to hit a pharmacy in the middle of the night (or more likely that we run out of mix, and there's no 7-11 in my neighborhood), but there is comfort in knowing that this service is available. The store itself is massive, so pharmacy aside, pretty much anything you are looking for can be found here. The cosmetic counter is amazing and I must admit, the snack aisles are too. I've also popped in here quite a bit for the post office. The staff are friendly and knowledgable. I've never had a bad experience here, so 5 stars all the way. read more

Shoppers Drug Mart - Drugstores Near Me - Calgary, Alberta

So last night I made a mad dash over to Chinook Mall because I had two hours - count it - TWO HOURS to get there, find a birthday present for my mom, get it all wrapped up, and get to her get-together. Oh, and I had to get this all done without having access to a car. Sounds impossible doesn't it? Well, I did it. And it's all thanks to Nalini at this particular location of Shopper's Drug Mart. Nalini works in the beauty boutique there, and the second I walked in, she asked me how she could help (I must have looked completely out of sorts and stressed ). I handed her a perfume sample and for whatever reason, the name of the perfume wasn't on the sample, so she sprayed some of it on her hand and knew EXACTLY which perfume it was, which edition, and where in the store I could find it. In fact, she even walked me over and handed me the gift box. She then told me that she would ring everything through for me, gift wrap it all in the most beautiful gift bag (along with a slew of freebies inside) and help with anything else I needed in that particular moment. Now THAT is what I call service. Thanks to Nalini, I was in, out and fully equipped within 15 minutes of stepping foot into Chinook Center. HOLLLLAAAA. I have nothing but good things to say about this Shopper's Drug Mart. Need a gift idea? GO SEE NALINI! read more

I went to the store this past Thursday to inquire about travel vaccines as well as a flu shot and was advised that I should come back on Saturday or Sunday when there was a phamasict working that could administer these injections. I returned today to receive the worst customer service I've ever received in my life from a medical professional. Im not sure of the parmacists name but she had short blonde hair and was just the rudest individual I've ever dealt with. She clearly had no desire to deal with me and quickly referred me to a travel clinic in Marda Loop. When I suggested that I would still like to get my flu shot today, I received a blunt "do you have a health card?" and was rudely slapped with a clipboard and was told to "fill this out and bring it to drop off." The attitude recieved was actually unbelievable. The real prize-winning comment that came from the pharmacist was when my friend who was waiting with me went to ask a question to the pharmacy technician about a perscrption for cold sores, and when she went to relay the question to the pharmacist she quickly yelled back "I've already referred them to a travel Clinique!" Without even hearing the question from the techs mouth.. Like wow, how disgusting of an individual to behave like that!, escpecially a medical professional.. like wow. I'm furious of the way we were treated and will never return to this location, I recommend that you go anywhere else in the city if you require the pharmacist to do anything besides count pills. I never leave reviews anywhere but this I felt was absolultly nessessary, please avoid this place and see a real professional! Thanks shoppers. read more

I'm a definite fan of the Shoppers Drug Mart franchise, why? It's kind of like a convenience store with more and what really makes the Chinook Centre location special is it's a "beautyBOUTIQUE" location as well. What does this mean? Go check it out, it's pretty self-explanatory... ;-) I say this jokingly because it's both massive and impressive. It's their usual beauty department enhanced to the highest level. To elaborate the Chinook Shoppers beautyBOUTIQUE is over 5,000 sqft, features new fixtures, digital signage and an overall enhanced derm, fragrance and beauty area with qualified professionals at the ready to help you with your beauty needs. The design is very bright and open, which makes you feel comfortable when browsing. They feature over 21 prestige brands that are clearly marked so it's easier to find exactly what you're looking for in a shorter amount of time. Beyond the awesome beautyBOUTIQUE, this Shoppers Drug Mart is pretty well organized, clean and overall well maintained. This location is not classified as one of their "Food Store" locations, but they still have a good selection of snacks, drinks and some dry goods. Also now that they've partnered with President's Choice their food selection continues to improve and even includes PC Chocolate Chip Cookies!!! NOM NOM! Full service Pharmacy is there as well of course, the mandatory component to any shoppers. But another real plus is this location also has a Canada Post Office for all your postage/mailing needs! One thing I've noticed about this Shoppers is because of their beautyBOUTIQUE renovation and the Canada Post space, the rest of the store feels a bit squishy and busy. I find the aisles feel tighter, more crowded and don't offer great privacy for people buying goods that may be related to some pretty personal things. Also because of its location and the mall crowd it is significantly busier than other locations which only amplifies the crammed convenience store space. The beautyBOUTIQUE is on the mall entrance side (west) and the usual convenience store/pharmacy is on the exterior entrance (east). Also because this has external access and isn't isolated within the mall it is a 24 hour location, which is a big plus for any late night medical needs or other purchases. I've only used the Pharmacy once here, but the Pharmacist was very friendly and helpful, definitely worth noting as I've encountered some rude Pharmacists at other Shoppers locations. The majority of the staff at this location are also pretty kind and friendly in my experience as well. Another draw back of the mall location is definitely parking, the eastern surface outside of this location has a reputation of being one of the busier areas for parking. I believe they have a couple spots that are specifically short-term parking for store customers though. Overall it's a great Shoppers location, the clear highlight is the beautyBOUTIQUE, customer service and post office. Drawbacks are the tighter feeling main store, how busy it gets, parking and not being a full Food Store location. Some general tips when shopping at Shoppers Drug Mart (any location): The Shoppers Drug Mart Optimum Rewards Program is one of the best in loyalty/rewards programs in Canada. If used correctly you can get about 40-50% back with pretty minimal effort (just shop on the right bonus days and redeem on bonus redemption days). You can make it even more lucrative with coupons and other tricks, Google it for more info, "Mrs January" has a great guide on it! Also sign-up for their e-mail and physical mailing list, you'll get a ton of bonus offers and coupons. Lastly take advantage of seasonal items when they're on clearance, lots of items 20-60% off! Cheers! read more

The fact that this pharmacy is open 24 hours a day is huge! The core pharmacy staff have been there long enough to treat you like a person instead of a number. If there is time to fax or call ahead they will have prescriptions ready when you get there. The store is bright and not too cluttered to find things. The store sales staff and cashiers have a fair knowledge of their stock and where it is. The only thing I don't like is the amount of emphasis placed on cosmetic sales. Having a postal counter however is an asset. Watch for specials to get most value for your money. read more

Terrible customer service. I walked in the beauty boutique with the intention to find a brand of lashes I picked up last week from a different location. One of the workers was walking in my direction (dark hair with straight bangs) & I asked if she was busy and she gave me a very rude look and nodded yes and proceeded to walk away. The next person I went up too was very rude as well- interrupted me when I asked for the brand of lashes and said they weren't "shoppers approved" even though I purchased them at a shoppers drug mart. Definitely could have came off in a better tone but seemed rather annoyed that I asked a question. not a very good visit at this shoppers drug mart read more

I usually hit this Shoppers for snacks to bring to work, or whatever else I might need. I like that it's in the mall and I can get whatever I need there....but just one thing...it's always so hot in there!!! Why?! read more

This Shoppers is awesome! From all of the people who work in the cosmetics dept. (shoutout to Roan at the Chanel counter) to the pharmacy. The Pharmacist Sue is so great, I've gone there twice with a problem that needed immediate attention and both times, she went above and beyond to help. Well done to all! read more

Don't buy here. I had my worse customer experience 6 months ago at the beauty section of Shoppers at Chinook Center. A lady manager called Kimberly was extremely rude and had absolutely no desire to assist me. I went there to exchange a clinic gel that my husband had gotten to me a week earlier. I wanted to exchange it for the lotion, which works better for me. I had the original receipt but not the box, she did not exchange it. This might be their policy, however, my comment is more in regards to this lady's demeanor and the way she treats her customers. Had she explained this in a polite and courteous manner I had probably accepted her reason. I ended up going to CLINIC at THE BAY. Explained the situation and they gladly exchanged it. No questions asked. I ended up buying a serum, eyeshadow, eye liner and mascara and left with a free gift. That is called CUSTOMER APPRECIATION and I 'll always return there as a loyal customer and NEVER at Shoppers. read more