upon completion of my contact eye exam that took 2 visits over 3 weeks, and 2 vacation days off of…read morework, for my contact prescription, i was given an eye glass prescription.? So, I as well as my contact provider attempted to obtain the perscription info to no avail, I was told "why didn't you ask for the contact prescription upon completion of the visit"...My answer was, "Thats all i was there for, why was i given anything else other than that" i was then told "we normally give them to you". To have the contact provided to contact them, I did that. Immediately. They then told them (the online contact provider) they would fax it to them, with no release from me, the provider explained that they would need the info first to start an order process they refused to provide that, and faxed the prescription to them regardless....for no reason, with no order started its pointless to fax it, i literally pleaded with them to assist me in this process as i live 1.5 hrs away and coming into the office during regular office hours would require a 3rd day off of work (pto) to remedy their obvious mistake...they refused!! flat out refused! i asked to leave a voice mail for the Doctor, I was told "your talking to her" i asked "is this Dr.Bauer?" the response was "no I'm the voice mail, we don't have a voice machine" with a short chuckle. needless to say the service here is a joke, the compassion is absent, and there is no understanding of patients particular situations. this was my first visit to this office, i will NEVER be back.

From the owner: At UP Eye Specialists we provide a range of eyewear and eyecare services, including:…read more * Complete Optical and In-Office Lab * Large selection of eyewear * Designer frames and sunglasses * Contact lenses * Custom lenses * Free adjustments

I went in for an eye exam, I have chronic dry eyes. Dr Herman saw me, did my eye exam. Because my…read moreeyes are so dry he couldn't get a good reading, so I think he just guessed. I've always had a strong far-sighted prescription. He cut the prescription for one eye in hallf and the other eye about the same. When I got my glasses finally, I couldn't even see through them. So I went back and told them what was going on. So he checked my eyes again and told me that I had cataracts! He couldn't see that a weak before?! I ended up having cataract surgery and no longer need glasses! YAY. But they wouldn't give me any of my money back and still send me a bill for something I never should have to pay for. I'll never go back. I would not recommend

Beware of the "no refund" policy from Superior Eye Health. I spent $551 for a pair of progressive,…read moretransition lense glasses. After 2 tries, they were not able to adjust these lenses so that I could actually see either typed text or the computer screen. I asked for a refund and was told they have a "no refund" policy. They offered to convert my glasses to "readers" only...something I could buy at a drug store or Walmart for $20, but they would make no adjustment to the cost of the glasses. Currently I am out $551 and have no glasses to show for it.

There are four amazing bike shops in Marquette but I would vote Sports Rack to be the best for many…read morereasons. It starts with the employees. Every one of the employees here are personable and knowledgeable about all types of biking. You can tell these people have true passion and are not here for the paycheck. They know all about their bikes, the technology that goes into them, different types of biking, and the trail systems in and around Marquette. Next, the bikes. They have everything from road, to mountain, to snow, to hybrids. I believe they have the best price ranges in town besides Downwind Sports. You can get a reasonably priced entry level, or a fully loaded beast that costs more than your car. Their bikes often go on sale too at certain times of the year or for certain events such as the Dome Show. Next, the service. I believe it is unparalleled in Marquette. If you buy a bike from SR, they will service small adjustments, for free, for life. It doesn't get better than that. If that doesn't convince you to buy here, I don't know what would! They have fast turn around on their repairs too. On more than one occasion I have brought in a monkeyed up bike after a ride and walked out with a fully healed bike without even leaving the store. They are truly dedicated to keeping keeping people on the trails with as little downtime as possible. I have full faith in Sports Rack Ltd, and I will never buy a bike anywhere else.

They had the bike I've been looking for all summer. Until this weekend, I believed it was out of…read morestock at every trek dealer in the Midwest but I strolled in "just to check out their plus tire 1x's" and there, staring right at me was the elusive 2018 trek roscoe in a 15.5! The staff was great-super helpful and chatted right along with how great these bikes are and how they compare with the Salsa Timberjacks (because I've been considering settling for the timberjack) but never tried to change my mind and even gave me a discount and great new pedals and a flasher to ward off cars. LOVE this place!!!

I received a NMU hockey jersey for Christmas. Unfortunately it was too big. I was put in touch with…read moreBri (General Merchandize Manager). Bri worked with me to ship my return back to the store (at no expense to me) and have a new one sent to me. I will be ordering all my NMU merch from Bri in the future. The Jersey: The hockey jersey I ordered is very high quality. It's as close as you can get to what the players are wearing on the ice.

Things have changed here since I graduated from this university. Bigger area , more buildings,…read more although, it seems like less people just walking around the campus. Could be the electronics keep them in. Whatever. Still a beautiful place to continue your studies and get a degree

Great shop. We miss Jay and the lakefront location! Malia can be a little aloof, but she's cool…read more Stop in and support the local 420 community.

From the owner: Marquette's best source for quality local glass. Featuring a variety of glass from blowers in…read moreMichigan, Minnesota, Colorado, Oregon, and more!

That bright retro logo caught my eye and I just had to stop in! Walking in Boomerang is like taking…read morea step back in time. What fun vintage and retro clothing and accessories! And not vintage as in "somebody's grandma's 70-year-old dress" - modern retro chic! Find bomber jackets, '50s style polka dot dresses, costume jewelry, Audrey Hepburn attire, and more. If I was in Marquette and needed a costume for a themed soiree or a quirky gift for an old soul, this would be my first stop!

I have been here quite a few times and love this store. The atmosphere is super nice, and they do…read moresuch a good job of making you feel like you are traveling back in time to the good old days. The staff wears vintage pieces and there is one particular gentleman that should be the face of the business (you can see his pictures on the photo gallery). Now onto the actual merchandise: they have a mixture of old and new. The main theme is cloth a from the 50's and so on. They have men's clothes as well. In fact the men's clothes are great for summer vacation. You will definitely be the most dapper looking dude. For the ladies they have a much wider variety with the most beautiful dresses and tulle skirts. The dresses are mostly new vintage like pieces and they are gorgeous and will be perfect for cocktail dresses, weddings, and any other dress up event. A little pricey for my taste, but everything that I have gotten from there over the past couple years has lasted. Throughout the store they have home goods and some of them are in mint condition. They have a corner for vintage handbags and if you are looking for a unique piece you will find it here. Last trip I got the most beautiful pair of sunglasses and they were very affordable and well made. Their selection of sunglasses and old vintage frames is small but beautifully curated. Whoever is responsible for visual merchandising in this store should be so proud. Love shopping there. It's one of my favorite things to do while in the U.P.

Kelly the office manager was extremely rude to me ive had multiple instances where the staff tells…read moreme that they are trying to help then do exactly the opposite. And treat me like garbage. The first time I had never been there before I had no idea where the location was coming from gladstone not a local here as I was a new patient I ended up being 10 mins late on my first exam trying to explain that I could not find the place even with GPS as the building has a few other business in it. The staff got very upset with me even with me calling ahead of time to try and find the place They acted as if it was a huge hassle to them The second instance I had made an appointment with them no problems with that but I then called to tryed to reschedule for later that day as I was a work and could not leave early I exalplaned to them that my work place was in Carney mi over an hour and a half drive hoping they could be understanding since I was willing to take that long drive agian they got upset when I asked if there was even a 10 min slot I could sneak into right before close they denied then told me that the next appointment would be in September months and months out. I then beg them to get me in so I could get my exam done now they then got angry with me said it was just not going to happen. Completely unwilling to work with me I understand its a business but the rudeness just continued. I ended up having no choice but to make the September appointment. And the 3rd and final problem i ran into. I bought two pairs of glasses at the business one was state aid the other was paid for in cash fully meaning one pair was free and I bought a back up pair just in case which cost $500. 2 years ago . Obviously there was no warranty anymore . 2 years down the road my state aid glasses are completely fine i love em..then the ones that cost $500 have a film that has been completely destroyed making the lenses unable to see out of at all. So I then today i called them asked if there was anything that could be done they were once agian rude they said I should have called sooner even after being told there's no damage on the frame nothing is broken its just the protective film Honestly, I hardly ever wore these glasses. The film just wore off over time. They now tell me I have to buy a new glass. I find it completely absurd that they could not switch my lenses or have protective coding removed I .I was not asking for new glasses i was not asking for anything that could not be done at the very least they werent even willing to look at them and see what they could do. Yes two years is a long time i should have called earlier , but to be treated like garbage for all three of these instances and then they sit there and tell me that they're trying to help me is absurd and foul!!! I'm sure they will comment and say how innocent they are and that all 3 instances were my fault But honestly , they were mean to me to the point to where I have made this humongous review. The Tone in their voice the lack of caring the lack of understanding and the overall Way the staff treated me. DO NOT GO TO THIS PLACE FOR GLASSES!!!

Excellent service, on a trip and someone stepped on my glasses, they were able to straighten them…read moreand reinstall the lens and at all no charge!

I live out of state and ordered Anniversary flowers my daughter and son-in-law. They were beautiful…read moreand delivered on time.

If I could give flower works a 10/5 I would! I absolutely adore this shop and all of the staff…read moremembers I have encounter so far. They are so personable, very knowledgeable and helped me find exactly what I needed to make my new home (Marquette) feel more like my old home (Hawaii). I will always shop for my plants here, the owner has my business for as long as I reside up north.

Our first visit to Down Wind Sports was last summer when we visited Marquette and my son wanted to…read moretry rock climbing. We got connected with an amazing guide for the very next day. My son loved it! While we were there, the staff also gave us some great mountain biking recommendations for the area and told us about their summer climbing camp for kids. This summer, we signed him up for the camp, and we couldn't be happier with our decision. The instructors were outstanding--patient, encouraging, and incredibly skilled at teaching climbing techniques. Most importantly, I always felt my son was safe and well cared for. On the last day of camp, they even opened the store a little late for us so we could pick up some things before we headed home. They really couldn't have been nicer or more helpful. We can't wait to go back!

After the brakes on my bike failed while descending from a mountain, we headed to Down Wind Sports…read more The employee changed the brake pads and offered suggestions for the future. I checked out their fantastic gear while waiting for it to be done. One of the employees, Tom, struck up a conversation with me. He had many suggestions for us while visiting Marquette. We utilized all of his tips throughout our trip. He was genuinely excited to help. If you are visiting Marquette and you need help knowing where to begin do yourself a favor and visit Down Wind Sports.

We rented three class 1 e-bikes for a day in Marquette, and it was so easy. We called ahead by…read moreabout 15 minutes, and by the time we arrived, our bikes were set up and ready to go. The bikes were great quality - really impressed with the range, level of assist (even on the lowest setting), and actual bike itself. Service was super friendly too, and it was a great value!

Got helmets for the first time. Very knowledgeable folks and have a decent selection.read more