Sean is great at helping choose the perfect frame. I always get compliments on my glasses…read moreeverywhere I go. All of the staff are very helpful and knowledgeable. My husband and I have been coming here for many years. I would absolutely and have recommended family Optical to family and friends

the people at family optical in rockford are awesome. especially shawn. helped me pick out…read moreframes and when they came in adjusted them perfect. love this place. best optical care in rockford. would recommend family optical - rockford highly to friends and family.

Love this place because they treat you like family while keeping a very professional environment…read more If you think about it that's a pretty neat trick. Because of their eye professional Shelvy they have earned my business for life. Thank you again for your wonderful service ! I highly recommend All about eyes, Jon Paul Agustsson

Worst place I've ever had to deal with! 4 frames that kept breaking and I get blamed for breaking…read morethem! Forking over 1k worth of money to this place! Stay away and find a better place that's not overpriced and inconvenient. Then want to claim that my expensive overpriced lenses have to be replaced because there have been to many frame replacements! I'll never do business with this place ever again! Worst experience!

Best experience I've had at an eye appointment. Dr. Richard Alexander was very informative and…read morepersonable. They answered every question clearly and made sure I understood exactly what him and his staff do to ensure you and your vision are taken care of. You can tell he enjoys his job and truly cares for his patients! I recommend him and his staff 100%

Dr. Susan Penner is a very good Dr. She is knowledgeable and will get the help you need…read more Both my husband's and my visit went well. I'm glad to have found her as my eye care provider. Also they have state of the art machines. The staff also are thorough and courteous!!

they were friendly - and the pricing was excellent. Have used them before and will again.read more

Very small place went there for the value of the eyeglasses and the exam not a place to go if you…read morewant fancy designer lenses and frames but for our needs, it was OK we don't have insurance so the price was about half of what we paid at other eye doctors for glasses and exam ex

Amazing service. Dr. Shah was super knowledgeable and friendly. He fit me with great contacts. I…read moreregularly go to him with any issues.

My family and I have been going to Shah Vision for over 15 years (at prior location at the…read moreCherryvale Mall). i am not an easy contact lens fit, but Dr. Shah is always looking for new approaches and fits and makes adjustments if they don't work! My daughter has a difficult prescription and at times needed adjustments every 6 months. Dr Shah and his staff, especially Vie have always been a constant source of support. My family and I highly recommend Shah Vision for their eye care needs

Love this eye clinic!…read more Girls at the desk are great they're very friendly and kind. The Dr. Is great also! He is very matter of fact and thorough. He is good at listening to concerns and explaining things as he does them. I recommend if your looking for eye dr, this is your place. It's welcoming, clean and cozy!

** left the same review on google because of how rude the doctor was**......My mom asked the doctor…read moreif insurance would cover my little siblings' glasses in addition to the visit. He scoffed and said "Its not like Im gonna treat you better because of your insurance" and something along the lines of "you can go ask them upfront". He came off rude for asking a genuine question. She simply wasn't sure if insurance would cover both things like our last eye doctor, we weren't asking to be treated better..? Even my little siblings picked up on this and felt uncomfortable. Didn't catch his name but he was the guy who was balding in the middle with hair on the sides. Front desk girls were very attentive and kind. We'll be finding a different place

Dr. Fowell's passion is all things retina. A few years ago on a holiday, I had a freak accident and…read morelost my sight in one eye. I freaked. Her answering service got to her; told her what was happening to me, and she immediately drove back to Rockford to open her office for just me, and helped me regain my sight. She sacrificed a personal activity to come to my aid; it was maybe a 50-mi. drive for her. I think I'd have otherwise lost sight in that eye. Also, I've lost track of all the retina surgeries I've had--she's saved my sight more than once.

This doctor knows her business. I came to Northern Il Retina from state of Ga. I had been seen by…read more(2) other Dr's in Ga. I was diagnosed with macular degeneration. I was having trouble with my eyes. I felt my vision failing. Searching for a Dr. I found Dr Fowell to be one of the top (10) eye Specialist winning awards for her contributed knowledge in her field. She found I had a Central Retinal Vein Occlusion (bleeding )- she Immediately went to work saving my eyesight. Her staff is very professional. The office and their procedures are immaculately Sterile. Making appoints is easy . I thank God for Dr Fowell every day when I can read- drive a car- do all the things I was finding too difficult prior to finding Dr Fowell. I had given my car away thinking I would never be able to drive again. Now Im sorry I did not find Dr Fowell first. Yes - I traveled far- to find her- but it was so worth it- saving my eyesight . I highly recommend Dr. Fowell and her staff of professionals for their excellent care. I rate them AAA+ Grateful indeed client Von

I usually get glasses from one of those 1 day turnaround places, but wanted to use a local company…read morethis time. When I arrived (this was on Saturday, November 1), I asked the woman at the front desk if could get my glasses on the same day. She told me no, that only one company in the area did that. I decided to do business with them anyway and asked how long it would be until my glasses arrived. She said approximately 5 days. When I finished my exam and picked out my frame, I paid in full. I then asked again how long it would be before my glasses would arrive. She said it would be approximately 5 days. On Friday, November 7, I called and asked if my glasses had arrived and I reminded her that she told me it would only take 5 days. She said "Well, they went out on Monday, so should be Wednesday next week (Nov. 12). I called today (Nov 13) and the glasses are still not in. That makes it 12 days, not 5, and my glasses are still not here. I will come back here and give everyone an update on exactly how many days it took for my glasses to arrive. In the meantime, I have decided that I will NEVER purchase from this company again.

The doctors and support staff are all very friendly. I am delighted with my new prescription.read more