Do not go here, I repeat, DO NOT GO HERE.
I have used Shooters for a couple of transfers, both times they have given me the absolute worst customer service I have ever received anywhere.
The first incident was receiving a surplus Nagant rifle (still liven in CT at the time). They called me to tell me that the rifle was in and ready to be picked up. I drove down to the store and they then informed me that my rifle was not actually in, they had made a mistake. Ok fine, everyone makes a mistake once in a while. Next when they called me to tell me the rifle had arrived, I go down to the store to find that I was "lucky" the manager hadn't "locked it in the back", because "he does that" when he is not around. Apparently he cannot trust his employees enough to do buisness when he is not around, it would have been another wasted trip to the store.
Next I took part in transfering a handgun out of state (from my father to myself, after moving to CA). Shooters told me they had to overnight the package to the tune of $60 shipping. They took my money and promptly forgot about shipping it for an entire week. They did not ship it untill I called them multiple times and finally got them on the ball. Once they sent the gun, I found out from the other FFL in CA that they neglected to include the specific paperwork I had given to them with the gun, without which the transfer could not go through (CA state specific). I then had to call them again, to get them to send the paperwork, which took multiple calls, because the people working the phone didn't know who handled it.
When the gun finally arrived, it did so in a square cardboard box that the gun barely fit into, touching barrel, hammer and grip in the corners, making the minimal padding that they placed around the gun even more useless. So, as one might expect the gun was beat up. The slide was so jacked up from the lack of padding and proper packaging that the takedown pin had to be hit back into place with a rubber mallet before the slide would rack. How difficult is it to place a gun in a rectangular box and wrap it in bubble wrap? It isn't rocket science. The people at Shooters should not be trused with your firearm, period.
I can't speak for the gun range aspect of their buisness, but as far as customer service goes, they are the worst. I have been in the store before and seen multiple customers waiting to be helped while two or three employees just sit in chairs behind the counter, too lazy to do anything, while one employee helps the growing line. Simply put, these people do not deserve your business, they have no ambition to earn your business, and when they have the chance, they screw it up at every availible opportunity.
Please, do not waste your time here. Go somewhere else that will do the work on time and properly. I made the mistake of giving them a second chance, let my mistake help you to not make it. They simply run a bad buisness, and should be avoided at all costs. read more
