Thought I was crazy until I saw several other 2 and 1 star reviews.
I went to Dr. K at the recommendation of a friend, who loves her. She saw me quickly (and I mean QUICKLY), for a cleaning, all the while lamenting that I didn't have dental insurance and was paying out of pocket, and how there was a cleaning procedure that was $1000 that she would do if I had insurance.
I told her I could pay out of pocket for anything that was medically necessary, but I didn't wish to have a fancy treatment just because.
She insisted my teeth were too dirty to clean in one sitting (I've never had this happen before, and they had been cleaned 10 months earlier) and so I had to come back. She said she wouldn't charge for this second session.
I came back for my second session without having confirmed my appointment--BIG MISTAKE. I told the receptionist I was a little early; she didn't have me sign in, and I sat waiting for about 15 minutes after my appointment time, even though no one else was there.
This is when I should've figured out something was wrong, but you know, you trust your doctor's office to run things better, you know?
Finally they told me the person before me clearly wasn't coming, so why didn't I come back. Dr. K told me she'd take a full head x-ray (haven't had one of those done since the orthodontist when I had braces), and that it was covered by my insurance. I said, "I don't have dental insurance." She insisted it was covered because they use it to identify me in the case of utterly destroyed remains.
So I said okay, got on the scanner, and she started to administer the x-ray.
At that time, the patient who had the appointment after mine showed up. She gave her name, and there was this big confusion. THAT was when the receptionist finally asked who I was. Turns out, she and Dr. K thought I was the patient with the appointment after mine.
So I wound up with a rushed (and *rough* cleaning--I, too had the experience of fast, painful cleaning), and on top of that, Dr. K saddled me with a $250 bill for the two cleanings (even though she said she wouldn't charge for the second) and the x-ray she wasn't supposed to do.
All the while she cleans your teeth, Dr. K talks about how little patients can afford to pay, and how she would do different things, and how much treatments cost. She seems like a sales person, not a doctor--I was actually compelled to check her board license with D.C.'s records (it *is* there, so that' part is okay.)
But I've never met a less professional dentist in my life. Dentistry is a branch of medicine, it's not a car dealership where you get upsold for more options. I felt that Dr. K. looked at her business as a moneymaking opportunity, not a medical practice concerned with people's health.
Obviously, I didn't go back. read more