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Shogun

3.3 (145 reviews)
Closed • 11:00 am - 2:00 pm, 4:30 PM - 9:00 PM

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Business Info

SHOGUN ATMOSPHERE

What's the vibe?
Casual
Classy
Moderate noise
Good for kids

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Recommended Reviews - Shogun

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Reviews With Photos

Menu
Bryan M.

Great show as always. We had steak, chicken, shrimp and all of the usual fair(fried rice, noodles and veggies). Our server and cook were outstanding and we left very happy and very full!

Filet Mignon Dinner
Josh N.

We came to Shogun for a company dinner snd it was a blast. We had 16 people and the chef and wait staff were great and entertaining. The food was good. Hibachi sometimes turns into super dry food but this was not the case here at Shogun. I ordered the Filet, medium rare and it was cooked great. Flavors were good and the sides were still hot when my meat was done. Drinks and food for 16 people with tip was all under $900. Definitely a great time and would recommend. It was clean and a fun time.

I wish zero stars were an option. I called this evening to place an order as I've always done for nearly 2 decades, I don't ask to speak to a manager to ensure it was written And prepared properly for a simple accommodation Based on the severe impact, it would have prepped otherwise. The "Manager of 10 years- Jose"-- Who is currently in a minor management position, debated and ARGUED with me for nearly 45 minutes In order to have my requested accommodated, I would need to be at the restaurant to place the order as opposed to calling in it (keeping things simple here) hence- They requested that is not need to go order was simply prepared on a Teppanyaki grill and not in the kitchen, so could be properly cleaned based on the circumstances, I've never had an issue with this request. Furthermore, as a manager for him to ask me to come in waste the hostess, the server and then take up occupancy at a table to get a order to go in the way that he wanted me to do. It is one of the most absurd Order of procedures To ask of someone, When this has been accommodated many times prior. His excuse was "I've never seen it done that way." If a manager cannot make a small accommodation that could ultimately result in life or death for A customer based on allergies, Or regardless of the magnitude here. I don't know where they accommodating anyone pertaining to having great or good hospitality. I've never had the luxury of meeting this gentleman, after asking the owner, how long he had been a manager has brought to my knowledge, "not long". Furthermore, the secondary excuse he gave was aesthetically. What did it look like for a shift to prepare or place food items in a box while other customers were or would be at the table dining- My response to him was that it's accommodated all the time when I come in and sit at the grill and then I have a Secondary order that I place "to go"- The chef prepares it along with the rest of everyone's meals and boxes up the portion for that order, Our server will always bring the compliments such as a soup and salad outside from the kitchen area to add to box/bag for take-out. As someone who owns an operate, a local business associated with hospitality, I always make sure my guests, clients or customers are met with whatever their needs may be especially something feasible. To my advantage, gentleman had no idea who I was leading with that would've been tacky/lacked couth on my behalf of the business woman, regardless. I don't want my relationship or status in the community to affect the quality of customer service. I get when it should be an equal opportunity business. I've seen a time and time again a restaurant can Have immaculate execution in every area and poor management will absolutely run it into the ground every time. Sadly, I recognized this with the restaurant over the last 6 years Furthermore, with shutting down other locations, the lack of business, etc. We can't blame it all on Jose, but There's something missing somewhere and it's simple things like this that make a huge difference in someone's experience And representation of the business itself. In the event, you may counter a conflict or something that you would have to to speak to management about. I would avoid this location at all costs, Sam And Steven had the Fayettville location have always been spectacular in the customer service area. Bentonville has been struggling for quite some time, again...... These are the things. Word of Mouth is the best advertisement, I'll be sure to use what influence I can to defer people's interest in this location seeing that we have other options New and local in the area. Aside from Google, which is just consumer friendly so I came here first I'll be posting it on other social media platforms tens of thousands of followers, yelp, TripAdvisor, etc., anywhere that curious guests or customers would seek information pertaining to a Experience here and what they should expect.

Chef
Alex D.

Soooooo bad! Literally I don't understand how they get away with this level of food and service. I have been going to Shogun's in SoCal for 3 decades and the quality of food and service is 1000000x better than this location. Food was gross. Chef three food onto the plates and spilled into my lap 4 times!! Won't be coming back.

a group of people sitting at a table in a restaurant
Dottie K.

Enjoyed a lunch in the bar and Not at the grill for the first time. Ordered the steak and chicken hibachi lunch. The noodles were fantastic. The garish on the plate was so elegant. Presentation was perfect

Chicken, steak along with veggies

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4 months ago

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1 year ago

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1 year ago

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1 year ago

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2 years ago

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11 months ago

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2 years ago

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1 year ago

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1 year ago

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1 year ago

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11 months ago

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1 year ago

Don't know why so many bad reviews, this place is great. Kind of hidden but the food is good and actually affordable in my opinion.

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2 years ago

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1 year ago

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3 years ago

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6 years ago

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2 years ago

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2 years ago

Great food and service, wait staff were friendly and helpful. Location was great and next to many hotels.

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1 year ago

Service was awesome. Food is horrendous. I love tepanyaki style places and this place is awful.

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5 years ago

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4 years ago

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4 years ago

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3 years ago

There mouth watering good and fast and friendly service with great food and displays where nicely done

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2 years ago

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2 years ago

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3 years ago

Muy bueno buen ambienté la comida es muy buena son muy amables es muy grande el lugar

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4 years ago

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7 years ago

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3 years ago

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3 years ago

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5 years ago

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18 years ago

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8 years ago

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2 years ago

Great service even during a very busy graduation weekend! We had an abundance of food. We actually shared a platter...

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2 years ago

It was okay. Not sure if I be back , most likely not , food wasn't great , neither were service , ambiance super outdated

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8 years ago

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8 years ago

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4 years ago

Mid service. Not sure when it all went down hill here. Cook was mid. Mild interaction. Ignored the guest who split plates. 3/10.

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9 years ago

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4 years ago

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Shogun - japanese - Updated October 2026

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